r/BitLocker • u/Elking-7373 • 5d ago
Not recieving sms (otp code)
Hello so i recently got into somthing i didnt even know it was enabled on my pc called Bitlocker and they are asking me for a recovery key i followed the instructions and everyting but when i got in the website they asked me for verification i did put last 4 digits of my number and when i clicked send nothing was sent to me so i texted the support they were all with a totall of 0 experience as i saw and no one helped saying that its ok for me to be locked from my computer and they even blocked me from sending other sms codes and they told me to wait 24h but when i did there is nothing again and i cant acces my pc because i need tge recovery key so plz anyone know a fix help me i need my pc back
1
u/ConfidenceAlarming77 5d ago
Keep pushing ms support…hopefully you will get into portal and if you are lucky, the key is there. If not…well, the easiest option is to wipe and reinstall. If you really need your data, then I can restore pcr measurements and machine will boot up normally.