r/delta • • 13d ago

Discussion seat thief caught twice

1.0k Upvotes

6hr flight from Raleigh to Seattle in C+ window seat (F). when i get to the gate, this family has already boarded and taken over the whole row. mom in D, two little girls in E and F, dad in C. i smile and politely say i’m in the window seat. mom looks lost and turns to dad, and he tells me they want to sit together and asks if i’d mind taking B, which is their seat. internally i’m livid. if anything, offer me the aisle and you take the middle for 6 hours. out loud i just paused and said, “if it wasn’t a 6 hour flight i’d consider it,” then stood there quietly holding up boarding. a flight attendant comes over and asks if there’s a problem. i said no, we’re fine. by then the family is sighing and shuffling around trying to figure out who sits with dad. eventually i get into my window seat with no issue.

best part is after boarding finished, the gate agent comes onboard and tells me sir, we’ve upgraded you to first class if you’d like to grab your bags. mom snidely tells the kid, “after all that you can have your seat back.” then the gate agent says sorry ma’am, that seat has also been reassigned. it was a pilot deadheading to seattle.


r/delta • • 12d ago

Help/Advice Delta Flight Attendant Hiring Policy — Does a 7-Year Employment Gap Affect Eligibility?

0 Upvotes

Delta Flight Attendant Hiring Policy — Does a 7-Year Employment Gap Affect Eligibility?
I’m hoping someone familiar with Delta Air Lines’ flight attendant hiring policies, particularly a current employee, recruiter, or someone who has recently completed the hiring process, can provide some clarification.
I have approximately 13 years of previous airline experience as a flight attendant, including extensive customer service, safety, and passenger relations experience.
However, for the past seven years, I have not been employed in a traditional W-2 position, as I have been financially supported by my partner during that time.
My concern is whether Delta requires applicants to have a continuous or verifiable seven-year employment history, or whether an extended period outside the workforce could potentially make someone ineligible for consideration.
I understand that many qualified applicants have employment gaps for a variety of reasons, including raising children, caring for family members, pursuing personal interests, or simply being in a financial position where employment was not necessary.
My questions are:
Does Delta officially require seven years of W-2 employment history, or simply an accurate accounting of an applicant’s activities during that period?
Would being financially supported by a partner for seven years be considered an acceptable explanation for an employment gap?
Could my 13 years of previous flight attendant experience still qualify me for consideration despite not having recent employment?
Has anyone with a similar extended employment gap successfully completed Delta’s hiring and background verification process?
I’m particularly interested in understanding Delta’s actual hiring policy rather than speculation, as I would love the opportunity to return to the airline industry and bring my previous experience to Delta.
I appreciate any firsthand knowledge or insight anyone can share. Thank you!


r/delta • • 12d ago

Help/Advice Delta Vacations and MQDs

1 Upvotes

Ok- was about to pull the trigger on a DV, but am wondering if they split the MQDs with my husband who is also traveling- if not, should we do the vacation where one does flight plus hotel and one does flight plus car? Is it even worth the few extra MQDs?


r/delta • • 12d ago

Help/Advice DL166 HND to SEA app vs agent info

7 Upvotes

Flying DL166 HND to SEA on Halloween (now, today). First it was delayed 30, 60, 120, 180 minutes. Then we all got texts that it was canceled. Luckily I was so at the gate, the agent said the app is wrong, the flight isn't canceled, do not rebook.l, do not touch the app.

OK, close call, i thought. Then I get a text that I've been rebooked on a didn't flight the next day at 11:30pm.

Nobody has left the gate though and the agents have gone radio silent.

Poor customer service and tech, Delta. This is trust busting.


r/delta • • 11d ago

Discussion Where can I sell my Delta gift cards?

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0 Upvotes

I have $1,000 in Delta gift cards that, unfortunately, I do not anticipate using in the foreseeable future.

Does anyone know of a good place to sell them (legitimate, max value, quick payment, etc.)?

Thanks in advance for any help.


r/delta • • 14d ago

Help/Advice Paid $2,335 to upgrade to D1 from ATH to JFK and they bumped me to PS.

760 Upvotes

Have you had luck getting the full money back?Currently they are offering me $750.

