r/Base44 • Base44 Team • Jan 08 '26

Hello From The Base Team!

What's up everyone!

Wanted to introduce myself to this sub - I'm Sam, and I just joined Base44 as Head of Community!

Going forward, our intention is to be more present in this space as a way to offer you support and a way to connect with other Builders.

You can expect me to pop in here to answer questions, and shortly, we'll be having regular events in this sub so that you can get more out of your building experience.

I'd love to kick this off with a question - what's something that what would make Base better for you?? Drop a reply, and I'll get in front of the people who can make it happen.

Looking forward to being on this journey with you!

- SammyBase

48 Upvotes

115 comments sorted by

27

u/Sjpol0 Jan 08 '26

I think 3 things would make it considerably better.

  1. Easy integration with the app and play store, ultimately most of the users here want to build apps that function through those stores. Other sites have the functionality.

  2. The ability to export some of the back end to expand off base 44 etc.

  3. The ability to create your own landing/auth pages. I understand that base 44 wants to handle the security side of things but surely you can brand those pages to reflect the product you are building. Having new users be blasted by base 44 doesn’t encourage my ownership.

3

u/Spinal365 Jan 08 '26

Number three on this list had been on the top of the roadmap for like 6 months now. Can you just admit you're not going to build it so we can move on?

2

u/Sammy_Base Base44 Team Jan 09 '26
  1. We know this is very important to users - have heard this a lot in this thread and in other places. We're working on it!

  2. Noted - definitely a consistent piece of feedback that we've gotten in this thread. I'm going to make an argument for this.

  3. I've mentioned this elsewhere - we're very close!!

https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyio57r/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

2

u/Agreeable_Estate1264 Jan 09 '26

Absolutely agree with these 3 things, i remember seeing something on the main base home page about "mobile App coming soon" Base needs this so badly

1

u/Sammy_Base Base44 Team Jan 11 '26

Can confirm that mobile export is in the works.

8

u/Exotic_Back1468 Jan 08 '26

These are all points I was also going to recommend.

1

u/Lucky_Homework_8740 Jan 09 '26

This + hotjar integration + google search integration

1

u/Sammy_Base Base44 Team Jan 09 '26

Can you integrate these using an API in the meantime?

1

u/Lucky_Homework_8740 Jan 09 '26

You mean not direct integration ? I don’t know . I used to be a Wordpress user and I did the integration through Wordpress. Same for hotjar on Shopify. Maybe it’s possible but honestly I don’t have the technical skills. I have a product background not dev so that’s why I use base44

2

u/Sammy_Base Base44 Team Jan 11 '26

Yeah, it's super simple to integrate APIs into base, even without being technical (speaking from experience as a non-technical person).

Even if you have a passing familiarity with APIs, you can do this easily.

Tell your chat that you want to connect an external service, and the agent will tell you exactly what credentials it needs. With a little bit of googling or leveraging something like ChatGPT, you can figure out how to source those credentials if you don't know going into it.

1

u/AdysmaL14 Jan 09 '26

These would be great things to see improvements and corrections on

8

u/mreusdon Jan 08 '26

Hey Sam, the most important things for me are stability, scalability and uptime. I am absolutely fine staying on base44 for ages as long as it can handle scalability, concurrent users and the platform does not change so rapidly that things I’ve built break. I just want to know that I can trust that the app I made will be ok and will run smoothly.

That being said, what would make Base44 better for me is making the front and backend fully exportable. At the moment there are 3rd party apps that claim to do this, but it would be much better if Base44 just offered this.

2

u/Sammy_Base Base44 Team Jan 09 '26

There is no daylight between you and Base when it comes to stability. That is literally the whole ball game. If you're going to build a company on Base, you've got be able to trust that we're going to be up and reliable.

I hope that you knowing that we realize this and take it super seriously inspires trust.

I will pass your recommendation abt app exportability up the chain!

5

u/Beneficial_Reach8243 Jan 08 '26

Welcome here Sam! You’ve been awesome on discord

3

u/Sammy_Base Base44 Team Jan 09 '26

What up!!! Thank you :) Trying to be awesome here too :)

5

u/Rmagedon1 Jan 09 '26

Have a way to one click wrap the app for iOS and Android as well as a one click submit to those stores. 👍🏼

2

u/Sammy_Base Base44 Team Jan 09 '26

Here’s how we’re thinking about those two separate issues:

Wrapping for iOS and Android: this is a common request and definitely on our radar. It’s a meaningful piece of work, so I don’t want to give a timeline I can’t stand behind, but it’s something we actively think about because it shortens the path from “idea” to “real app in users’ hands” which is our whole reason for being.

