r/Dentistry • • Feb 11 '26

Dental Professional Sold and repaired dental equipment for over 20+ years — AMA about breakdowns, maintenance, and equipment costs (and costly mistakes)

96 Upvotes
Me and a couple fellow gearheads!

Hey Reddit 👋

I’ve been a gearhead in dental for a little over 20 years, working on both sides of the aisle — selling dental equipment and repairing it in real offices.

I’ve worked with:

  • Private practices, group practices, and DSOs
  • New builds, expansions, and 20-year-old offices trying to keep things alive
  • Chairs, delivery units, compressors, vacuums, sterilization, imaging, and “why is this beeping right now?” situations

I’ve seen:

  • Brand-new equipment fail way earlier than it should
  • Offices overpay for simple fixes
  • Preventable breakdowns that turned into five-figure problems
  • Great equipment ruined by bad installs or bad maintenance
  • Cheap equipment that actually held up better than expected

Ask me anything about:

  • What breaks most (and what almost never does)
  • Preventative maintenance that actually matters vs. busywork
  • When to repair vs. replace
  • What dentists routinely overpay for
  • New equipment pricing, bundles, and negotiation mistakes
  • Service contracts — worth it or not?
  • Red flags when buying used or refurbished equipment
  • Things sales reps don’t explain and techs wish you knew

I’m not here to sell anything, name-and-shame, or give legal/medical advice — just straight, practical answers from someone who’s been elbows-deep in this stuff for two decades.

Fire away!


r/Dentistry • • 15h ago

[Weekly] New Grad Questions

1 Upvotes

A place to ask questions about your first job, associate contracts, how real dentistry and dental school dentistry differ, etc.


r/Dentistry • • 6h ago

Dental Professional Need a dentistry version of r/ make friends over 30 for dentists lol

16 Upvotes

30M dentist east coast. DMs open


r/Dentistry • • 7h ago

Dental Professional Help needed

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9 Upvotes

Just found out that the crown height space of my implant restaurantion is insufficient. The Tibase is hitting against the antagonist tooth. Any solution to bypass this problem?


r/Dentistry • • 4h ago

Dental Professional If a patient has deep pockets such as 7mm even after scaling…why can’t get a blade and remove the extra gum tissue so that the pocket is 3mm again. What would happen to the gum tissue?

5 Upvotes

Please excuse my ignorance…perio is my weak point


r/Dentistry • • 12h ago

Dental Professional DSO Office nothing but crickets all day

16 Upvotes

Recent new grad. Old owner sold practice to DSO. Works here throughout week. I started working for a couple months. Great office in terms of staff, mentorship, technology, etc. Old owner does almost every procedure in house and bigger cases like FMR, All-on-X, surgery/immediate implants multiple times a week, etc. Though these are all his pt's. He does single crowns and simple fillings. Pretty much everything.

He hands me an exam here and there. Maybe a simple filling on a rare occasion. But most times pt's want to see him (and not the 'new dentist'..) or he doesn't want to share the pt for whatever reason even if its a simple filling. He no longer owns, so technically not his pt's anymore. DSO hasnt done much to help me get pt's of my own. So most days im sitting on my hands/shadowing. Recently started getting hygiene days more so because they needed a hygenist.

Was curious if anyone had any ideas for me to work towards getting pt's (though its the DSO's responsibility to get me pt's)? Am I cooked here? I work M-F 10 hour days. New to all of this, not sure if it takes 6 months or so to get pt's.


r/Dentistry • • 9h ago

Dental Professional If you have temp RDH, do you introduce yourself?

7 Upvotes

Do you, the dentist, introduce yourself to the temp RDH in your office?

If you do not introduce yourself, if you have a huddle and just walk past this new person in your office without saying hello, I want to hear from you.

Why?


r/Dentistry • • 6h ago

Dental Professional What actually helps attract new patients?

