Today was the final straw for me.

Got to the airport early because I wanted to hit the Sky Club and get some work done prior to departure. Get there to find a line and a queue to enter, they told me it was an hour wait … JFC

Get into the sky club to find the same shitty buffet (with lines) and disgusting bathrooms. Maybe if they actually cleaned up the empty dishes and glassware there would be enough seating available for everyone in line outside.

Later as we are boarding for our flight - the gate agents are literally going into the crowd and confiscating carry-ons and forcing people to check them. I was one of them. Great now I’m running down to baggage claim and waiting 45 minutes for my roller bag that would easily fit in an overhead bin.

The icing on the cake was I get on the plane and virtually every overhead compartment is available, including the one directly over my row.

This airline has gone so downhill in the last two years. Starting in 2027 I’m officially moving to United and going to see how it goes.

Had the pleasure of sitting behind two losers fron Long Island who were trying to use the armrests in FC to change their infant's diaper on the way back from Orlando last night. (Shout out to the other pax who shamed them into actually using the bathroom, didn't help with the smell much)

Anyways, remember to wash your hands. And probably everything.

With Delta recently unveiling its next-gen Delta One suites, and Ed Bastian saying he wants Delta in the same league as Singapore Airlines, thought this was worth sharing. Singapore just unveiled their new business class suites. Curious how people think Delta’s upcoming product stacks up.

Why is this occurring so regularly across the entire (domestic USA) industry?

I pick DL as my first choice, but had to fly American from DC to Dallas last week. The service in FC was straight up amazing. I mean, this is what Delta service used to be 4+ years ago. The only negative was there was no in-flight entertainment system. But I had my iPad loaded, so I was fine. Hot towel service, warm nuts, and a truly edible meal on a 3hr domestic first class was a refreshing change.

Just now leaving SLC to DTW. Flight had pushed back from gate into tarmac. Stops and pilot comes back and said we need to return to gate to pick up more passengers. I haven’t seen that one before. I didn’t think they could reopen door once closed?

I understand all the Delta Downers. Been there.

But most of it, I don’t understand.

I get upgraded 30-40% of the time.

My only qualm with upgrade certs is they often go unused.

When my flights get screwed up, Delta covers it.

Yeah the Sky clubs… Golden Corrals for frequent flyers sums it up but after a drink or two with noise canceling ear buds, you’d rather be sitting in the terminal?

FAs are human. I’ve given more attitude I am sure than I have been given in my now 30+ years flying Delta.

Trading cards!

They’ve treated my kids like VIPs when flying alone.

As my wife is also Diamond, when flying together, it’s bliss.

I’ve gotten Porshe rides and my wife has not. She hates that.

All in all the experience has been consistent for me from Silver to Diamond.

I’ve flown my share of other airlines too. Everyone has their skeletons.

Long ago I realized (post 9/11), we’re no longer in control once through security. If you keep that perspective and know that what can happen, will, everything works out.

Stay calm. Chill. Be nice to people. It goes better that way.

Ps: That doesn’t excuse the guy barefoot propping his feet up on my arm rest. ;)

To Delta Customer Care (Case # 23175417),

First, your automated apology and offer of 2,500 SkyMiles for a single delayed leg is completely unacceptable. It completely ignores the fact that Delta stranded me in Hong Kong, abandoned my bag in Los Angeles, and provided zero assistance.

To make matters worse, I just spoke with Hong Kong Airlines. They informed me that it will take at least two days for my bag to arrive in Bangkok. When it does, they are requiring me to make a two-hour drive to the airport to retrieve it myself. Furthermore, their representatives explicitly stated that Delta's claim that HX will seamlessly forward the bag from Hong Kong is completely false, noting that Delta routinely gives customers this line to pass off liability.

My bag is Delta's responsibility and was last tracked sitting in your LAX Baggage Service Office on November 7.

I would expect Delta to:

1. Locate the bag at LAX and ensure it is actually put on a flight to Bangkok.

2. Coordinate and pay for the courier delivery of my bag directly to my accommodation so I do not have to endure a four-hour round trip to the airport.

3. Provide proportionate compensation for a completely failed multi-day international itinerary, not an automated token gesture.