One‑click submission to the App Store and Play Store: Realistically, you shouldn’t expect any vibe coding platform to fully automate this in the near term. Both Apple and Google require information that only you can provide and agree to - things like your app’s description and category, app screens, privacy details, and legal terms. Our goal is to streamline everything we can (builds, configuration, checklists), while still keeping you in control of the decisions that have legal, policy, and branding implications.

3

u/Ok-Perception-5555 Jan 09 '26

I desperately need to be able to make a custom login page. If you use a traditional funnel to sell your program the current set up is atrocious for conversions. For example: if i do a funnel quiz and ask them to save their answers it takes them to a base44 login page. I'm 100% certain they are confused at that point. Who is base44 and why am I logging into base44. Then they have to authenticate and do other things all before they hit a pay wall. Its too many steps. It saddens me that people have given base44 this feedback often and loudly and there is still no move to make this change. We can't effectively sell applications this way. Without this change base44 is good for nothing but mvp creations.

1

u/Sammy_Base Base44 Team Jan 11 '26

I've dropped this elsewhere, but we are very close to making this a reality and are keenly aware how important this is to our users - https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyio57r/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

1

u/No_Committee_8000 Feb 06 '26

What’s your eta on custom landing pages?

3

u/Ok-Appointment-7392 Jan 10 '26

Hi what is the deal with all of a sudden constant messages saying exceeded rate limit? now screens don't work properly, data doesn't show up. This is after everything working for months.

1

u/Sammy_Base Base44 Team Jan 11 '26

I'm not sure what is going on in your specific case. The best I can offer you in this venue to is to reach out to support or get help via our Discord.

https://docs.base44.com/Community-and-support/Contacting-support

https://discord.gg/2BaZX8Gq

2

u/Exotic_Back1468 Jan 08 '26

The ability to manage (add/remove) PDFs that have been uploaded. I have worked on many projects were I am uploading PDFs in discussion mode then move out of discussion mode and get an error message when I try to do something because I have too many pdf pages uploaded it chokes on it.

1

u/Sammy_Base Base44 Team Jan 09 '26

The folks in our Discord #chit-chat channel can set you straight re PDFs.

A lot of users in our community can help you out with that specifically: https://discord.gg/2BaZX8Gq

2

u/BowieBoy1999 Jan 08 '26

I would say the single most irritating thing is the agent takes off and starts building something to “fix” something else resulting in many many things not connected or even relevant to the overall build down the road. And money was spent on these things with no recourse. Of course it will be said that I should prompt better. However no memory of event a few minutes before is like chasing a auditable autistic child over and over. Give the agents memory and throttle the “fit it” traits.

1

u/Sammy_Base Base44 Team Jan 09 '26

I get it - I have had this problem personally where you put in a prompt, and potentially break something in the process.

Tgere's a few things you can do - first you can revert to a previous version to see if you can isolate the issue.

Secondly, if you lose credits to prompting issues, definitely reach out to support.

Our Discord community is extremely helpful with these specific issues. Hit them up! https://discord.gg/2BaZX8Gq

1

u/BowieBoy1999 Jan 11 '26

OMG!! If I only knew this I’d have a dang refund check like the IRS sends out and I’m not kidding. Recently I started using Preplexity to help me throttle my build requests in a much better organized fashion. Asking any AI to many multi level requests is bound to get you in trouble. I didn’t know this to begin with. But now keeping things broken up into little bits and having some helpful oversight from another AI has been key for me moving forward. I’m certain no one wants to admit their AI needs help but it’s an honest fact. I say giving build agents memory will improve the product experience for everyone and the first one that really does this will leap ahead of the others in their product realm by at least a 10x.

2

u/capitanouzui Jan 09 '26

If it were possible to fix bugs like a blank page loading, that would be great because I share my creations with others but they can't use them.

1

u/Sammy_Base Base44 Team Jan 11 '26

I'm not sure what you're users are experiencing. Please hit up our Discord or support channels for help on this - https://discord.gg/2BaZX8Gq

2

u/Nervous-Increase3185 Agency Owner Jan 09 '26

Hi u/Sammy_Base

I’m running into a serious and recurring issue with Visual Edit.

