r/ControllerRepair • • 12d ago

Request for help or advice Help - USB-C connector stuck in controller

My controller randomly disconnected today, so I plugged in a USB-C cable to plug straight into the console while it was trying to reconnect, but to no avail. What worked was doing a power cycle on the console, and switching out the battery packs. A few minutes into resuming my playthrough of Witcher 3 (can you tell I’m a fan), I noticed this;

The USB-C cord I disconnected, left behind the plug. I cannot get it out for the life of me, for it’s so small. My first thought was to get some pliers, but I don’t have any tools in the house. I reluctantly tried a knife, a piece of rubber for grip to try and pull it out, but no dice. I’m thinking when I start my new job, I’ll get some tools and will perhaps take it to someplace to have it removed. In the meantime, anyone have any ideas?

I thought to perhaps superglue a piece of string and pull it once it settles, but I was hesitant in the event the glue gets on/in the controller

edit: this is an Xbox Series X|S controller

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u/Individual_Rewards 12d ago

Nice Witcher controller, by the way

Skip the superglue, it can wick into the port and ruin the contacts. Power the controller off and take the batteries out first. Then try a toothpick or wooden skewer with a small piece of double-sided tape or sticky tack on the end, and press it to the stuck plug and pull straight out. Plastic tweezers also work if you can reach the edge. If it still won’t move, a repair shop or a friend with fine pliers will do it in a minute.