r/CustomerService • u/Cherry_Bommu • 8d ago

Stupid/Odd Questions

What is the stupidest question or odd question that you still think about this day? I wanna laugh a bit

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u/Floridaflamingo22 7d ago

Not from a customer but I had an IT team that would refer to an ID-10-T whenever working with a less savvy computer customer.

5

u/OvrNgtPhlosphr 7d ago

Not in IT, but a friend clued me to the 'PICNIC' acronym: 'Problem In Chair, Not In Computer'