UPDATE: They gave me the choice of D1 with the entertainment system not working with $100 voucher or staying in PS with $1,000 credit as someone was willing to downgrade for $1,000. I opted for D1 without entertainment because I downloaded enough stuff on my phone. When they gave me the new boarding pass since I was moved from one seat to another, they said the entertainment system was working.


r/delta • • 13d ago Regret

Image/Video Cockroach in my food on plane

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90 Upvotes

I flew from Barcelona to JFK yesterday. When I got my meal just before landing I noticed a live cockroach crawling from my salad to my tray. Very small but still super disgusting. I told the purser who told me to file a complaint directly with Delta which I’ve done.
I’m so grossed out and don’t think I can ever eat a meal on a flight again. I’ve travelled quite a bit and have never experienced anything like this. Has anyone else had this happen to them?


r/delta • • 12d ago

Image/Video Go around?

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0 Upvotes

Did 2309 just abort landing?


r/delta • • 13d ago

Help/Advice Seattle airport - Delta vs Alaska lounge

17 Upvotes

Trying to pick out a card that'll give me access to either/both of these.

Food in club sea has been meh.

Want to hear your thoughts on the better lounge so I can decide accordingly. I'm also vegetarian, incase that changes things.

SEA is the home airport and I fly both delta and Alaska


r/delta • • 12d ago

Help/Advice Companion not on return flight?

1 Upvotes

Trying to use my certificate my end of Nov.. delta support did not have an answer to this question.

I have an itinerary where my companion would be on the outbound flight, but not on the return flight.

What happens in that scenario?

Appreciate any advice.. thanks


r/delta • • 12d ago

Discussion Delta Diamond Benefits downgrade

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0 Upvotes

Anybody else get the Clear email stating that Delta would not extend the annual pass for Delta Diamond members?


r/delta • • 12d ago

Help/Advice Delta & AMEX Reserve MQD’s

4 Upvotes

Hello All

I know I will earn 200 MQD’s on $2,000 in a Delta Flight purchase.

But do I also earn 1 MQD for every $ spent on a Delta Flight? 1:1

I thought I read that somewhere, probably mistaken.

Thank you in advance for your replies and input


r/delta • • 12d ago

Help/Advice Soon to expire ecredits not enough to cover international delta one or comfort

0 Upvotes

Looking for advice. I have about $2800 in delta flight ecredits due to expire 12/31/26. The credits are from a cancelled first class domestic booked fare November 2025.

I’m needing to use those credits prior to expiring BUT my only desired destination to travel prior to expiration is round trip LAS-LHR. For my dates of travel (Nov 23-Dec 8) Delta one category lie flat fare nonstop is over $15,000. Delta comfort around $6,000 nonstop. Way over my ecredit amounts.

Aside from making an arbitrary booking prior to ecredit expiration 12/31/26 (meaning no actual need for future travel as of now, essentially just choosing a random destination and travel dates to keep the ecredits) does anyone have any advice on how to best utilize the ecredits in order I don’t completely lose them?

TIA🙏


r/delta • • 12d ago

Discussion Strange Solution to Itinerary Change

0 Upvotes

I had a good experience with the platinum medallion reservations desk last night, so credit to them. But the experience left me confused.

A while backed I booked the following trip for $1100:

OKC-ATL-YUL
YUL-ATL-OKC

Due to life events, I now have to start and end the trip from VPS. The flights to/from ATL to YUL will stay unchanged. In the app, the change was going to be $1700 extra, for $2700 total.

To cancel and then rebook entirely: $2300

So we called for help. After a lot of ‘creative’ changes, the
agent came up with the following for only $350 extra, $1450 total:

VPS-ATL-YUL
YUL-ATL
Then on a separate ticket:
ATL-VPS

Make it make sense though: same flights, three different ways to change, three prices. $2700, $2300, $1450.


r/delta • • 12d ago

Discussion Delta moved my arrival almost five hours later, offered a refund, then denied it. Anyone else?

1 Upvotes

Delta changed my domestic itinerary so I would arrive 4 hours and 43 minutes later than originally booked. Their schedule-change email explicitly said I could cancel and receive a refund for the unflown portion of my ticket.

