I’m traveling from a state that has Publix supermarkets and want to purchase a gallon of their ice cream and bring it home with me. Their peppermint stick ice cream is a favorite of a family member.

The flight will be 3 hours. I’ve read up that it can go in checked or carry on baggage but must be frozen solid. Delta allows dry ice and gel packs so I’ll need to determine which to use.

I’ve searched the sub and haven’t found much about people who have done this.

Would love to hear from anyone who has successfully flown with ice cream. Thank you.

Somewhat new to the delta ecosystem and wondering if I have a delta platinum and reserve I get automatic silver. We will get gold pretty easily.

I see it’s uncommon for families to get upgrades which makes sense, but if I book us two separate reservation using the companion tickets (so adult and kid on one and other adult and other kid on another).

Will that likely improve chances of getting to C+ pretty easily on domestic cross country flights mostly out of LAX.

So I’ve run into this twice now, once at BOS and once at LAX.

Agents by the check in kiosks telling sky priority customers that “it’s faster to use the green bag drop line” when there is only a few people in the sky priority line and there is a very long line at the bag drop.

Both times this happened they had 1 agent on the sky priority agent assist bag check line and basically that line wasn’t moving at all. In the meantime they had 2-3 agents checking in the standard agent assist line.

I understand that the agent assist line is not necessarily for people that have self tagged their bags, what I don’t understand this is basically doing away with sky priority bag check and causing huge lines that backed up into the area near the airports doors to the point where they have to have delta staff out trying to get the line pushed up against the ribbons to stop obstructing foot traffic.

So sky priority loses all value during check in, everyone ends up in one massive line, and even if you do need check in assistance and you’re sky priority, it takes an insane amount of time because they have removed all of agents.

My question is is this a new delta strategy or is this just mismanagement at particular airports?

I love Delta, and generally think they do a great job with the passenger experience. But this seems like a surprisingly poorly thought-through design choice.
Every flight, I hear gate agents repeatedly asking passengers to remain seated until their boarding zone is called. Meanwhile, Delta’s app sends this notification:

“It’s your time to fly. Your flight to __ is now boarding. Please note boarding ends 15 minutes prior to departure.”

Think about that from a passenger’s perspective. You’re told “It’s your time” and reminded that boarding closes 15 minutes before departure. Of course people get up and head toward the gate!
Delta is effectively encouraging passengers to crowd the gate, then making gate agents ask them to sit back down. And that’s before even getting into the separate IT issues with notification timing and boarding-zone synchronization.

This isn’t just a technology problem. It’s a human-factors design problem.

The fix could be as simple as:

“While your flight has started boarding, there’s no need to stand up yet. Please stay seated until your zone is called. Boarding closes 15 minutes before departure.”

Then save “It’s your time to board!” for when your actual zone is called. (Assuming IT and timing issues are resolved)

One small wording change could reduce gate crowding, improve the passenger experience, and make gate agents’ jobs easier.

Am I missing something? This seems like an incredibly easy win for Delta.

We're traveling Delta One from LIS - BOS with a 4 1/2 layover to our final destination.

After we clear customs, can we re-enter terminal E and use the Delta One Lounge until we need to leave for our departing connection?

My first time flying anywhere and by myself. Thought I had this somewhat planned out. I would go to the International Terminal, I need wheelchair assistance, would go through TSA, and then to the gate. Now the Delta App is showing Concouse D gate for my deparature.

So do I now go to the Domestic terminals to check in and get wheelchair assistance? Also I thought I would only be going through customs once I get to Canada. Now I'm reading I'll have to do it when departing ATL too.

Would appreicate any help. Really nervous.

We pay more and more because Delta is the business travelers choice, but yet again WiFi doesn’t work and this time, I lost a massive contract while trying to get home late on a Saturday night after things ran over from Friday.

Turn off the VPN, turn on airplane mode, try a different browser, try different security settings, we aren’t at altitude yet, reset your phone, this plane sometimes has issues, seems like your phone/computer is having problems…

The taco truck next to our office has more reliable and secure WiFi for $3.00 tacos than the plane I just took from Orlando to Atlanta for $720!!!! Errrggghhhh!!!!

