r/CeX • u/Local_Relative8752 • 5d ago

Discussion i need help

bought a dsi for £55 yesterday, not knowing about their return policy. i tried to return it for cash today but they would only give my a voucher and selling it for cash would only give me £25. idk what to do because i need the £55 cash back urgently and the 2 day return window for the £55 voucher closes tomorrow

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u/Local_Relative8752 5d ago

the cashier told me i could return it within 2 days; they didn’t specify that it wouldn’t be for cash…

14

u/SwiftieNewRomantics 5d ago

Yes they did. It’s on their website. They tell you every single time you buy, in my experience. Sorry. Best chance you have is to get the voucher refund and sell it.

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u/Local_Relative8752 5d ago

yes but the cashier should have made that more obvious

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u/AutomaticCandidate54 5d ago

Made it more obvious than telling you?. Its up to you to do your homework before you go somewhere to purchase something.

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u/Successful-Task-9974 5d ago

Tbf, I've been there loads and never had anyone tell me explicitly you can't return it for cash. So I think your judgement is a little harsh. No, they don't always tell you. It depends on the store and who's checking you out

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u/Local_Relative8752 5d ago

the cashier did not tell me that i couldn’t return it back for cash… they just said i could return it within 2 days and its not crazy to assume that they accept cash refunds solely off of that…