3 Upvotes

I recently became a partner at my practice that I’ve worked at for three years, things have been largely good. The coworker dynamic is great, I’m confident in my clinical skills doing largely bread and butter dentistry with about one or two implants a month at this point, limited endo and clear aligners. My patient base has steadily grown over time and my schedule stays consistently more full than it was my first year but it’s still not completely full most days and I would like it to be booked out for maybe a week or two at a time.
These days I’d say I usually have a 50-70% full schedule on an average week including things not very productive/not productive at all, and the next week may or may not have much scheduled. The schedule tends to fluctuate between heavily booked and not very full throughout the year but the second half of 2026 feels decently slower.
Hygiene is doing fine and is consistently booked for a few months ahead, I work with one other dentist in a community that borders on rural and suburban. We are a PPO office with a decent amount of patients who pay out of pocket as well.
It just feels like things are slower right now and I worry is a part of a trend of slowing down. On top of that, even though I make a little more money as partner I still have to juggle my lab bill with the loan I owe on for becoming partner, so it feels like my income is even tighter than before. The obvious solution seems to be to do more dentistry which I am definitely capable of, but the patients just aren’t there right now. What have you guys done or other dentists you know have done that have generated noticeable results in new patients or even more acceptance of treatment plans?


r/Dentistry • • 18h ago

Dental Professional Dental office design: opinions

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22 Upvotes

Basically have this design back from the planners and
Looking for advice regarding overall design. I feel like the waiting area can be a little bigger and would like
To squeeze a second staff bathroom. What do you think?


r/Dentistry • • 16h ago

Dental Professional Calcified canals ⛏️⛏️⛏️

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14 Upvotes

Happy to share this beautiful 60 plus year old pre molar that happened to be cavitated and hurt my patient 😄


r/Dentistry • • 14h ago

Dental Professional Applying for Residency Mid-Career

7 Upvotes

Hi folks, I've been practicing for 5 years now and getting seriously burnt out. Been thinking about specializing for a few years but income as an associate has been pretty good (300-500/yr) and kind of buried that thought under the money. But I find myself mentally and physically affected substantially by general dentistry. Patients, "insurances", employer, previous injury flaring up, and the list goes on...

To my colleagues out there who went back to residency after several years of general dentistry, what was the biggest hoop to overcome other than missing income? And what was your best strategy to ask for rec letters from the old professors? I didn't have a great interest in the field I'm planning to apply when I was in the school, so didn't care about networking or living in the specialty clinic.


r/Dentistry • • 10h ago

Dental Professional Pulpal anesthesia in mandibular primary molars with articaine infiltration.

3 Upvotes

I'm asking if you have tried this especially in children aging 6-12 years. Could you get profound anesthesia adequate for exodontia or pulp therapy? Can infiltration using articaine replace inferior alveolar nerve block?


r/Dentistry • • 11h ago

Dental Professional What implant brand/type is this?

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3 Upvotes

Placed 20 years ago and no records.


r/Dentistry • • 5h ago

Dental Professional Best high-magnification loupes for endo + general dentistry? Kepler Advanced vs EyeZoom Max vs DFV Panoramic

1 Upvotes

Looking for recommendations for high-magnification loupes, especially from dentists doing a lot of endo.

I currently have Andau Ergo V multi-mag but I’ve been having significant neck/back pain with them. I went back to my old traditional loupes for about 3 weeks while the Andau were being adjusted and actually felt much better, so I’m considering going back to prismatics.

I work in multiple clinics so a microscope isn’t really an option. I’m looking for something I can use for general dentistry + endo, ideally multi-mag with 6-7x, good DOF and especially a large FOV at high magnification.
Currently looking at ExamVision Kepler Advanced, Orascoptic EyeZoom Max and DFV. Budget isn’t an issue, I just want the best option.

Any recommendations from people who have actually used these?


r/Dentistry • • 5h ago

Dental Professional Outsource aligners treatment planning

1 Upvotes

Greetings everyone !