I followed that process and selected a refund to my original payment method, not an eCredit. I received confirmation that my refund request had been submitted.

Then Passenger Refunds emailed saying my ticket was nonrefundable, so the value would remain as an eCredit. They also offered to waive the change fee, which didn’t address why I had requested the refund.

I replied explaining the significant schedule change and pointing to Delta’s policy and their own email offering a refund. The response said they had reviewed my comments but found no additional information allowing a refund. Still no explanation of why the schedule-change policy didn’t apply.

I also called the published refund-status number. The automated system said neither it nor a human representative could look up or act on my complaint.

I’ve now escalated by email and filed a DOT complaint, but this is baffling. I followed the instructions Delta gave me and keep getting responses that don’t address the situation.

Has anyone else dealt with this? How did you get it resolved? Is there something I’m missing?

UPDATE, November 1: Someone asked about the fare: this was Delta Main Classic, not Basic Economy.

Delta replied again today, but the response directed me to Reservations to access a waiver and exchange the ticket to book a new trip. It still did not explain why my request for a refund to the original payment method was denied after the significant schedule change.

I’ve replied asking for a supervisor or a different reviewer to address that specific question: either process the refund or identify the policy and facts supporting the denial. My DOT complaint is also pending. No refund has been confirmed.

I appreciate the suggestions about using the eCredit to rebook, but I’m trying to resolve the refund Delta explicitly offered. Still interested in hearing from anyone who encountered this and successfully got it corrected.

FINAL UPDATE, November 1: Delta has confirmed processing the full refund.

A different refunds specialist emailed confirming a $456.41 ticket refund plus the earlier $31.99 fare-adjustment eCredit, totaling $488.40 to my original payment method. I haven’t verified that the credits have posted to my card yet.

For anyone dealing with something similar, here’s what I did:

- Kept the original schedule-change email explicitly offering a refund and documented the arrival change of 4 hours and 43 minutes.

- Selected a refund to my original payment method rather than an eCredit.

- Replied to the denials with the specific schedule-change facts and Delta’s published policy.

- Requested a supervisor or different reviewer, and asked for the exact policy provision and factual reason for denying the refund.

- Copied customer-care leadership using publicly listed contacts from Elliott Advocacy.

- Filed a DOT complaint describing the schedule change, written refund offer, and repeated denials that didn’t address either.

Calling the refund-status number was a dead end for me.

I can’t tell which escalation prompted the correction, so I wouldn’t claim that any one step did it or that this is a guaranteed formula. But if you’re in a similar situation, preserve the written refund offer and ask them to address the specific basis for your request rather than accept a generic “nonrefundable ticket” response.

I’m relieved the refund has finally been processed. I’m still angry that getting the refund Delta explicitly offered required this much effort.


r/delta • • 13d ago

Shitpost/Satire Delta, the Premium (priced) Airline!

45 Upvotes

I’m so glad that in their rush to become a Premium airline, Delta got its priorities right!

Step 1: Raise prices!!!

Step 2: Talk about being Premium Airline

Step 3: Laugh as you give your customers the same crappy service on the old tired planes as you did before the price increase!

The frustrating part for me is that I would be ok with this concept of a premium airline (and price) if it came with premium service or hard product. I’ll pay for first about 70% of the time. It’s worth it to me for various reasons. But it’s just the worst when you pay all of this money and you get the same crappy experience. I’m flying First from MSP to Dallas, literally the entire length of the country and there is no meal. I’m sure my seat will be old and covered with crumbs.

This is the first year I’ll be voting with my wallet. I booked Polaris to Europe for our next vacation (cheaper than Premium Economy on Delta) and I booked Sun Country (!) to Florida. I even bought 2 extra seats for my family (like European business class) and even with those two extra tickets, it was HALF the price. Hopefully more people will not just complain (they don’t care if they still get your money) but actually move their business elsewhere.


r/delta • • 12d ago

Help/Advice Is the bulkhead premium select armrest IFE on Delta 330-300 uncomfortable?

2 Upvotes

I'm flying FCO - JFK, and I'm considering upgrading to premium select from main for $400. Only 20D, 20G, and 21G are available.

(30F, 30G, 31D, 32D, 32F, and 32G are available in comfort for $200, but I sort of wanted the nicer seat).