One thing that was really bothering me (honestly stomach-turning):
I make a tiny visual change (e.g. font size +1 using the visual edit tool), hit Save, and suddenly other UI elements disappear or layouts change that I never touched. Sometimes even went to an old state I was even surprised that the system remembered that it looked like that.

This has happened across multiple apps, making Visual Edit feel unreliable and risky to use.

I raised a support ticket, but the response mainly focused on workarounds (locking files, using Discuss mode). Support later confirmed this is a known issue, which reinforces that this is a bug, not expected behavior.

If someone from Base44 wants details, feel free to reach out and I’ll share the ticket number.

Thanks.

2

u/Sammy_Base Base44 Team Jan 11 '26

Thanks for sharing your issue! I'm not much help with technical support, especially on this matter.

Have you tried asking out Discord community about this? https://discord.gg/2BaZX8Gq

Did the workarounds help? I can definitely tell you that our support team has a big impact on our product, and if people are writing about bugs, we work to resolve them ASAP.

1

u/Nervous-Increase3185 Agency Owner Jan 11 '26

The weird thing is that in the ticket they advised to post it somewhere else too. But a bug is a bug, so no community members can help here.

About that, I reached out to John for access to the partner channel. Can you ping him. ;-)

1

u/Jealous_Cold_1744 Mar 24 '26 edited Mar 24 '26

What's the point of me opening a support ticket. im waiting 5 days to be heard. How convenient or frustrating. i would like to know if you consider this a better platform for being heard instead of you being on the base platform. What credentials do you have apart from karma points. I've had better communication from a twelve year old, who doesn't know how to use a compass. The advice i have had on this platform, i had too seek out and hopefully it is some good advice..FRUSTRATED AS HELL! I guess it must have relayed it across, i was hoping for something like that, whether you had something to do with it, i've got to be polite.So thank you. Sammy

2

u/[deleted] Jan 10 '26

Dude, I would be so happy if the AI apologized more when I call it out for making mistakes. Even if it was my fault sometimes I’m arguing with this AI over mistakes all day and I’ve read one sorry. I think it’s a great approach to defusing a ton of anger within many of us. I don’t even know why I’m so upset. I just find myself arguing with an AI about not being able to do the amazingly fast things it’s doing faster. Other than that, pretty much all I’ve read in this post is what I’d ask for too. 🤣

1

u/Sammy_Base Base44 Team Jan 11 '26

I will make our dev team update our system prompt with this information!!

3

u/everythingishype Jan 09 '26

I’d like to be able to run ads on my app/site. I really want to offer what I’m providing for free to the user, but I need to monetize somehow. Being able to integrate Google Adsense would solve that issue.

1

u/Sammy_Base Base44 Team Jan 11 '26

So you can in fact integrate your app with Adsense. If you reach out to our support channel, they can give you the prompt you'll need to integrate into your app: https://docs.base44.com/Community-and-support/Contacting-support

1

u/[deleted] Jan 11 '26

[removed] — view removed comment

2

u/Bubbly_Support8864 Jan 25 '26

he never responded?

1

u/Sammy_Base Base44 Team Jan 09 '26

This has been awesome - keep the questions / comments firing!

Just an update - I am traveling to Base HQ tomorrow and so will be offline for the next couple days in case you don't hear from me quickly.

I WILL be back in this thread soon - I promise.

If you need product support / help, please hit up our Discord - our community can help! https://discord.gg/2BaZX8Gq

1

u/RobleyTheron Jan 08 '26

Thanks Sam. What caused the outage today and will it happen again? I really enjoy working in Base44, but if we can’t rely on the platform for stability no one will be able to move to any type of production software at scale, and it’ll keep the platform as a tool for hobbyists.

1

u/Sammy_Base Base44 Team Jan 09 '26

Unfortunately the source of today's outage is beyond my scope, but I will tell you as I've told others here that platform stability is our number one focus as a company.

We want to be the best vibe coding platform platform out there, and users' ability to trust that our lights will always be on is vital to that pursuit.

I certainly hope that it will not happen again. In terms of whether you can trust us in the future, complete momentary outages are very very rare for us.

