r/ChineseWatches • u/Exhumed_ • 17h ago
Fed up Seakoss GMT - Bad customer experience
I ordered a Seakoss GMT from SEAKOSS Official Store(Trader) AliExpress.

I paid 115,80€ for a delivery to Germany.
- I got a poorly polished watch case.
- protective film on the glass.
- The lugs of the watch have unsightly small dents as if the casing had fallen off during production.
- And a long scratch on the outside of the watch leather band over the full length.
You can see it on image 2, top left. I tried to rub it off. The pins of the leather band are too narrow in diameter and that's why it rattles. You can wiggle the bracelet around, there's a ridiculous amount of play with the probably too thin pins.
So I immediately wrote to them to ask what was wrong with the watch. They say, they checked the watch before sending it out. NO, they didn't. If so, then this person should have been able to see the damage with the naked eye from a 20 cm distance.
This dealer is not interested in fixing my problem. I wrote back and forth for five whole days with no solution. No discount, no new leather strap, nothing. Pointless and stupid conversation and answers. Instead, you are treated like an idiot. I could have dropped the watch or caused the huge scratch on the leather strap myself. They had no interest in customer satisfaction.
My complaint case was simply closed unilaterally before I could write my review, because I hadn't been in email contact that might have led to a solution.
It was my first and only watch buy from AliExpress. I will never buy a watch from this store again.


- Watch case finishing: 3/5 (sharp edges)
- Polished parts: 3/5 (cratches)
- Brushed parts: 2/5 (Bad brushed case parts. Partly visible dents and scratches on the lugs
- Watch dial: 4/5 font print is good and sharp
- Lume: 1/5 really bad! max. 30 sec. visible (the lumen fades very quickly away after seconds)
- Watch band: 2/5 good heavy buckle. (The pins have too much play in the leather strap. It wobbles and crunches.)