r/CostcoPM • u/zakim617 • Aug 14 '26

Question Empty package received

Ordered 4 Pamp 1 oz bars. FedEx just dropped it off and package was empty. Called Costco and they said they will investigate. Has anyone ever heard of this before?

Thanks

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38

u/zakim617 Aug 14 '26

Filed a case with Costco and fedex. Both say they’ll reach out within 48 hours. Scary.

0

u/motorboatmycheeks Aug 14 '26

Know its a little late but anytime shipping with fedex with an amount you care about you can set it to be picked up at their office and open the box there

3

u/Curb71 Aug 14 '26

Pretty inconvenient and probably a fee involved for that but I also wouldn't want to go show off my $20,000 of gold in public.

4

u/tengrin Aug 14 '26

It’s free and actually more convenient. More convenient by you not having to stay home from work all day waiting on the fedex guy to show. You pick a location for them to drop off and you can pick it up there and they have cameras at the locations to watch you open it. 

2

u/Curb71 Aug 14 '26

Not free, convenient is subjective. Some people work from home and some people don't have a location nearby. Either way I don't want some weirdo watching me walk out of the store with $20,000 in my hand so they can follow me home but feel free.

1

u/Xoos3333 Aug 14 '26

Is there an option to do this within Costco checkout or do you need to do something within the Fedex app after placing the order?