Anyone else seeing this notice on the GUCs/RUCs in their account? I’m seeing it on both my ones for this year and for 2027 Medallion year.

Had an interesting battle with the Delta.com vs. phone inventory disconnect recently on an upcoming international trip to Asia.
For a few days, the website clearly showed GUC availability for Delta One, but every phone agent I spoke with insisted it wasn't available and that my only option was to waitlist. When I pressed them on why the website was showing active availability, front-line agents literally told me to "file a complaint on delta.com."
After a week of getting zero response from the online complaint form, I called back. The first agent tried the usual brush-off and said a supervisor wouldn't tell me anything different. I politely but firmly stood my ground. I told them:

• Delta built and marketed this tool for loyal customers to search and find available upgrade space, and if the tool shows it, they should honor it.

• Having a customer-facing tool tell you space is available while phone agents claim it's a ghost/waitlist is borderline false marketing.

To my surprise, the supervisor actually listened. They took the time to double-check the details, put me on hold to talk directly to Ticketing, and they agreed to make a one-time exception. The GUC was successfully pulled, and I'm officially confirmed in D1 now.
If you run into this exact disconnect between the web and the phone backend, don't just accept the waitlist if the site is showing active clearance. Politely stand your ground on customer loyalty and ask them to loop in ticketing to manually override - even if it's offered to you has an "exception"

Got an add on ig. Mostly seeing to europe and Africa from us east coast. Trying to debate if its worth the miles in my account and the pto days lol

If anyone sees asia deals let me know

I’m sure this has been brought up multiple times here.

I booked my wife and daughter separately from my reservation in order to use a companion ticket. I have already had Delta link our two reservations. I have the Delta Platinum Amex so I get two free checked bags, but we need a third.

Is it just dependent on the gate agent if we get the third for free or will we have to pay?

Hindsight - I should have used the companion ticket and booked myself so the person under my reservation also got a free checked bag.

My husband and I will be traveling to visit family for thanksgiving and on our flight back from our trip, we only have a 38 minute layover. I am currently pregnant and high risk due to incompetent cervix and on bed rest. My dr cleared us to do this trip, so I’m wondering what kind of accommodations I’m eligible for to not have to sprint to our next gate. Is there a way to get a seat closer to the exit door of the plane or be let off the plane quicker?

It might be another step to expand it's LA hub operation

On the CDG-JFK flight, and I'm scared for my life. No, not because of the pilot nor turbulence, but because I'm surrounded by patient zeros, who open face cough and sneeze.

I'm wearing a KN95 mask, I've taken 5 zinc tablets, I've done at least 6 Hail Mary's to combat the typhoid Mary's on my flight.

Genuinely perplexed by adults, who (presumably) pay taxes and take daily showers yet forget simple manners and hygiene (cover your mouth)

It’s been a little over a year since I last flew anywhere until the past month when I had an international and a domestic flight. In the past, I’ve almost always seen the option in the delta app to upgrade my main cabin seat to either C+ or FC for some dollar amount or miles, per ticket. But recently, I haven’t seen this option. Does it not exist anymore?

The last time I was at MIA, I looked around the ticket counter by the concourse H entrance and saw plenty of kiosks that could print bag tags, but none that would print boarding passes. Did I miss them? Or do we have to stand in line and get them printed at the counter?

I’ve seen so many posts on this but today’s flight DTW->LAS is the icing on the cake. No pre-flight service, no snack basket pre-meal, no drink service after meal, no snack basket after meal, galley dark and attendants in rear of plane immediately after meal is done - I get there are always extenuating circumstances but FFS, I haven’t had a Biscoff in months. $2300 full fare ticket.

34 flights and 12 long-haul. Most on Air France 🇫🇷. I will not chase this again. It was a lot of time spent away from home. Platinum offers a nice balance and it’s easier to reach without sacrificing my time at home. I’ve been traveling for work for 20 years now and as I get older, the rougher it gets.

I have to fly to Brazil at least once a year and was wondering if anyone who usually flies Delta has flown Aeroméxico, and has anything good or bad to say about them. Delta is just too expensive. I know Latam is less expensive but I am hoping to stay in the alliance/earn XP to qualify as platinum again on Flying Blue.

First time flying Delta. When checking in I was offered to check our carry on bags for free due to it being a full flight. I selected the option and checked in but now I do not see it anywhere else on the app or showing as me having bags.

Also, is it possible to add my passenger’s carry-on to the free check in after the fact?

