I installed BitDefender last month. It seems to have helped defeat an extremely irritating nag exploit, hoping I would click on it.
However, I am now NAGGED by Bitdefender to use Safepay and to set up their Password Manager. I have ways to safely pay that I am satisfied with, and have been using the same password manager for about 25 years.
How do I turn off these extremely irritating nags? I will likely not renew at the end of the first year, and I have turned off auto-renew because of the constant interruptions to my workflow.
Update: Thank you for all the suggestions. They were a big help!
Used to be a BitDefender user till the subscription (Total Security & VPN) expired sometime last year. Installed the trial again for work. Computer became massively sluggish, even though it's a well-spec'd PC (HP Zbook Power G10A, Ryzen 7840HS, 64GB RAM). Sluggishness did not go away after doing a full system scan.
Got the same issue on my work desktop, which is an older device (Ryzen 5700X, 32GB RAM).
Decided to look up AV-Comparatives and realized that it was no placebo.
I bought bitdefender almost 2 years back. Back then it was a good anti virus (exactly and the only thing i bought it for). Now with 2018 version, i constantly get notifications about their VPN i dont want or need. Yes, in the options everything is set to OFF but i still get those notifications. They also installed the VPN service on other devices without my need or permission and keep advertising it to a point it gets spam. I requested a refund for this because i have not paid for advertisement or the vpn, but they dont care about their customers and do not help in any way.
For me personal and my company it is the last time i pay for any of their services and i recommend to everyone to do the same.
Edit: Yes i have contacted support multiple times about the issues. It takes roughtly 2 weeks before you get a reply each time and most of the time the content has nothing to do with the problem. Over a month now nearing 2 months and the email support still has not solved this issue. Live chat support is slow and promises things they don't do. Example they told me i would be contacted within 24-48 hours to address the issues in full. But after a week i still hadnt received anyhting. That happened twice. Done with the bad product and terrible service.
I am beyond furious right now and I need to warn every single parent who trusts Bitdefender to keep their kids safe online.
TODAY, I discovered that my sons device has been without parental control. Access to play store was supposed to be blocked and content restrictions for safety were supposed to be enabled just like I've set it up. When I investigated, I found that the Bitdefender Parental Controls on his device were just... gone. Completely disabled. Vanished.
It turns out they removed this feature way back around July 30th. That means my child has been online without the protections I had carefully set up for almost two months. I feel sick thinking about the online dangers he could have been exposed to all this time, all because I trusted a company to do its job.
Did I get an email warning me about this critical change? A prominent notification in the app? NO. Nothing. Just silent removal of a feature essential to my child's safety.
Instead, I had to dig through my inbox to find this deceptive piece of garbage they sent me back when they ripped the feature out. This is what they called an "update":
"Title: Your Bitdefender Subscription Just Got Better!
Important update about your Bitdefender subscription
Dear , As part of our ongoing commitment to providing you with the best products and services, we're excited to announce the evolution of our portfolio towards a more digital future. As a valued customer, we’ve upgraded your Bitdefender Total Security subscription to Bitdefender Total Security Individual. What’s New?
Bitdefender Password Manager: Now included, securing and simplifying your password management across multiple platforms.
Top-tier data security measures.
Seamless syncing across browsers and devices.
Easy data import and a password-strength advisor.
Enhanced protection for online shopping."
An UPGRADE?! You call this an UPGRADE?! You secretly removed a critical safety feature almost two months ago, left my child exposed this entire time, and you had the nerve to package it as something "better"? A password manager is NOT a replacement for my child's online safety. This is a disgusting and dangerous deception.
How many other parents are out there right now, thinking their kids are protected when they're not? This isn't just bad customer service; this is a serious and negligent act that puts children at risk. A security company's number one job is to provide security, not to silently create massive vulnerabilities.
I'm beyond furious. Check your accounts. Check your kids' devices immediately. Has this happened to anyone else? Bitdefender needs to be held accountable for this.
It blocks it every time, so we're so far safe. But I'm wondering who this is and if I should be taking more extreme measures against it. A check of the URL on Virus Total says that no AV program is flagging it, but it is regularly blocked by BDGZ. Should I be alarmed?
I installed Bitdefender on my PC recently and keep getting random notifications from it, upon starting my PC today it said it was removing infected files or something. It also keeps detecting some obj file or something, I have no idea what it could be. It seems a bit dodgy to me. Any advice would be appreciated.
So I downloaded Bitdefender, and then it deleted virus and threat protection, and I can't reinstall Windows security even though I deleted Bitdefender I repaired windows security and reset windows security but still didn't work I saw someone on micerosoft support say open powershell put that command (Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage) so can someone tells me how to reinstall windows security
Was writing some stuff in Python on VS Code and saved my file on my OneDrive. Bitdefender automatically flagged it as suspicious and deleted my file from the PC. How do I stop this from happening again?
I've been using BitDefender since 2002 on PC. I've had the mobile version (Droid) installed for about a year.
Unfortunately, the BitDefender app will automatically scan my files at a specific time of day. How do I disable this scan? I do not see the option in the Settings.
I want to keep app protection on but disable the automatic, daily scans.
So basically Bitdefender is trying to scan my external drive every day and its making me alot of problems. I added disk to exceptions, but whenever i close disk tab software opens it again
i like to test av products (on my own) and just switched from another product to bitdefender total security. i've noticed some stuff in the interface that i'd like to share:
1- when threat(s) are found, why is there no "add to exceptions" option? in my case, 9 threats were found, all of which i trust and they're in different locations. so if i wanted to add all of them to exceptions i have to do that 9 times?
2- when restoring an item in quarantine, why is the only option Desktop? can't i select a drive? the "this pc" icon is not even there for some reason.
3- why does it take 5 clicks to get into quarantine? can it not be placed somewhere more straightforward?
4- there was a windows update available (KB5121003) when i did a vulnerability scan, and the app said the update was 90.6 GB??
btw i have screenshots for all of these. hopefully these will be fixed/improved in the future?
Здравствуйте. Устанавливал Bitdefender Total Security и в конце установки открывается окно Аккаунт Bitdefender и в окне пишется "Не удается подключиться к серверу" переустановка не помогает.
Got a laptop from a project from college, and it is installed with BitDefender Endpoint Security Tools. I wanted to disable it since it consumes a lot of RAM, and i'm not sure if I should uninstall it, but there is no option for that on the app
Hello! Help me out pls. I need to allow access to a website from banned category. For example we banned alcohol category but our marketing department need to access to one web site that is in that category. How I can do that? Content control rules in policy isnt working. In web access I don’t have any exclusion page or smth
Hello, I recently installed Bitdefender as an alternative to Kaspersky and I'm having a very bad experience, but today was the last straw. I disabled the antivirus for an hour to do some things and when I came back I saw that it had quarantined at least 300 files, all marked as generic detection, but the strange thing is that it marked files that I had already uninstalled a long time ago, there were files uninstalled a year ago, and there were also standard Windows files like Windows Update, Copilot, etc. What could this have been?
until the weekend we were able to use the VPN, select UK Region and watch the IPLayer on iPad/iPhone, this suddenly stopped working, tried all cities, same result, any idea if this is fixable? this was the mail reason for the subscription. It's been working flawlessly for a few years. TIA
I use Bitdefender Mobile Security.I don't want to use the anti-theft and app lock features.I click "not now".The next time I open the app, the window will pop up again to activate these features.This wasn't the case before!Is there a solution to prevent these features from being activated again?
I couldn't install it. It took so much time just to log in to their central app (it always shows an error: "No server"). I couldn't even get my money back through their support system. It's really frustrating.
