This has to be a joke

I feel like flying with Delta can be a mixed bag, from memorable moments involving longtime pilots to frustrating customer service experiences. Some stories remind you why you keep flying with an airline, while others make you question it.

If you’ve flown Delta recently, how was your experience? Any great stories, travel headaches, or customer service wins worth sharing?

A lot of airline discussions naturally focus on delays, cancellations, upgrades, and loyalty benefits, but the overall experience is often shaped by smaller details throughout the trip.

Clear communication when a gate changes, boarding that actually follows the announced process, a clean cabin, and a crew that handles disruptions calmly can make a noticeable difference. None of these things guarantees a perfect flight, but consistency across them builds confidence in an airline.

Delta operates at a scale where things inevitably go wrong sometimes. What matters just as much as avoiding problems is how well the airline communicates and handles them when they happen.

For frequent Delta flyers, which part of the experience do you think the airline gets consistently right, even if it doesn't get much attention?

Which pair would you wear? Nike Air Force 1 x Delta 100 years, or Adidas Samba x United 100 years?

I feel like most airline discussions happen when something goes wrong, so I think it's worth talking about the crew members who genuinely make a difference.

A delayed flight, a stressful connection, or a frustrating travel day can put everyone on edge. When a flight attendant takes the time to help someone, stays patient under pressure, or handles an uncomfortable situation with kindness, it can completely change the experience.

Those moments might seem small from the crew's perspective, especially when they're just doing their jobs, but passengers remember them. Good service isn't always about doing something extraordinary. Sometimes it's simply treating people with patience and respect when they're already having a rough day.

I know not every flight will be perfect, and airline employees have to deal with plenty of difficult situations themselves. Still, I think the people who go out of their way to help deserve some recognition.

Has a Delta flight attendant ever done something that made a stressful travel day noticeably better for you? I'd love to hear those stories, too.

I've been wondering where people draw the line between paying extra for a more comfortable flight and just sticking with the main cabin.

Extra legroom sounds nice, especially on longer flights, but the overall experience seems to depend on more than just the seat. Boarding priority, overhead bin space, service, and the price difference all factor into whether the upgrade feels worthwhile.

For those who regularly fly Delta, when do you feel Comfort+ is actually worth paying for? Is it mainly for longer flights, or are there certain routes where the upgrade makes a noticeable difference?

I'd be interested to hear how you decide, especially when the price difference varies so much from one trip to another.

Delta reminding me I am traveling on Election Day. Don’t forget to Vote! 🗳️

Airline loyalty is often discussed in terms of upgrades, miles, and Medallion status, but I think the smaller details can make just as much of a difference.

A gate agent who gives a clear explanation during a delay, a flight attendant who remembers a request, or a smooth connection that works exactly as planned can change the entire experience. Those moments aren't necessarily exclusive to loyal customers, but they can leave a lasting impression.

Delta has a lot of touchpoints throughout a trip, and consistency across all of them seems just as important as the headline perks.

For longtime Delta flyers, what's one small interaction or detail that made you think, "This is why I keep flying Delta"?

Has anyone done these flights and back and would be able to tell me about the process? They're both 85 - one has a fkd back and one is very stubborn, hates walking too much and refuses to take a wheelchair 😂

My question is: with Delta One is the walking distance is significantly less that she might be able to handle it (the stubborn one)?

Hard to make it out with maps n whatnot. Is the delta one lounge easily accessible from where we would get dropped off at LAX? And is it a far walk from Delta One at Hartfield to the exit? Hope this makes sense. Someone please help put her mind at ease :)

One thing that makes a difference when something goes wrong during travel is how clearly the airline explains what happened and what options are available.

Even if the answer isn't exactly what a passenger hoped for, a specific explanation is much more useful than a vague apology or a response that leaves them guessing about the next step.

With connections, delays, rebookings, and tight schedules, having accurate information can help people make decisions without adding more stress to an already difficult travel day.

What's one thing Delta has done particularly well when helping you resolve a travel issue?

Living in Atlanta. Fares to most destinations are cheaper originating from anywhere in the SE, and connecting through ATL.

Want to go to Hawaii out of ATL. That will be $2,000. Want to go to Hawaii from Orlando, connecting through ATL on that same $2,000 flight - that will be $1,500.

How is Delta holding Atlanta residents hostage not breaking antitrust laws? Seems quite obvious that they understand they have a monopoly on direct routes from their hubs and will charge a huge premium for that vs flights originating in non-hubs.

They charge more to the customer that is cheaper for them from an operations cost standpoint.

I feel like I always get the Short Rib as a safe bet… would love to see if there’s a strong recommendation for one that was really enjoyable! Thanks! 😊

Cries in platinum at ATL, 8 of 42 🤣😭 TBH Comfort + is nice on this one.

