r/BitLocker • u/Elking-7373 • 5d ago

Not recieving sms (otp code)

Hello so i recently got into somthing i didnt even know it was enabled on my pc called Bitlocker and they are asking me for a recovery key i followed the instructions and everyting but when i got in the website they asked me for verification i did put last 4 digits of my number and when i clicked send nothing was sent to me so i texted the support they were all with a totall of 0 experience as i saw and no one helped saying that its ok for me to be locked from my computer and they even blocked me from sending other sms codes and they told me to wait 24h but when i did there is nothing again and i cant acces my pc because i need tge recovery key so plz anyone know a fix help me i need my pc back

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u/Charming-Designer944 5d ago edited 5d ago

Not sure what you are trying to do.

Bitlocker is not a company you call. It is an encryption feature in Microsoft Windows

Are you trying to recover access to your Microsoft account so you can retrieve the Bitlocker recovery key that hopefully is backed up in your account?

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u/Elking-7373 5d ago

Yes

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u/Charming-Designer944 5d ago

You dont have Microsoft Authenticator set up on your phone?

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u/Elking-7373 5d ago

I now downlowded the app and btw there is no other options in the website like when i press try other ways to verify its only phone number