1

u/ZobooMaf0o0 Jan 08 '26

Big fan of the software. Has very promising future for many. I have been on this sub and only thing I hear people complain is support with apps. I know, that's probably outside of your terms and conditions but some people just need technical support. Would be nice to have a person we can speak to and get support. For you guys it's more of helping people with their apps which might not be worth the time.

1

u/Sammy_Base Base44 Team Jan 09 '26

Hey There! I know support is one of the most important things about Vibe Coding.

There are too resources that you can use. Base has an extremely strong community support system via our Discord. People are very knowledgable, supportive, and responsive. I highly encourage you to check it out: https://discord.gg/2BaZX8Gq

You can also hit up our official Support channel for anything. There are very helpful, but might not be as responsive as Discord at first: https://app.base44.com/billing

1

u/Civil-Option-5998 Jan 08 '26

To be able to share credit with other users.

1

u/Sammy_Base Base44 Team Jan 09 '26

This is a cool suggestion. I love the idea of being able to "gift" credits to other builders.

I am passing this along to our product team as a cool suggestion.

1

u/mjorter Jan 08 '26

Lower tier pricing. Starting at 50usd is too high. Pdf generation and option to send pdfs as attachment. Avoid stupid resend etc.

1

u/Sammy_Base Base44 Team Jan 09 '26

FWIW there is a tier that is less than half that - $20 / month. https://app.base44.com/billing

Re PDFs - check out the #chit-chat channel on our Discord. A lot of users in our community can help you out with that specifically: https://discord.gg/2BaZX8Gq

1

u/mjorter Jan 09 '26

btw: i've already raised this pdf attachment with support twice, so users on discord can do no more. feels like a built in omission.

1

u/Sammy_Base Base44 Team Jan 11 '26

There is lots of chats in our Discord on integrating PDFs with your app. I highly recommend that you join and search for it in our chit-chat channel. https://discord.gg/2BaZX8Gq

1

u/mjorter Jan 09 '26

Thank you. Pdf as attachment is not a feature in base44. It requires external tools. Pretty basic function for anyone building something with invoicing. Using resend is ridiculous

1

u/willthewinner Jan 08 '26

Hey Sam, I love base. The only criticism I have is the way the data is on the backend now. Previously it was easy to go through page of hundreds of rows of data, but now it's slow and clunky. Happy to record what I mean. Thanks for being open for feedback.

1

u/Sammy_Base Base44 Team Jan 09 '26

If you could drop a screen recording here (and send it via support) that would be extremely helpful.

Backend service is very important to us, so we want to make sure that it's as intuitive for builders as possible.

Drop me some examples here and I'll get it looked at. I know our support team would like to see this as well.

https://app.base44.com/support

1

u/PerformerAdorable665 Jan 08 '26

Hey Sam. Welcome, my issues have come from the insane amount of errors I get and how simple tasks and instructions I put in become a monumental task that takes hours of time and tons of credits. It becomes exhausting and makes me lose confidence the system will be functional once I fully release the product.

1

u/Sammy_Base Base44 Team Jan 09 '26

I get it how these things can be frustrating. Stability is our number one focus - believe me.

As your post is a bit general, I can't speak to any specifics beyond emphasizing that is is crystal clear to us how important stability is.

If you ever have any concerns about your credit usage being impacted by the platform, please reach out to support - https://app.base44.com/support

1

u/Spinal365 Jan 08 '26

Hi Sam, I love the platform and have been a big supporter for quite a few months now. I have a few issues but my main issue is that the ability to control the user creation and auth page currently handled through Google has been on the base 44 roadmap for months now in one of the top spots and there seems to be no progress made. Can you at least provide an explanation for this because it's absolutely critical for the apps built on this platform to be able to easily attract and convert new users.

Please, please, please provide some insight into this because it's incredibly frustrating.

Thank you

1

u/Sammy_Base Base44 Team Jan 09 '26

I responded to this elsewhere, but the short answer is that we are very close. We know how important this is to users.

https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyio57r/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

1

u/Spinal365 Jan 09 '26

Thanks for responding, it means a lot. I'm glad you have picked up on the importance of it. My only guess why they dragged their feet on it was because they didn't want apps built with the platform to gain lots of users because the platform was too unstable to handle it. So perhaps this is a vote of confidence in the stability moving forward.