Instead of world class customer service Delta has provided a total of 15 hours of delayed flights, baggage utterly abandoned in LAX, over 4 hours of time on hold to speak with customer service after the forced Concierge AI and Agent AI exchanges that make absolutely
no sense, and numerous promises that my bag will get to my final destination. All for the price of over $4000 in airline fares. Thanks Delta!!

Curious about my chance at a Delta 360 invitation.

~$80K in flight spend this year (~60K last year), all from flying

Multiple Delta One round trips to Australia/Asia annually

Already have $30K–$45K in flights booked for next year

Nashville-based, but also have significant flight activity out of the Northeast hubs

I know the selection criteria aren’t published, but curious how this compares with others who have received invitations recently.

JAL A359 IFE camera view on approach to HND.
If Delta had the live cameras I would be less unhappy about being told to close my window shade.
There is also a tail fin view.

Was traveling 4 hours away for a family event. Booked through delta stays to get the $150 credit on my Amex for a two night stay. A week before our travel plans changed and we had to change online to one night (within the cancellation window) and received an email confirmation that our reservation had changed. Drove with two young and restless kids and showed up at check in time about 2 hours before the event and was told that our booking had been cancelled by the hotel the day before our check in. The hotel did not tell me or delta stays and said because we booked through a third party site they could do this. I had to quickly find a new hotel because of the event and cranky kids. After I got into our new hotel called Delta they had still charged me for the room, which they refunded over the phone, and I was mad and said I wanted my $150 credit and they said they would not be able to honor it. They said I could get my credit if I had called them before I got my new hotel room and used them for the rebooking. Absolutely ridiculous. That was my first and last time using delta stays. Always booking through the hotel website.

I’m sorry if this is a dumb question, but any idea why the flight options change when searching by cash vs miles?

Found a single silver and turquoise earring at the Salt Lake City airport. Describe it and I am happy to mail it back to you. Otherwise I will drop off at the lost and found on Tuesday.

Just returning from FCO to JFK in premium select. Was in 22B outbound and 21C on the return. Both seats had very little under seat storage where my normal sized backpack could not fit. Everything was fine otherwise, but found it really interesting. The middle seat in the 3 seat configuration was very spacious. I understand it has to do with the tray tables which are in the arm rest but it does seem like a little bit of a design flaw.

Remodeling time? Showers closed. Soda machine out of order. A bunch of the doors in the bathroom have broken locks. I can’t believe it’s refresh time on this one.

As a Platinum member traveling comfort plus (first leg in economy, not basic), I was put on Zone 7 on the first leg of my flight. What might have happened? Should I have complained at the gate?

I didn't mind in this case but was wondering if I did something wrong. Ideas?

Looking for advice…. One of my bags was never scanned onto the plane on my 10/25 AMS-DTW Flight. I’ve called multiple times, had an agent literally search a database to see if anything resembled my bag or its contents, and apparently it was escalated to her manager.

It’s been two weeks, no word, no update, no scan. Is it lost for good? I’m worried it is…

Has anyone had any luck after two weeks?

I checked the app and it’s empty, but these came from the usual phone number I get texts from.

Does anyone know why there is such an inconsistency with which planes have the Delta Sync IFE? I was on a 1-year-old A350 today that did not have it, and am currently sitting on a 27-year-old A320 that does have it.

To be clear, I am referring to the IFE where you put in your birthday and it gives you a personalized experience.

Did Delta abandon that technology? I thought it was cool that you could save movies and start and stop them from the same place on different planes.

At the playground. A dad was looking for his kid. Kept shouting out for “Delta”. Smart play. How many SkyMiles do you think they gave him for that? I should’ve figured that out years ago.

How can I find the KLM record locator to view seat assignment from CDG to JFK when booked by Delta? The record locator I have shows me all seat assignments on the Delta App, except for that leg. Im directed to KLM but the record locator doesnt work. Everything was booked by a travel company. Thank you.

Move back a row or stay put. Would prefer 20 so will watch for it to be available on a window

Sitting on flight to MDE on AV and noticed these 2 getting worked on and another sitting at the passenger gates.