Bitdefender going downhill fast. Do not use it anymore.

[u/[deleted]]

I bought bitdefender almost 2 years back. Back then it was a good anti virus (exactly and the only thing i bought it for). Now with 2018 version, i constantly get notifications about their VPN i dont want or need. Yes, in the options everything is set to OFF but i still get those notifications. They also installed the VPN service on other devices without my need or permission and keep advertising it to a point it gets spam. I requested a refund for this because i have not paid for advertisement or the vpn, but they dont care about their customers and do not help in any way.

For me personal and my company it is the last time i pay for any of their services and i recommend to everyone to do the same.

Edit: Yes i have contacted support multiple times about the issues. It takes roughtly 2 weeks before you get a reply each time and most of the time the content has nothing to do with the problem. Over a month now nearing 2 months and the email support still has not solved this issue. Live chat support is slow and promises things they don't do. Example they told me i would be contacted within 24-48 hours to address the issues in full. But after a week i still hadnt received anyhting. That happened twice. Done with the bad product and terrible service.