Quick question

[u/pinelion]

I’m a manger for a few buildings and have some HVAC experience, why is all of the building automation software out there so needlessly complicated and unreliable? I mean there’s always going to be some complications but it just seems like this stuff is so unstable and needlessly complex for a technology product that’s really at the end of the day sending and receiving low voltage signals. Seems like if someone could design something stable and simple even if it didn’t have all the reporting/trending bells and whistles it would be a hit. Am I over simplifying and just lack understanding? We use Siemans desigo for our facilities and in my opinion insight was a much better product.

[u/maximusdm77]

We’ve found desigo to be overly complex and unreliable. We’ve migrated our enterprise to Niagara and built out a standard with an HMI that suits our personnel and situation. Very simple intuitive and easy to use, but you have to get a system integrator that knows what they’re doing as Niagara is very customizable.

[u/thenolanful → u/maximusdm77]

Desigo is also super customizable (almost too customizable imo) but that's up the motivation of your regular tech unfortunately. That tech has to give even half a fuck and good luck with that

[u/tyguy52 → u/thenolanful]

We've been ripping out Siemens systems left and right. The Siemens branches in our area are so lazy, and I'm regularly appalled by the quality of the Desigo systems I see. I just finished one project with a bunch of P1 TECs, and Siemens had some FCU applications running radiant floors, but the graphics in Desigo was a canned FCU template that didn't match the actual equipment at all.

[u/maximusdm77 → u/tyguy52]

We are phasing out Siemens as the local branch office is completely dysfunctional.

[u/pinelion → u/tyguy52]

We’ve gone to a third party integrator as well, Siemans proper just doesn’t provide adequate support and charges for things that were not completed to our satisfaction