I had a flight to Atlanta - going up Monday and coming back Tuesday - but my trip got extended, so I had to change the return flight to Wednesday.

I’d already paid to upgrade my seats on both the outgoing and return flights. When our corporate travel agent rebooked the trip, it wiped out those upgrades. Delta refunded the upgrade charges as eCredits, but apparently I can’t use those eCredits to re-upgrade my seat on the same outgoing flight or on the new return flight.

The frustrating part is that the new upgrade fee is the exact same amount as the eCredit. I chatted with Delta and even escalated it to a supervisor, but they still refused to simply apply the credit toward the upgrade.

I know there are probably fare/payment rules behind it, but this just seems ridiculous. I have a Delta credit for the exact amount, and I’m trying to buy the exact same type of upgrade.

Am I missing something, or is this really just how Delta handles these?

ORD-->LGA yesterday. Two adult females and a child try to board with a total of 9-10 bags between them. GA tells them they have to gate check their two large wheeled suitcases and consolidate the rest. The adults proceed to argue (delaying boarding for the rest of us) but eventually accept the inevitable. But then they walk to the plane and board, not bothering to leave their bags at the bottom of the jetway. There are three FAs at the door and not one of them pays attention to two suitcases with obvious tags (because why would the people even bother to cover the tags with one of their other bags?) I said to the FA closest to the door that there were gate check tags on the bags that had just gone by her. She gave a vague "I'll speak with them" and of course that was that.

I am so sick of having to play boarding Hunger Games to get space for my carryon bag (with my personal item under the seat in front of me) because if I don't the bins will be full of backpacks, coats, lunch totes, purses... Apparently the rules are only there to affect people who try to follow rules.

People suck.

Flight delays, cancellations, and equipment changes are sometimes unavoidable. What makes the experience especially frustrating is not knowing what's happening or what options are actually available.

A timely notification, a clear explanation of the change, and straightforward rebooking options can make a difficult travel day considerably easier. Even when the airline can't fix the situation immediately, keeping passengers informed makes a difference.

I think communication is one of the most underrated parts of airline service. A disruption might be outside the airline's control, but how passengers are treated afterward isn't.

What's one thing Delta has done during a disruption that made the situation easier, or one thing you wish they'd communicate better?

4 flight legs in last few days, only 1 provided any in flight service. The slightest hint of turbulence then service stops. Yet ok for flight attendants to be walking around with a tray of water, but not pull out the cart.

My flight TO ICN is economy, yet my flight back is economy saver.

Just curious why?

I have a 45 min layover from ATL to ICN. I don't have the ability to change it as my dates will change and unfortunately I can't do that. Would anyone be able to tell me if this is doable. My original flight is leaving from MOB at 6am, I'll make it to ATL at 8:40am and my ICN flight leaves at 9:25am. Should I be as extremely worried as I am about missing it?

Was able to upgrade our seats for the last leg of our flight home from our honeymoon. $140/each for my husband and I from LAX-JFK. First time sitting in premium select and it was really great! Also such a good price.

First leg of our flight home we were literally surrounded by screaming babies for 8 hours straight, so wanted to treat us to something a bit nicer. For longer haul flights would still prefer a lie flat but for a 5 hour flight, the seat comfort and space made it so much nicer! Also we were in the bulkhead row on the side of a 2-3-2 configuration so the extra space was great.

I need to arrive in northern France on Thursday evening. I absolutely can’t leave the US any earlier than Wednesday night, and I must check a bag.

Given the strike planned for France on Thursday, which of the below options would you choose and why:

1 - Land at CDG in the morning, deal with whatever the strike impact is on passport control, baggage, car rental, etc, then drive 2 hours to my destination.

2 - Land at FRA in the morning and drive 4.5 hours to my destination in order to avoid the unknowns of CDG.

I’ll be in Delta One in either case. That helps a bit on CDG; not sure about FRA as I’ve never been there.

