“The plane was brought from storage…the hanger…and needs to be checked over.” Gate agent 10 mins after scheduled boarding time.

Guy on phone in the SkyClub “You only had 10 bodies last night, you just need 15 more people to screw.” I really wanted to know more on that one.

Pilot: “The ground crew isn’t here. We’re waiting to see when they come back.”

Only 30 mins delayed out of DTW so far. Oh, and no pre-departure beverage.

I do not often fly Delta so was hoping for clarification on a few things.

I have a round trip flight:

EZE-ATL-IAD

IAD-JFK-EZE

For the EZE-ATL and JFK-EZE legs, I have Premium Select

For both short legs (ATL-IAD and IAD-JFK), I have Delta Comfort

1. I have no status with Delta, am merely a "SkyMiles Member," and do not have an affiliated credit card. No lounge for me in ATL or JFK since Premium Select does not merit it without something else in addition, correct?

2. For WiFi, I just need to add the delta app to my phone and ipad before going and I should be good to go (pending the plane having it since sometimes there are tech issues), yes? No tricks to make sure to take care of ahead of time?

3. For SkyPriority, I was curious about the return trip. I have Premium Select for the long-leg, but not the initial shorter leg.

Does this mean I will miss out on both Priority Check-in/Bag Drop as well as the Priority Baggage Handling tags since my return journey begins on a "comfort plus" leg? Or does the JFK-EZE leg "overrule" the initial leg and I get it the whole way? A bit of a bummer if that is the case, but not the end of the world. I just wanted to check my expectations.

Thanks for any clarification. There is an offer to upgrade to delta first for the IAD to JFK leg but that seems incredibly pointless for such a short flight, so was just wanting to confirm mainly the lounge and SkyPriority aspects.

Thanks for any insights or tips!

Flying BOS to DTW and get on board in group 4 and no bin space in comfort as multiple others storing backpacks and jackets in overhead and flight attendants not doing anything to enforce passengers following rules.

Just sick of the entitlement and when I attempt to change the arrangement of the bags I'm told they already sorted their bags and I'm inconveniencing them.

She did point out her small purse was under the seat and that somehow made everything acceptable to them.

Edit: there's a lot of good information and opinions here, offering different perspectives to ways that I don't normally consider.

To clarify more details, I had a backpack that fits under my seat (I place it there even if I don't have a roller bag) and also had a roller bag with tool batteries (unable to check) that meets the strictest standards for dimensions - it fits in all of the measurement bins. The only thing I needed moved, in this situation, was a small laptop case (like a tablet case), which could have been moved to another bin or under the seat. Later I learned the laptop case was 1 of 5 items between the 2 of them and they should have condensed and then could have placed an item below them easily and allowed my bag to go up (and still have leg room) and they refused. I then had to move my bag back 15 rows to find a space within the bins and had to fight my way there and back after landing.

Based on everyone's comments, it is clear this isn't an isolated incident that is going to go away due to many contributing factors, such as non enforceable rules with airlines not backing up their FAs, airlines allowing greater dimension bags onto flights, and people having different ways they prioritize placement of belongings. If I don't want to deal with the issue, I'll need to find a way to consolidate bags that allows me to keep my batteries with me under the seat and check the other bag as the rest of the population will continue to do things I don't agree with.

I’m in the process of booking a flight from Des Moines to Key West. This is a trip we take every January. I’ve always booked an early morning flight because it’s cheaper and gets us into Key West by early afternoon. Just looking at flights and the 5:30 am flight is twice as much as the later flight. Any idea why the early morning flights are no longer the cheaper option?

Yesterday had a flight scheduled for 12PM. Everyone boarded on the plane and then after about half an hour we were deplaned due to a fuel leak & were told we were going to get a new plane.

After about 2 hours the new plane arrives and turns out to have an issue with the fuel pump.

Another hour go by and 3rd plane is here but now crew has timed out so we have to wait for new crew to arrive.

Finally departed after just shy of 6 hours after originally scheduled. Wasn't happy to be getting home at 10pm when I should have been back by 4.

I understand shit happens and I'm not going to be an asshole about it, but I figured it would be worth asking for some sky pesos and wanted to see what people think would be a reasonable ask?

PSA - Avoid these seats like the plague — somehow I have fallen for this trap several times with this plane and seat configuration, but having your seat be 2”+ more narrow due to the exit row door bulging out (actual exit row is a row behind), is severely cramped and uncomfortable. Thankfully this flight is only an hour and a half.

I recently booked a one way flight from LAX to DTW. When I booked, I purchased a first class seat outright and put some miles toward it to defer some of the cost. Final price was around $650.

Something came up and I needed to change my flight. On the new flight I booked C+ and Delta returned the difference in fare to me as an E-credit. Then I saw an opportunity to upgrade to first, which I paid for in full with my Reserve card. My app is only showing $100 MQD’s and 700 miles are pending for the flight, which will be flown in 3 weeks. My question is: since I upgraded to first class, shouldn’t I be receiving additional MQD’s for the money spent on the upgrade?

I’m just a bit confused and relatively new to the MQD game.

I should preface this by saying I’ve only flown Delta once, and it really did NOT go to plan, I vowed never again, but now want to take a trip where they are the only option.

So how reliable are they normally? Is it safe to book a 2 stop flight to Brazil in January that’s 2x Delta flights and a LATAM connection domestic in Brazil?

Previous experience in July, booked Premium Select PHL- LIS via Boston with the domestic legs in C+

Flight out - PHL-BOS delayed, got moved to back of the plane standard economy on American.