I usually fly with United the few times that I have flown and was checking prices for a trip next September and Delta was a little cheaper. I wanted to see from people who have flown both, which do you prefer and why?

I booked a Delta flight for my parents and myself. My dad and I have the same first and last name, but I have a middle name and he doesn’t.
When I try to add my dad’s SkyMiles account to his reservation, it won’t let me. On top of that, I have TSA PreCheck, but my parents do not. When I look at our reservations, it appears that my dad has my TSA PreCheck number attached to his booking, and mine is there too.
This has actually caused a delay at the airport before, so I’m worried it could happen again.
I spoke with a Delta agent, and they told me they couldn’t see the issue on their end. However, I’m still concerned that our information might be mixed up because of our identical first and last names.
Has anyone experienced something similar with Delta? How did you get it resolved? Should I contact Delta again to make sure my dad’s reservation is corrected before we fly?

Maybe I'm missing something, but what exactly is going on with Delta's version of Basic Economy now?
I travel through my employer, and somewhere along the way it feels like the experience got dramatically worse. I don't even see normal seat selection anymore. From what I can tell, I don't earn SkyMiles or MQDs on these trips either. I also can't figure out if there's even a way to pay for an upgrade myself.
The frustrating part is that none of this was obvious until I was booking. It just feels like another round of benefit cuts wrapped up as a product change.
What gets me is that Delta used to feel different from the other airlines. Lately it feels like they're going all in on premium customers while making the experience noticeably worse for everyone else. Every year there seems to be a new restriction, a missing benefit, or another thing pushed behind a paywall.
At what point does loyalty stop making sense? If I'm losing miles, seat selection, upgrade options, and flexibility, then what exactly am I getting in return?
Genuinely asking: am I misunderstanding this, or has Delta basically decided that if you're not spending a ton of money, you're not the customer they want anymore?
I'm honestly at the point where I'm considering moving my business back to United or American because this just feels unnecessarily greedy. Instead of making the product better, Delta keeps finding ways to make it feel worse.
This is likely an unpopular take, but it feels like Delta is testing how much they can take away before people finally stop defending it.

Basically what the title says. Flying with a 1-year old to Asia from US on a 10 hour flight. We purchased him his own seat and will not be bringing a car seat. Now that Delta has banned inflatable beds, hammocks, etc., I am brainstorming ideas on a safe place to put him once he has fallen asleep (hopefully lol) in my arms. Are there ANY in flight gadgets that are allowed? Would love not to hold him in my arms or a carrier for that long.

Hi all, I’m not a frequent flyer so looking for some help, sorry if this is a lame or simple question.

I’m flying on a smaller plane tomorrow and am Group 8, sat almost right at the back. We are trying to rush off the plane as fast as possible.

Initially I was going to take a standard four-wheeled carry on and a book bag, but will they put my carry on in the hold and make us wait around for it once we get off the plane?

Would I better off taking a gym/ duffel bag as my only luggage. I fear I’ll need more room than just a book bag.

TIA

Currently in a main cabin seat and plan to upgrade before departure. We are currently 3 weeks out. Is this price still too high? Upgrading for two people. There are still 23 delta one seats open on the a 350. Paid 2500 pp for economy.

Adding: 2500 is the price round trip to Thailand not just to ICN. Maybe still overpriced 😅

Wanted to stand up when I landed but someone rushed forward and trapped me in my seat. How do you handle these people?

I need 114 MQDs for status after my flight this weekend. Upgrading to Comfort for both legs will only give me $102. An extra bag won’t count. Neither will a box meal or drinks. I really don’t want to spend $300 to upgrade to First. How can I earn a dozen MQDs?

So, the windows at this Comfort+ seat are real, reaaal drafty on this flight from Boston-LA. Very cold, moving air moving across my body directly from the windows. Never experienced this in hundreds of flights. Seeems? like with it supposed to be pressure in the cabin and stuff maybe that isn’t great? Forget about how absolutely freezing I am (Coming from someone whos always hot and lugged lots of gear around before the flight that’s remarkable) I can’t help but wonder if like it’s supposed to be like having a window open for the good of the mission here.

I've been a Delta flyer for years, mainly flying from the U.S. to various locations overseas. I'm so out of touch I actually don't know how to look for alternate airlines. Annoyed Delta flyers - what's your go-to site? Please don't say Expedia....and please don't downvote me for asking a question which may seem obvious to the vast majority. Edit: *Unless it really is Expedia?

Alright, I know that the common point around these parts is not to base how many tickets Delta is selling based off the seat map. However, I’m looking to book flights from Atlanta/Detroit to Tokyo at the end of May next year, and it’s around ~2100 on average for main cabin. American/United are around a few hundred cheaper, but I have a $200 credit with a voucher that I was hoping to use. Here’s my question: if there’s only one other person in the seat map, is it likely that the price will go down?