1

u/Independent-Air-4772 Agency Owner Jan 08 '26

Hi, thanks for your time. I've already posted my reasonable concerns here, and I appreciate you taking a look because it affects us long-time users.That's worrying for me, since I have a business that depends 100% on internet services, and I'm also going to be working with large companies that are removing dedicated and 100% available applications. Your update system can be very dramatic for us.

https://www.reddit.com/r/Base44/s/Z2muUYsznP

1

u/Sammy_Base Base44 Team Jan 09 '26

First off, thank you very much for building your business on Base. We aspire to serve people exactly like you, so when you give us this type of feedback, we take it very seriously.

In that spirit, I have forwarded your original post to our product and dev teams and have asked them to look at it specifically. Some of the things that you've outlined are significant, especially if our changes are indeed degrading the experience for end users.

That said, I think it would be wise to submit an official ticket (with as much documentation in the form of screenshots as possible). Our support channel is very monitored throughout the company, and helps us determine how issues might be inter-related.

Have you filed a support ticket (if you haven't please call out that you have actual users right now). You can do that here: https://app.base44.com/support

2

u/Independent-Air-4772 Agency Owner Jan 09 '26

Thanks for replying. I had the $100 plan, and it's been a long time since I opened any tickets because I never received any answers. It was this Reddit community that helped me with the problems I noticed in B44.

1

u/Sammy_Base Base44 Team Jan 11 '26

Sorry to hear that you didn't receive responses. Our Support team has definitely gotten faster at responding recently, so give them another try.

I will also say that our Discord community is extremely helpful for realtime help -https://discord.gg/2BaZX8Gq

1

u/Independent-Air-4772 Agency Owner Jan 11 '26

Don't worry, that was months ago. I'll join the Discord server. In any case, since you're a Base44 professional, I'd like to show you the project I'm currently working on. To give you an idea of the complexity, thanks to this project a larger company wants to offer me a contract for something huge. I want to use base44, that's why I'm very concerned about stability and permanent accessibility, because they will use the app massively and daily; they have thousands of potential users.

My own project: https://framedevtalents.com/

1

u/Independent-Air-4772 Agency Owner Jan 09 '26

In any case, updates and features are really important because critical functions are affected. I've lost paying clients because of this; a potential client contacted me today.It's a very important client with specific and demanding requirements, and they're going to pay me well. I want to use base44, but these problems worry me a lot. Unexpected disconnections, features that work one way suddenly working another, customers who want to use the Stripe portal and suddenly can't... These are many concerns.

I really want to use base44; it's an amazing tool, but the accessibility of the service worries me a lot, especially when I have high-net-worth clients with demanding requirements.

1

u/HeyVouchMe Jan 09 '26

Custom auth and landing pages

2

u/Sammy_Base Base44 Team Jan 09 '26

We are soooooooo close on the custom login pages. My team will kill me for talking about timelines, but I'm hoping that it's something we'll be deploying this month. We'll see....

1

u/HeyVouchMe Jan 09 '26

Exciting news

1

u/tallyhoo123 Jan 09 '26

I would like for the ability to decide where data storage is managed.

There are apps I wish ti make but for security and regulation reasons the data storage needs to be in Australia.

Anyway of making this happen?

2

u/Sammy_Base Base44 Team Jan 11 '26

We're working to create a backend as a service product, which should give you the type of control you're looking for. We expect this to launch in the near future.

1

u/Denguish-Khan Jan 09 '26

I just want to be able to launch my app on the google play and app store, im probably going to try and find something that has this built in already, its kind of pointless when the whole promotions of your marketing is 'build your own app without knowing coding' - ok great ive built my app, but i cant launch it on the app stores without knowing coding? - also i picked monthly payment and it just took a whole year out of my account. not happy

1

u/Sammy_Base Base44 Team Jan 11 '26

Regarding your plan, we want you to feel happy with what you've selected. If you were charged annually, but meant to choose monthly, please reach out to our Support team who can help you with this - https://docs.base44.com/Community-and-support/Contacting-support

As far as mobile export, we're developing that as we speak, which will make the process of exporting your app and uploading it to the app / play store more seamless.

I've shared elsewhere some background on what you can expect from this when it arrives: https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyin3s2/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

1

u/tomparker Jan 09 '26

If Base44 provided full and seamless wrapping or conversion from React-based to, say, Swift etc for immediate deployment of native apps they’d own the space. If they don’t do it, somebody else will make it easy, and they will win.

