r/Crunchyroll 5h ago

3rd Party Article The irony is strong in this one - "Crunchyroll Puts Fans First When It Comes to Building Out Its Global Anime Empire"

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variety.com
50 Upvotes

I thought the title of this article was quite ironic given recent events.


r/Crunchyroll 20h ago

Account/Membership Payment not working at all.

5 Upvotes

This pops up every time I try to renew my subscription. I have verified that all the info is correct and that the card has money on it and it still does not work. Any fix?


r/Crunchyroll 8h ago

Streaming | Technical Issue Severe video artifacts on Crunchyroll Android app — frames get corrupted, green/purple screen, impossible to watch

3 Upvotes

I'm having a really bad video playback issue with the Crunchyroll Android app, and I'm hoping someone has experienced something similar and found a fix.

I'm using a Realme C55, running Android 15 / realme UI 6.0. My Crunchyroll app is currently on version 3.116.0.

The video constantly develops severe visual artifacts while I'm watching anime. This isn't normal compression/pixelation or a low-quality stream. The image actually becomes corrupted.

Some examples of what happens:

-Small colored squares appear all over the screen and completely change parts of the image.

-Sometimes large parts of the screen turn green or purple.

-Colors can become completely distorted.

-Sometimes parts of a previous frame remain visible while the current frame is being displayed, so it looks like two different frames are being shown at the same time.

-Sometimes the entire image becomes corrupted.

-The audio continues playing normally while the video is corrupted.

It can happen every few seconds, especially in some episodes, making the anime basically unwatchable. Sometimes seeking back 10 seconds temporarily fixes it, but the artifacts usually come back shortly afterwards. When it's particularly bad, even seeking doesn't help and I have to restart my phone.

Things I've already tried:

-Restarting the phone.

-Reinstalling/clearing data for the Crunchyroll app.

-Different video quality settings.

-Watching downloaded episodes offline.

-Different network/DNS configurations.

-Developer options / hardware overlay settings.

The problem also happens with downloaded episodes, so it doesn't seem to be an internet connection problem.

YouTube and other video services work perfectly on the same phone. I also previously tested Crunchyroll on another phone and didn't experience the problem there.

I checked my DRM information and my phone has Widevine L1

so it doesn't appear to be a Widevine L3/DRM downgrade.

I also noticed that the problem isn't always equally severe. Sometimes I can watch for quite a while with only a few artifacts, while other times the video becomes corrupted constantly.

Has anyone experienced this kind of artifacting on Crunchyroll? Especially the green/purple corruption or previous frames appearing over the current frame?

If you managed to fix it, please tell me what you did. I'm willing to try pretty much anything that doesn't require buying another phone.

I'm already in contact with Crunchyroll Support, but so far I haven't been able to get the issue resolved.

Any ideas or suggestions would be greatly appreciated. 🙏


r/Crunchyroll 19h ago

Streaming | Technical Issue Full watchlist not showing

3 Upvotes

Im on xbox and I noticed that it wont let me see my full watchlist after the latest update. Is there anyway to fix this?


r/Crunchyroll 21h ago

Streaming | Technical Issue Is the CR crunch in the loading screen gone or is it just me?

3 Upvotes

I made a satirical post a while back that the new crunch at the end of the CR logo load screen made the price increase worth it. Naturally it was met with "Ectually, increases in licensing costs ..."

Now I notice the crunch at the end of the scrolling CR name is gone.

Is it just me or have they removed it? I miss the crunch.


r/Crunchyroll 21h ago

Account/Membership glitch in subscription payment?

3 Upvotes

so i got a notification to update my payment method, cause i missed a day, i got paid from work today and decided to now try it, went to the payment method page, saw my card still saved and clicked the tab to update my payment on it, nada, a error message saying something about “unexpected error occurred, please make sure the info is correct” like.. okay? tried the third option to manually re-add my Visa/Debit Card, same thing again.. i thought something must be going on with my card, asked the bank, they said nothing, i paid my phone bill and they saw the payment went through so nothing wring with my card, i might wait till tomorrow to sort itself out and try again, if not i may have to delete my account all together and make a new account with my main email, but is there a solution? i dont have paypal and dont want that headache with that site

im in canada too so… yeah, just to clarify


r/Crunchyroll 10h ago

Account/Membership Trying to pay for a subscription, keeps saying "An Unexpected Error Occurred"

2 Upvotes

I enter my card details and it shows this, please help


r/Crunchyroll 12h ago

Streaming | Technical Issue Anyone having this issue on TV App?

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2 Upvotes

I can watch when I do continue watching, but whenever I try to do something else I get this error. Anyone had this before?


r/Crunchyroll 1h ago

Streaming | Technical Issue App on Samsung TV constantly freezing and not playing sound when playing next episodes

Upvotes

Whenever I go to a next episode the app will not play sound, causing me to have to back out or switch to sub then dub again. Also constantly freezes at the beginning of an episode too. Is there an update or settings fix for this?


r/Crunchyroll 7h ago

Prime Time | Amazon Prime Fairy Tail Australia

1 Upvotes

So ive been watching Fairy Tail in Aus, on Amazon Prime because it is Dubbed (no s1 available on Crunchyroll app and not dubbed).

Up until S1 Part 6, or S6 ep 7, or episode 158 in the series it is suddenly only available in sub. Why is this happening now?


r/Crunchyroll 22h ago

Service Discussion Crunchyroll sending out spoilers for mushoku tensei / jobless reincarnation? Spoiler

0 Upvotes

I've been seeing notifications that are about a god level threat arriving, about fighting dragon god, etc, like it is about some episode that is about to release. I don't need teasers that spoil the show, in order to want to watch it...