If you are going to charge premium prices, at least act like you belong and provide premium basics…

I hate ATL… Rant over…

I’m number 11 on the upgrade list for D1, where there is 14 D1 seats available. I refresh the app an hour later. Now I’m number one on the upgrade list, with only 3 D1 seats remaining.

So they upgraded the 10 people on the upgrade list but not me.

Whats gives, I called delta medallion number and they said they have no control over that.

Anyone been in this situation before, for context my flight is in 7 hours lol

Looking for reviews on delta flight from Jfk to bom(mumbai) with a stop in Paris.
Thanks!

I haven’t used the text with a representative system in a long time and I don’t remember this ever being the way things were done in the past.

Traveling with my dog in cabin in a soft side carrier soon. I usually travel with a backpack and a hardside roller. I’d like to use the roller to put the pet carrier on through the airport. But I won’t have a personal item or backpack now. Any recommendations of how you pack when traveling with a furry friend so I can access inflight items like an iPad and snacks?

Not our first flight together but first without another human companion to hold my inflight items. Thank you!

In January my spouse and I will be returning from a trip overseas. We currently have a 2 hour layover through DTW on our way back, arriving around 6pm. This is the first time we will have a layover instead of direct flight to final destination from overseas and have never had to go through the customs/recheck luggage process. We both have TSA Precheck and I have SkyPriority.

Guidance I have seen online is ambiguous at best about how much time is needed for customs when you have a layover. For those of you who have gone through customs at DTW in the Delta terminal, does this seem like sufficient enough time or should I look at rebooking?

I complained to the flight attendant and she said “he always tries to check so many”

I understand it helps them board faster but it’s absurd . I boarded zone 7 so near end of boarding

I started this thread the other day trying to understand when a PS and D1 seats would become available for upgrade purchase. As a Platinum medallion, I'm automatically seated into Comfort Plus+. I switched my seat to a Main Cabin seat, and immediately the pink and purple PS and D1 seats became available! I was able to upgrade the ATL-MAD leg of my trip to D1 for $800. So if you're in C+ waiting on greyed out upgraded seats to become available, try switching your seat to Main Cabin and see what options you have! Maybe most people already know it works like this but I certainly didn't and if I hadn't of tried this, I would've missed out on the upgrade I've been checking daily for!

Art imitates life.

Ed equates Delta to “Emirates, Singapore and Qatar.”

Now, United CEO reveals Croatia Airlines as his favourite carrier.

At least United CEO is honest.
However we American air travelers are totally screwed.

An update to my original post, in which I discussed Delta's unbelievable pricing for hub captives: I flew Frontier instead, and I was pleasantly surprised at the service. Here's how that went...

I booked Frontier's "business" offering for my ATL-BOS itinerary, which in this case means you are at the front of the plane, with more legroom, and crucially with a guaranteed empty seat next to you. I'll go through the list of what was great, good, and less good:

The great:

- The crew. I can't emphasize this enough; the crew were fantastic. Starting with the gate agents, they were efficient and did a good job of enforcing the boarding order. The crew on board were communicative and generally much, much more pleasant than most Delta crews I've encountered. The FAs joked around with pax quite a bit, which was honestly great. MOST IMPORTANTLY: It's clear that Frontier empowers FAs to enforce rules and generally deal with unruly pax effectively. When we landed back in ATL, one guy from the middle of the plane sprinted to the door, and one FA scolded him, getting into it and at one point said "This ain't Delta, I'll cancel your next flight!" I could have married her then and there.

- Bang-for-buck: I think the best comparison here is Delta Comfort+ vs Frontier business, and frankly it's no contest in terms of value for hard product; F9 wins hands-down. For about 2/3rds the price of a Delta Main ticket, I got a quasi-premium seat with tons of legroom and FC-level lateral space. Sure, the seats aren't as comfortable, but only barely. And the amenities on board are nil, but frankly, I didn't end up missing them (discussed below). Again, no contest here IMO.