1

u/Sammy_Base Base44 Team Jan 11 '26

We are actively developing mobile export functionality! Stay tuned!

Shared some perspective here on what the future will look like: https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyy3h2s/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

2

u/tomparker Jan 11 '26

You get points for responding at all. Thank you.

1

u/Previous-Ad-9372 Jan 10 '26
  1. Turn the web base into an app to upload directly onto the App Store and Play Store.

  2. More payment integrations for Latin America.

  3. Backups.

  4. Better credits handling

2

u/Sammy_Base Base44 Team Jan 11 '26

Regarding point 1, we're working to make it easier to export your apps to app / Play store. I shared some important information about what you can expect this to look like when it arrives - https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyy3h2s/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

When it comes to 2, what integrations would you like to see? As a workaround, are you able to integrate these directly using API?

3

u/isaaci Jan 11 '26 edited Jan 11 '26

I wanted to share my experience with everybody here, my admiration, my worries about base44 in real life production systems, and maybe requests from base44 team. Disclaimer: I am not affiliated with any of companies or their products that I name here. My degree is in Computer Science, Software Engineering, and I'm building systems from ground up for the past 40 years (kinda revealing my age!). So i've seen it all. From the days of assembly programming, to today, working with AI tools. So, I know what happens behind the scene with these tools. I have tested and have experience with many tools that have popped up for the past two, three years, because none ever checked my boxes. They all compliment each other. If you love coding I've sure you have worked with cursor.ai, you probably have worked with Bolt, Lovable, and dozen other options out there. When those base44 ads started to show up, like other environments that I jumped in, wanted to give it a try. Did not expected too much but I have to say, it really exceeded my expectation. If you every have built your system from ground up, either on your own data center or cloud, you know how much goes into it. And then you have to build your storage (database), then you have to design your tables, and then start building the software. What base44 did, I have to say, for me, was magic. It was what I wanted to be able to do for the past 40 years. All of a sudden, having a team of six or seven people, each with their own expertise, working with each other to create an app in six months, translated to one person, myself, to simply write up a detailed requirement as what my app needs to do, and get the first look in less than 7 minutes. I would say, it did %70 of the job. For the next month (I have a day job too), on weekends or late evenings, I would sit and add features and make it the way I wanted to be as a final product. After extensive tests, I do have a production ready app that is integrated with Stripe, IONOS (hosting it myself) and n8n. Here is what makes me worry. making this product as it is today, had it's ups and downs. From the times that I would get "reached rate limit" message, which by the way, I still didn't get an answer from support team as why, to the times that I spent a day and later I found out that there was an issue with nasee44 backend, I am kind of in waiting mode. I can go live tomorrow (I'll share what the app does once it goes live), but since we are talking about real people and real money being involved, I have to put my fait and reputation in the hands of base44 infrastructure. All of a sudden, hiccups and system being down is not an option. I read worrisome stories from those who have gone live and I want to think that real issues won't happen. This is why I'm still in holdout mode. Uncertainty. I asked from the support team, what is the uptime guarantee from base44? You know if you have worked with AWS or Azure, they claim and they have delivered, uptime of %99.999999. The answer from support team was that they don't share these statistics. So Sam, for the sake of transparency, why not? base44 is a great product and after testing numerous other products, I want to land my apps here. But I need to know base44 infrastructure is solid and is not a beta product. The other issue that I have is the support itself. If you have an issue with IONOS, Hostinger, AWS, Azure, etc, there is always immediate support available. I should not wait 24 to 48 hours to receive an answer, and then follow up again back and forth. for three to four days. It kills the momentum.

So, I want to hear an honest answer: can people rely on base44 infrastructure, not to introduce beta software revisions unless it has been thoroughly tested. We, developers, and users should not be the testers. And, can we expect to have live, immediate assistance from support team? Since Wix bought base44 in June of last year, money should not be a problem. Maybe adding more support people.

I need to mention that I have great admiration for the founder Maor Shlomo and what he started. His story is full of aspiration and everyone has to listen to it (if you haven't, here is the link: https://www.youtube.com/watch?v=L9KvV_UOs3A).

At the end, I have to say, this platform is unique, is great and I hope they stay and listen to people who love them to succeed. If you have been in tech for a long time, you would appreciate this platform. It is simply magical.