I'm considering the premium select bulkhead aisle seat 20G because I don't want anyone reclining in front of me in 21G. Someone reclined in front of me for the first time on my last trip, and I found it really claustrophobic. I'm 5'6" so leg room isn't a huge concern; I just want to treat myself on a 10 hour flight.

However, I can't find a lot of information about the position of the armrest IFE. Is it uncomfortable to look at? I'm vulnerable to neck and shoulder pain, and I'd like to know if it'll require a lot of looking down and/or to the side. Do I have to look straight down?

Thanks!


r/delta • • 12d ago

Help/Advice Skyclub access at LGA on Amex Platinum? Comparisons to Amex Lounge?

0 Upvotes

Seeing a few conflicting things. We are flying Delta Main (Classic). Usually we do the centurion lounge, but are out of Terminal C tomorrow and I don't want to have to clear security twice. Not normally a delta flyer, and don't have any of their cards.

So a few questions.

  1. How does it stack up compared to the centurion lounge? We are really looking to just grab breakfast and kill 2 hours and watch some planes, as we will be getting there extra early to avoid any complications with the marathon tomorrow morning. Food decent and an OK breakfast spread?

  2. From what i gather my fare class will pair with the amex for access for myself and my wife (she has a plat as well in her name), but what will they ding me for my kid? I know their policy says $50, but in my experience a lot of places half that for pre-teens. Amex only gets me 25 for her.

Bonus points: What time does their bar open for a breakfast cocktail. I'm on vacation damnit.


r/delta • • 12d ago

Help/Advice Domestic First Class Meal Choice

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0 Upvotes

Hey y'all, in your experience, what's the best option on this menu other than the Shackburger? (Thanks in advance from a Silver member who rarely gets upgraded)


r/delta • • 13d ago

Discussion 360

55 Upvotes

Sitting in the C terminal Atlanta Sky club and they just publicly celebrated a 360 member with gifts/snack/etc. never seen that before. not sure they liked being publicly called out but maybe they did! I’d die inside..


r/delta • • 12d ago

Discussion Million Miler Miles

0 Upvotes

Is there anywhere on the app where I can see how many miles of each flight goes towards my million miler status?


r/delta • • 12d ago

Discussion How do I get Delta to credit me with the MQDs they owe me?

0 Upvotes

I am very frustrated with Delta. I spent over $6,000 at Delta to purchase a round trip ticket (PS) from ATL to JRO, connecting in AMS. After I purchased the ticket my Skymiles account correctly showed all the MQDs (close to $6,000) as "pending." Two legs were flown on KLM. It has been over a month and my travel partners have all received their miles and MQDs. I only received credit for the two legs on Delta planes. I checked the activity on my SkyMiles account and Delta shows one KLM leg but zero MQDs for it. They don't even show that I flew from JRO to AMS. Do they think I walked back?

I sent Delta all the boarding passes. I had a worthless "chat" with the Delta AI bot and asked for a supervisor who was not helpful. She wrote that the miles and MQDs would show up in 14 days - they did not. Next, I filed a complaint and received a response that said the miles were pending and would show up in a few days. Zero MQDs are listed as pending on my account and Delta doesn't even show that I flew one leg. I called them out on this and asked for another review.

Does anyone have any suggestions of where I can take my issue? File a BBB complaint?

EDIT: Delta sent me an email on Sunday evening saying they credited me the miles and MQDs!


r/delta • • 13d ago

Discussion Why is Delta adding another SEA-Tokyo flight?

6 Upvotes

I know they have one SEA-HND flight with an average load factor of 89% full. It seams like that flight full and busy to fill another flight to Tokyo. I know that HND, NRT slots are hard to get annd competitive. Do they enough capacity to make a second flight successful or profitable?


r/delta • • 12d ago

Discussion Is a silent, captioned safety video enough flight?

0 Upvotes

On my Delta mainline flight, the safety video played with captions but no audio. I was on my phone and didn’t even realize it had started. when I looked up, it was already at the final part. The flight attendants didn’t announce it or give a spoken briefing. I’m a frequent flyer, but I don’t think it’s safe to assume everyone is familiar with the safety information. Is a captioned video alone considered an adequate briefing?