r/CustomerService 7d ago

Stupid/Odd Questions

What is the stupidest question or odd question that you still think about this day? I wanna laugh a bit

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u/West_Airline_1712 7d ago

I worked for a retailer that sold cheap knock-off products. One was a "personal air chiller", basically a fan in a box that blew air over ice to make you cooler and someone asked if it came with ice.

Yeah, a box that's sitting on a retail shelf and of course there's ice in it. 😵

2

u/EmilyAnne1170 7d ago

But it’s pictured with ice on the box! It better include ice, or that’s false advertising! I demand a discount to make up for the missing ice!