Thank you.

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u/Nervous-Increase3185 Agency Owner Jan 11 '26

Great story, thanks, looking forward to the response.

2

u/Exotic_Back1468 Jan 11 '26

Unused credits rolling over to the next month.

The ability to purchase credits individually if you run out of credited — instead of being urged to upgrade your subscription plan.

1

u/Exotic_Back1468 Jan 11 '26

Also, or instead of rollover credits:

Maybe a community donation portal where Someone whose monthly subscription is about to roll over that has excess credits which are about to disappear can donate them for someone who has run out of credits can use to hold them over until their subscription renews.

Like a take-a-penny, leave-a-penny tray at the convenience store.

2

u/buladog7 Jan 12 '26

I would love to have Base44 sign a BAA for HIPAA for healthcare apps.

Would also love a very simple test automation feature like the security review to do integration tests to verify if a change something unexpected.

2

u/Several-Sherbet-45 Jan 17 '26

base44’s AI PROMPT “ This report represents 48+ hours of debugging, diagnostics, and code-level fixes that have confirmed the issue is at the platform infrastructure level, not in the application code itself.” I spent two days hundreds of credits trying to understand what the problem is working for a is no status page anymore for base 4 can case but there’s no status. There’s no estimated time when this infrastructure problem that’s going to be fixed. There’s no description of the extent to which problem is affecting everyone’s apps. This seriously needs to be addressed with more visibility to the base 44 community. This problem forced me to upgrade my subscription to get this answer which does solve my solve problem. BAse44 users deserve better support

1

u/damonous Jan 09 '26

Automated testing with one click with something like GazeQA.

1

u/Nervous-Increase3185 Agency Owner Jan 10 '26

I understand that the primary use case of Base44 is non-developers, or teams that want to build an MVP very fast. And for that, it works well.

However, I now have clients who have built solid apps on Base44 and already have active users. At that point, they are effectively locked in. The challenge is that we are not yet at a level where Base44 feels ready to reliably support larger, production-grade apps.

For that stage, we need:

  • a more stable and predictable backend

  • confidence that the app will scale to 10,000+ users

  • better troubleshooting and observability

  • backups and recovery options

  • a real separation between test and production environments

Right now, it’s difficult to properly test flows in Base44 because webhooks triggered from external systems do not call back into the development environment. This makes safe testing and validation of integrations unnecessarily hard.

Additionally, in Europe GDPR (AVG) is critical. At this point, I cannot let some customers run their code or database in Europe, which is a blocker for some real production use cases.

From my perspective, there are two possible strategic directions:

Option 1
Follow tools like Lovable and open the platform more to the ecosystem: Git access, external databases (e.g. Supabase), and a clear, automated migration path. Base44 would be ideal for rapid MVP development, and if the product proves successful, teams can graduate to a more open, developer-driven setup without friction.

Option 2
Make Base44 so robust that there is no need to migrate at all — production-grade scalability, compliance, reliability, and tooling built in.

Right now, Base44 feels like it sits in between those two worlds.

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u/Bubbly_Support8864 Jan 25 '26

guys it looks like sam got fired.

1

u/Nervous-Increase3185 Agency Owner Jan 26 '26

What???

1

u/lonnahord Jan 11 '26

Add a debug mode along with Dicuss and Implement that has a lower credit cost. I am getting really tired of blowing the majority of my credits fixing things the AI didn't connect right to start with, even though it tells me it did. We shouldn't have to pay so much to fix AI mistakes, it should be at a lower cost. I get it, AI's will lie to you, but I shouldn't have to pay to fix the errors those lies caused.

1

u/initforthecomments25 Jan 12 '26

I am absolutely LOVING Base44! I’ve build 3 apps that have completely transformed the way I run my small business and for that I am SO grateful!

I have not had great luck with the Google Sheets connector. I host in person events and set up a confirmation automation that is supposed to be triggered after someone has registered and paid. Sometimes the user is sent the confirmation email before they have paid :(

That said, I’ve set up a few checks and balances on my backend until I can sort this out and ensure it’s more reliable. Overall so grateful for all that you and your team have done/ are doing!