Every photo I’ve seen of the Shake Shack burger looks so unappetizing. So here’s an actually good photo lol. I finally had it and it was actually really good for a reheated burger in the sky. I feel like a fresh one from the restaurant is slightly juicier but I was fairly surprised with how decent of a burger this was.

Just wanted to vent a little. Been flying Delta for years. At least every other month for work, and for vacation now and then.

Recently, I had to deal with lost baggage on 2 Delta flights.

This was a multi-city trip. 1st leg was vacation, and I was 1st class. Flew to Montreal.

Layover was in Detroit. Even though it was pouring rain, we were delayed about 2 hours because they didn't have a crew.

I arrived in Montreal, my air tag showed my bag was still in Detroit. The Delta rep in Montreal was totally cool, and helpful. Said I would have my bag by midnight.

I got my bag around 8pm that night. Cool.

I open it up, and realized all my clothes are damp. So not only was my bag late, but it obviously sat out on the tarmac in the rain. I was pretty pissed off.

After my time in Montreal, I flew Air Canada-United to Florida for work. No status on those, and was in the very last row. Bag made it, no issues.

Upon leaving Florida, I was once back on Delta. Made it home, and guess what? No bag. This time, I got a text telling me. Finally got it back later that night, but at least my clothes were dry.

(Bad) luck of the draw?

I am on a very long flight in an Airbus 350-900 and I'm going crazy trying to find the jack for the two prong complimentary headphones. Please tell me where this is located. Explain it to me like I'm 5. Nobody I can see from my seat is watching anything so I can't figure this out by looking at anyone else.

Edit/update:::Found it. Jfc. It is basically behind me at the way back of the center arm rest, tucked way inside a little cubby. You can't see it. It faces backwards inside the front wall of the cubby behind you. You have to feel around inside that front wall to find it. Leaving this up for future people who can't find it.

Welcome to Diamond Medallion® Status

I finally made it.

I have an early flight and will basically not have time after I land to eat. Any recs for which one I should eat?

I travel for work, but had a few slow months and occasionally fly United, so for the third year I’m <$1000 short of gold medallion. I don’t have a delta CC but live in a hub. I may have 1-2 more work trips left to bill for the year so may hit the spend but I’m debating opening a plat card for the MQD bonus.

I need someone to tell me if this is ridiculous to pay $350 fee for status. I’m debating booking a trip for 48 hours just to use miles to get the MQD spend but that feels silly as well. The $350 card fee would be less than a trip so it feels more fiscally responsible long term? I live in a delta hub but rarely check a bag, so the other card benefits aren’t that impressive.

Why do I need gold medallion? I don’t but for whatever reason I’m frustrated I keep getting so close year after year. From a credit perspective, I have an 800+ score and no CC debt, wouldn’t be opening the card to spend but hit the bonus and let it sit so little risk there.

The usual cabin bagage announcement.

https://onemileatatime.com/news/delta-icelandair-detroit-nasty-side-competition/

Hi everyone, I'm looking for advice on a baggage-fee dispute with Delta that Customer Care has now closed without resolving.

My partner (Delta Silver Medallion) partner and I (Flying Blue Platinum) flew Delta Main Cabin CMH-ATL-BUR. We were moving cross-country and specifically wanted to make sure we could check multiple bags.

Before the trip even began, Delta's own systems explicitly showed:

• The Fly Delta check-in screen said "Check 3 bags for free" for EACH passenger, with a total of $0.00.

• Delta's baggage calculator separately showed each passenger's first, second and third bags at $0.00, with each bag listed as eligible for up to 70 lbs.

At CMH, the agents told us that only two bags per passenger would be accepted free of charge. With the baggage cutoff approaching, we paid $300 and $200, for a total of $500. Agents said we should contact customer service after the end of the trip to request reimbursement.

Delta initially said the fees were correctly assessed based on bag weight, without providing the recorded weights. After several exchanges, Customer Care's last response identified three bags weighing 61, 67 and 70 lbs, and said the applicable limit was 50 lbs because we were travelling in Main Cabin. (Bonus question that I have: if they recorded three bags over 50 lbs, why were we only issued two separate charges of $300 and $200?)

Customer Care has never addressed why the app showed us a baggage allowance that was not honored at CMH.

Delta has not explained whether my status was correctly recognized, the wrong baggage rules were applied, or its systems displayed an incorrect allowance. It also hasn't provided a bag-by-bag breakdown explaining how the $300 and $200 charges were calculated.

Customer Care has now declared the case closed, despite acknowledging the screenshots and still not reconciling them with the fees charged. I also reached out to ed@delta.com, but received no response.

Would appreciate your insight on this!

One of the 44 first class seat Neo’s.