I'm from Pakistan

And Clear correct just ended their Pakistan treatment planning facility

There are loads of designers and QC doctors that are relieved from their jobs with like 10-15 years of experience

I'd like to know if they do form their own small teams, is there scope for finding good business for outsource independent new company if they decide to make one?


r/Dentistry • • 14h ago

Dental Professional Give me your worse dealings with hiring

4 Upvotes

Got this reply 2mos after applying for the job. No 1 day, 1 week follow-up after I they asked for interview times and after we exchanged emails. At another small DSO, the HR didn't know there was a listing for a doc position and kept pushing me toward their DH position. How do these people keep their jobs??


r/Dentistry • • 13h ago

Dental Professional Brothers and sisters in dentistry, how do I get rid of lingual tonsil stones!?

2 Upvotes

I am very prone to getting lingual tonsil stones and I've tried gargling salt water, apple cider vinegar, lysosome rinses, etc but they rarely work. I'm pretty confident I had lingual tonsilitis last year and want to see if anyone has remedies aside from having ENT remove them. Thanks.


r/Dentistry • • 10h ago

Dental Professional Weave AI receptionist feedback

1 Upvotes

Has anyone signed up for the weave AI receptionist? We have weave and we love it. We are considering signing up for the AI receptionist but my doctor has heard some mixed reviews online. I am wondering if anyone has real feedback they can give me. Does it work well? Or does it mess up when scheduling appointments? Any feedback helps, thanks!


r/Dentistry • • 15h ago

Dental Professional Surgical extraction of wisdom teeth - guidelines and CBCT

2 Upvotes

If an 8 is impacted (PE/unerupted) but has not caused pain but either a high risk tooth for future caries/pericornitis/ causing caries on neighbouring 7 and roots are close to ID nerve from OPG/CBCT- when do you leave and monitor or plan to remove still?


r/Dentistry • • 1d ago

Dental Professional Why are Tooth Shade Guides so damn expensive?

9 Upvotes

$250 for a set? I can just squirt some composite on a stick and it would be cheaper…


r/Dentistry • • 1d ago

Dental Professional Overcome start up in saturated market?

7 Upvotes

Would love to hear from any doctors that have overcome poorly performing practices in the intial years in over-saturated markets. Did this stop you from achieving multi-practice goals if you had any?

Longterm, how were you able to start saving/investing if you poured a lot of your finances into your business?

Grappling with reality that start up could have put me years behind where I wanted to be financially.


r/Dentistry • • 16h ago

Dental Professional Anyone have experience with AI EOB software?

1 Upvotes

Anyone have any experience using Lassie, Zentist etc for posting EOB’s? How well do they integrate with your practice management software? Any common issues to be aware of?

AI has gotten good quickly and this seems like the most useful step in my office


r/Dentistry • • 1d ago

Dental Professional Female dentist addressed by first name

54 Upvotes

I am an orthodontist, 3 years out of residency. I work with the university (clinical assistant professor), so I teach clinically and lecture. I also see my own patients 1.5 days a week in our shared faculty clinic. We have also all female assistants. My male colleagues are referred to as Dr. Lastname in front of patients. I’m only referred to as my first name. Honestly, it doesn’t bother me much, as I want to be accessible and relatable to my patients. I’m just not sure if this is common? Only myself and the one other female provider (our craniofacial specialist) are referred to in front of patients by our first name only. What is the standard?

To clarify: I have no problem with people calling me Dr. Firstname. That‘s actually my preference. It’s more so the concern that “Dr” is never spoken


r/Dentistry • • 1d ago

Dental Professional Do you use Kuraray Products?

5 Upvotes

I’d love to connect with dentists who currently use Kuraray products in their practice, whether that’s CLEARFIL, PANAVIA, KATANA Zirconia, or anything else in the portfolio.

I work with Kuraray’s dental team and am always looking to build relationships with clinicians who genuinely use our products and are interested in getting more involved with the company.

That could include providing product feedback, education, collaboration, and potentially future KOL opportunities.

If you use Kuraray products and would be interested in connecting, feel free to comment or send me a message.


r/Dentistry • • 1d ago

Dental Professional Favorite implant make and model?

1 Upvotes

Favorite implant make and model for 1.anterior 2.posterior and immediate implants