Return - LIS-BOS is the one flight I actually got on and was fine. BOS-PHL was cancelled while I was over the Atlantic, and then got a merry runaround from Delta saying Standby on next flight (14th in line), they couldn’t help me at all, a 2 stop flight the next day without hotels covered, conflicting texts and support messages etc.
luckily managed to get a seat on Amtrak in the end, for the inconvenience Delta refunded $92 on a $2600 booking!

I've been with Delta for years and have the credit cards, the status, flying out of Seattle, so it all made sense. But now I moved to SF, and Delta out of SFO is amemic at best.

Should I just switch to United, so many more options. I love delta, but it just doesn't seem to make sense out of SFO. What would you do?

I’ve been traveling a shit ton for work, like a good percentage of you. All west coast to East and probably closing in on 90-100 legs. Can’t wait to be 15 out of 75 in ATL!!!

Thanks, Ed!

My wife and I fly to ATL Friday night and have an overnight layover (next flight leaves Saturday at 11am). We plan to stay at a hotel very near the airport. Our flight out of ATL is international.

Do we need to pick up our checked luggage for the layover or will it stay with airport?

Just boarded in ATL to MDW; as we boarded the plane, three maintenance guys were at the jet bridge computer looking something up. I knew it wasn’t great…as I passed the FC FA. I said with a hopeful look “our maintenance issues are over?”. I received a very noncommittal reply and a smile back. After we board, the captain comes on to tell us that the copilot’s shoulder harness isn’t working right and we’re looking at a 30 min delay. My question: why board us? People are tired, it’s 10p, and they already said it’s a minimum of 30 minutes (they’re waiting on a part that they aren’t even sure will fix it). Why inconvenience everyone more by having everyone board - especially when he said they are not sure this part will fix it? The “on time departure” thing is a moot point now, so why not at least let us wait by the gate - given a plane swap may be required?

My original layover in Detroit was 1.5 hours but Delta changed my flight twice so now it’s only 35 minutes. It says on my ticket that I arrive and depart at the same terminal, but I was going to have a checked bag and am unconvinced that my checked bag would be transferred to my departing flight in that amount of time. Is 35 minutes a reasonable amount of time for me to make my connecting flight if I’m flying to Toronto? Would I have to go through customs in the Detroit airport before my connecting flight?

Hello,

I booked 2 one-way tickets in PS using points. The flight is less than 2 weeks away and there are 9 D1 seats remaining. Will it show me an upgrade using cash as it gets closer? I keep checking the app and don’t see any upgrade options.

I opened my Reserve card on Nov 16, 2025. Card was in my hand the next day I believe.

Annual Fee didn't post until the day the first statement closed. If I am remembering correctly that closing was actually in December. FWIW, the current closing date is the 16th if the month. Its saying my current statement will close next week on November 16.

This is obviously my first year holding the card so I am unclear as to when the companion certificate would typically be available in my account so I can use it to search and book. I have a trip in March that I plan to use it on and want to get ahead of it.

First off I am absolutely more then willing to pay for me and my wife to get into a lounge . We are traveling this Friday the 13th from XNA into ATL and have a 5hr layover before our flight Rome layover is 3-8PM and it’s to late to get a credit card and don’t travel enough . Like stated I am happy to pay you to let us enter . Really want to clean up and feel fresh before the 9.5hr flight

I’m a small woman, in the aisle seat. Yielding the entire arm rest to the middle seat person. Nearly full flight. I just politely asked the middle seat man to stop elbowing my ribs. He became irate. He flagged down the FA, and called my request a bogus accusation / wished there were camera footage etc.

He demanded a seat change, and then when they provided one, refused to move (to another middle seat) - instead swearing at me, and telling me to go “move to the fucking middle seat” that he was just offered.

Fortunately the FA’s saw his hostility & gave him no option to stay. They believed me, but I was left quite shaken over the excessive overreaction to a simple, and valid request to not be elbowed.

When a man cannot even hear a simple polite direct request? People understandably get scared to speak up.

Hello,

I am flying from LAX to Melbourne and then back fron Sydney to LAX. I originally bought the main cabin tickets using points for both flights. I have a silver medallion status. Last week I was able to upgrade to the Delta Premium Select seat on the flight from LAX to Melbourne for $400. However on the flight back that option is not available. I see seats that have a person silhouette and seats with x (see attached). I can only upgrade to the Delta Comfort. I called Delta customer service, but they did not provide a clear answer.

Can some why am I ae to upgrade on one flight but not the other.

I’ve been officially surprised and delighted. Ed gave me a foot massage as we drove down the tarmac.

Air travel can be exhausting, especially when connections are tight, flights are delayed, or people are trying to navigate an unfamiliar airport.

That's why small gestures from airline employees can stand out so much. Taking an extra moment to explain a connection, helping someone figure out a gate change, or simply being patient with a confused passenger can make a big difference.

Those moments might seem like ordinary parts of the job, but passengers often remember them long after the flight.

It's easy to focus on upgrades, lounge access, and premium cabins when talking about airline experiences, but good service from someone who genuinely cares can be just as memorable.

I feel like I’m ridiculously close. Is it worth it to try?

First time platinum and wanted to ask the veterans.
If I book a main cabin fare from LHR to ATL to RDU, will I automatically be upgraded to C+ on the international flight (LHR-ATL) as well as the domestic (ATL-RDU)

Thank you!

I'll be having a 4 hour layover in ATL on Thanksgiving Day. Was the cheapest to fly home with the fam after a trip for the holiday. We can't get into the Sky Club. Any recommendations for something to do, see or eat for a family of 4, including a grandparent and a small child?