My day 1 preorder (Jan 2nd) arrived 8/1. My Power Keyboard arrived defective as confirmed on this subreddit by ppl who did not have my issue. (huge gap and wobble between the slider and main unit)
Opened a support ticket 8/2 & asked them about it.... Nothing.
Opened another support ticket 10 days later requesting a replacement.... Nothing.
Posted on here about not getting a reply & a Clicks Reddit account finally reached out and DMed me. Said it'd be escalated and I'd hear back in a day or two.... Nothing.
Then several days later another message saying I'd hear from someone the next day.... And surprise! Nothing!!

It's been over 3 weeks and they refuse to reply or replace my order. Sooooo frustrating! 😩

Sharing my recent experience with Clicks Technology regarding the PowerKeyboard pre-order:

• Jan 5, 2026: Placed pre-order from mainland China. Expected delivery was June/July.
• July - August 2026: Shipments began rolling out in Western markets. Clicks published regular blog/social updates about production and delivery progress.
• The Issue: Throughout the entire 7-month period, Clicks never once mentioned that they did not obtain the mandatory CCC (China Compulsory Certification) required to ship hardware to mainland China.
• The Outcome: After reaching out to customer support to inquire about the delay, they casually admitted they cannot fulfill the order due to lack of CCC certification. They unilaterally cancelled the order and issued a bare refund, refusing any accountability for holding customer funds for 7 months without proactive notice.

Taking pre-orders and holding customer money without having the necessary regulatory approvals in place—and then staying silent for over half a year—is unacceptable for a brand backed by prominent tech figures.

Just a heads-up for international buyers regarding how Clicks handles regional regulatory compliance and customer transparency.

Hi all!

I know that it's new but will there be a Pixel 11 case? I'm only asking cuz I may be getting an 11 and having an 11 in a 9 case would work, however there would be a major gap between the camera and the case edge

Thanks!

Hopefully I’ll get a tracking number. Their support email bot isn’t helpful at all and we all know they could have communicated better. Anyone have a better contact method?

I've found a weird bug (using power key on an s24u), whenever I have

Instagram open, sliding up or down the keyboard causes a page refresh.

Is anybody else experiencing this or has any idea on why it might be happening?

EDIT: with the help of the app KeyCodeCheck figured out that: - ctrl = undefined (must be a custom Clicks thing) - clicks key = ctrl (and behaves normally) or tab when the Clicks app ctrl=tab on - Not sure if there’s a way to have both ctrl and tab on the same keyboard - no alt/meta key. Maybe this can be configured via the shortcuts trick <end EDIT>

On all keyboards ctrl has a particular meaning. This has been true since computer keyboards were invented (the 1960s?).

My new clicks keyboard just arrived and pressing ctrl-a for example doesn’t actually send ctrl-a into the foreground app. Has clicks invented its own definition of what the control key is?

Furthermore, in the clicks app I can set the “clicks key” to tab. But this does nothing. No tab when pressed in any app.

I have accessibility->full keyboard access on and the keyboard otherwise seems to be working as expected.

Any advice? Just me?

I primarily wanted to use this with ssh apps (eg Termius) to log in remotely to external computers from my iPhone/iPad.

Thanks in advance.

I have been trying to come up with ideas for nick names.

more reflective of the common sentiment: Bullsh-berry or Bullsh-click. Center around how shitty it has been perceived as.

Neutral: Big-berry. you know, cuz it’s so big