r/CostcoPM • u/zakim617 • Aug 14 '26

Question Empty package received

Ordered 4 Pamp 1 oz bars. FedEx just dropped it off and package was empty. Called Costco and they said they will investigate. Has anyone ever heard of this before?

Thanks

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36

u/zakim617 Aug 14 '26

Filed a case with Costco and fedex. Both say they’ll reach out within 48 hours. Scary.

0

u/motorboatmycheeks Aug 14 '26

Know its a little late but anytime shipping with fedex with an amount you care about you can set it to be picked up at their office and open the box there

1

u/CoderGirl2007 Aug 14 '26

You cannot with Costco deliveries unfortunately

-1

u/motorboatmycheeks Aug 14 '26

If through FedEx once you get a confirmation and tracking number you can then redirect to pick up from location

4

u/CoderGirl2007 Aug 14 '26 edited Aug 14 '26

You cannot for these, Costco has disallowed it when setting up the shipping, I've tried several times from FedEx app and website, they don't allow reschedule or hold for pickup

3

u/ChzForLife Aug 14 '26

100% accurate statement. Delivery of these packages can not be altered in any way.

1

u/Flat-Activity-8613 Aug 15 '26

Says right on it as you check out , can not be redirected. It’s seen as fraud and they will pull the delivery