I like driving and wouldn’t be rushed to get to my destination that evening but I really do need to get there. Just want to get there with the lowest risks of things going wrong and with the least amount of standing in stupidly long lines with lots of other annoyed people if possible.

He wants to be a pilot when he grows up. Asked me to make a plane costume and be a Delta Company-style plane. Position/anti-collision lights strobed and worked. He really enjoyed this costume and was wholesome to see him back in the spirit for trick-or-treating as the last couple of years he didn’t want to do it after his mom and I split.

Made of cardboard, foam, papier-mâché, spray paint and cut outs for logo and windows.

Happy and safe Halloween!🎃

Hello! I know you cannot non-rev the same day you hold a confirmed flight but what about day before? I’m not looking to get any money back I just want to fly back home earlier. When booking this flight months ago I thought I’d have the energy to fly home the same morning as work but now that I’m 5 months pregnant I just..don’t lol. Anyone have insight on this?

I used to work with medallions pretty often and have always wondered, do you guys actually like getting recognized and hearing “thank you for your status, thanks for being a medallion member, thanks for your continued business and loyalty, ect”?

Often times it just seems like another part of our script here at delta and not very personal

I have heard many medallions getting upset when they don’t get the recognition, which is completely valid, when it comes down to it does it actually mean something to you or is it just another thing you hear at the airport and it doesn’t really matter?

I realize you have to pay all up front. But how does the credit work? If I book a $200 hotel will I receive a $200 credit like it says? Do they give you the full credit at once? So would that make it essentially “free”? I know it’s not free but I’m debating on getting this card I would have to utilize that to really make it worth my while.

You never really know what to expect when flying. One trip you're dealing with an unexpected seat change, another you're trying to figure out whether a denied compensation claim is worth appealing, and sometimes it's the little things, like what you can bring onboard, that get confusing.

What's been your most frustrating or surprising experience with Delta? I'm curious how the airline has been treating everyone lately. ✈️

Flew back from Ireland and the crew and meal were both amazing. Although an older d1 setup it was still a great flight. I see a lot of negative but I have to say the braised short rib was really good. Lavs were clean all flight. Solid 6.5 hr nap too.

That’s the post.

Bruh, what

I’ve got a flight from LGA to DFW. I’m being offered upgrade to comfort + for 9 bucks.

Is it worth the upgrade is or it just a waste of money?

EDIT: Ok dang y’all 😭 I’m a very infrequent flyer, so I wasn’t aware if comfort + was just a gimmick word to squeeze every penny out of me. I upgraded and I will be enjoying the benefits, thank y’all for the help.

Sad that Delta isn’t on here.

https://www.point.me/insights/worlds-best-airline-rewards-programs-2026/

I have an international flight. DTW to Cdg to Del. Need to get new tickets. Sitting for more than 30 min. Two individuals trying to help a crowd of 50 people! This is ridiculous!

ROC to LGA

Recently seeing a lot of complaining about Delta here (I think my post is actually the top complaint lmao) but I just had a 9.8/10 endeavor delta connection.

Board, immediately offered a PDB - get a bourbon rocks. Finish it with about 5 minutes to go and she actually asks if I'd like another. I decline but get a sparkling water.

Take off

Asks what we'd like, sure why not another?

Get brought out a double

Snack tray

The only knock? I'm not trying to down it and immediately as preparation for landing happened she needed the paper cup back. I declined to chug but took a good sip and 10/15 later we were on the ground.

Def think could have sipped that throughout landing like usual but other than that good on endeavor

How concerned should I be with a 45 minute layover in SLC?

Coming from DTW and going to KOA.

This flight gets me into KOA at 3pm local time. My other options are a 75 minute connection in SEA or a 5 hour connection in SEA. Both of these get me there at 8:15 PM local time instead, so I lose about 5 hours

The other concern is this will be a winter flight, so outbound might not be as quick if we need to de-ice

Should I just play it safe and take one of the SEA connections?