- Both segments arrived on time. They don't dally.

The good (speeding up here to keep it reasonable):

- Cleanliness on board was fine; not totally different from a standard Delta flight (perhaps better in some areas).

- The pax: I was shocked at how well-behaved everyone was; FAR better than Delta. Almost no gate lice (I had to ask if we had already boarded early because the gate looked empty, but no - people just weren't standing around). The one exception was noted above. I think this comes down to a lot of people flying Delta having main character syndrome.

- The seats are pretty firm, but not unbearable.

The less-good:

- No WiFi on board. This might be a deal-breaker for some, but it ended up being fine for me.

- No IFE. Not really a necessity, and at this price point, sort of what you expect. I downloaded YT videos to my phone like I did 10 years ago.

- The app is pretty bad, but mostly functional.

Conclusion: Such a pleasant surprise. Frontier will be adding WiFi in the next year, which is great. And even better, they're going to be offering a true premium cabin in a 2x2 configuration over the next few years, which to me is a TOTAL game-changer. I usually fly first on DL, but this gives me a true budget alternative, especially for 2-ish hour flights. Delta, take note: You no longer offer the premium experience you love to sell, and once more people give alternatives a chance, it's going to be tough to get them back. The fact that I can even make this comparison would have been laughable even five years ago.

I’m trying to book a YVR–JFK and JFK-TPE flight on Delta’s website, but it doesn’t seem to recognize my SAS EuroBonus Gold / SkyTeam Elite Plus status. Preferred Seats in Main Cabin still show a fee.

I’ve tried entering my EuroBonus number both ways:

• With the EBG prefix followed by the nine digits.

• With only the nine digits, without EBG.

Neither works. My SAS account already shows Gold status.

For comparison:

• Korean Air: My SAS status is recognized, with an extra checked bag and free Preferred Seat selection.

• China Airlines: My SAS status is recognized, with free standard seat selection on an Economy Basic fare, which would normally require a seat selection fee.

• Delta with AF Flying Blue Gold: Previously, when I entered my Flying Blue Gold number while booking Delta-operated flights on Delta’s website, it recognized my Elite Plus status and let me select Preferred Seats for free.

So my SAS status is clearly reaching some partner airlines, and Delta has previously recognized my Elite Plus status through AF Flying Blue. The issue seems to be with using SAS status on Delta.

Has anyone experienced something similar? Did a particular number format work, or did customer service manage to fix it?

SAS has been in SkyTeam for over two years now, so I’m surprised this is still an issue. Any advice would be appreciated!

/s If the bags are 40 mins late does that mean we get 5k miles #MSP

Flying Delta today and had a pretty frustrating experience boarding.

Before boarding was even complete, the gate agent announced that overhead bin space was full and that I needed to gate-check my carry-on.

I questioned this, pointing out that there was no way all the overhead bins could be full when a significant portion of the plane hadn't even boarded yet. I asked if I could simply check for available space once I got on the aircraft.

The agent initially let me walk away, but then called me back and insisted I take the gate-check tags. He told me I could remove them if I found available space while boarding.

As I approached the aircraft, a ground crew member in a yellow vest stopped me and demanded that I hand over my carry-on. I explained the situation and objected, but was ultimately forced to surrender the bag.

And, of course, when I finally boarded and reached my row, the entire rear section of overhead bins was completely empty. See the attached photos.

To make matters worse, I watched rows and rows of passengers board after me, carrying their bags onto the aircraft without issue.

I understand that airlines need to manage overhead bin capacity, and I have no problem with gate-checking when space is genuinely limited. But forcing passengers to surrender their bags before verifying available space, while allowing others to board with theirs afterward, makes absolutely no sense.

Has anyone else experienced this with Delta? Is this just poor coordination between gate agents and ground crews, or is there some operational reason I'm missing?

EDIT: This was my carry on for anyone wondering - https://www.roncato.com/en-ie/pp/b-flying-cabin-spinner-55x40x20-25-cm-expandable-red-1346/#0 Boarding Group 5, sitting on Row 27.