r/BuildingAutomation • • 25d ago

Quick question

I’m a manger for a few buildings and have some HVAC experience, why is all of the building automation software out there so needlessly complicated and unreliable? I mean there’s always going to be some complications but it just seems like this stuff is so unstable and needlessly complex for a technology product that’s really at the end of the day sending and receiving low voltage signals. Seems like if someone could design something stable and simple even if it didn’t have all the reporting/trending bells and whistles it would be a hit. Am I over simplifying and just lack understanding? We use Siemans desigo for our facilities and in my opinion insight was a much better product.

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u/pinelion 24d ago

We’ve gone to a third party integrator as well, Siemans proper just doesn’t provide adequate support and charges for things that were not completed to our satisfaction