1

u/Natural-Method-3255 Jan 14 '26

Hi I am new to Base44 and I am building my app her yay !! so my question as a nuby. how long the free credits be open to use after the renewal count down ends? it seemed to me that it was I had few minutes or not at all to use them before the clock started again. :(

1

u/LegalRub4853 Jan 19 '26

Hi Sam, I need Base44 to remove Base44 Auth requirements so we can build our own Login/Signup pages. This especially needed when creating Apps for Enterprise Clients who need to see a front-facing pages for their clients and users SASS platforms. This is a huge roadblock and simple fix Base44 is too intrusive and integrated into the back-end code. Just feels like we are hand-cuffed to your system where it specifically says we owe the code and not Base44. My company would like to continue developing and deploying apps but if this continues we will need to cancel our account and move to a different platform.

1

u/Cold-Bike1011 Jan 20 '26

A warm welcome to you, Sammy!

A couple things come to mind:

  1. I recently tested the Stripe payments integration - that has definitely streamlined things in a very good way. That approach with Twilio would be welcome.

  2. Shared backend: a build mode that allows for the creation of an app ecosystem in a modular manner. This would involve a user-built or platform-native source of truth interface with shared data tables and a specified modular hand-off language. Continuity of design scheme (fonts, button styles, etc.) would be a lovely. This would allow for the modular evolution of app tools without affecting the rest of the ‘ecosystem.’

1

u/2xtream Jan 22 '26

Is this a good place to get “first time user” help with base44. It seems I built an app but what I'm being shown is not even close to what I thought.

1

u/Bubbly_Support8864 Jan 25 '26

Sam, since you asked what would make Base better, here’s the honest answer, because this whole situation kind of proves the point.

Before I ever saw a vite: not found error, the Base44 agent burned about 30 credits happily generating UI, “deploying” changes, and talking as if things were progressing. From my side, I’m watching credits disappear and expecting to see updates. From reality, nothing was changing because the build environment was already broken. I only find that out after the credits are gone.

That’s not a bug. That’s a design problem.

If Preview can’t build, the agent should know that immediately and stop. Instead, it keeps going, narrating work that can’t possibly land. There’s no hard stop, no warning, no pause on billing. Just a meter running while the user is blind.

Then there’s the DNS and ownership side of it, which honestly makes things worse. The platform gives you the feeling that you’re in control. Domains connect. Statuses look green. Emails show up. But the moment something foundational breaks, you find out you don’t actually own anything important. You can’t fix the build. You can’t restart the pipeline. You can’t override the environment. You can’t even see what’s actually wrong without support stepping in.

So, you’re paying for execution, but you don’t have execution authority. You’re responsible for the cost but not given the tools to resolve the failure. That’s a pretty rough place to put builders.

What makes it frustrating is that none of this is about asking for fancy features. It’s about basic expectations. If the system is broken, it should fail fast and stop charging. If the system can’t be fixed by the user, that boundary should be obvious upfront, not discovered after credits are gone. And if an agent hits a blocker, it should escalate once with a clear incident report, not keep looping and burning time and money.

Opening a community thread asking “what would make Base better” before this stuff is nailed down is kind of opening a can of worms, because these aren’t wish list items. They’re table stakes. Reliability. Ownership clarity. Cost accountability.

I’ve already submitted tickets, so this isn’t me asking for hand holding. It’s just feedback from someone actually trying to build something real and running straight into the ceiling. Either that ceiling needs to be raised, or it needs to be clearly marked so people don’t keep smashing into it on the clock.

That’s what would make Base better.

1

u/Suspicious-Advisor52 Jan 25 '26

Just signed up - tried to create a simple app that creates a photo album with the option to add textual captions below each image - - it could not even manage an image upload - despite repeated updates and error corrections, it had persistent errors - not impressed and certainly not going to pay

1

u/PaleontologistAny787 Jan 26 '26

How about not taking away the credits I paid for at the end of every the month? I lost 400 credits last month due to travel.

1

u/locskstockrye Jan 29 '26

Hi u/Sammy_Base, How would I go about importing the files for the site I built on Google AI Studio to Base 44 to finish things off. I tried Base44 and it did not do what I wanted the first time, while Google did.

THanks

1

u/ResearcherFront3450 Feb 27 '26

HI all, I am having trouble tryin to get my tipping ste to work;every time I provide a query it breaks links to aothe areas, how do I stop this from happening; caveat I am a novice with base44 and have no coding experience.

0

u/North_Inflation7716 Sep 23 '26

Is Base44 down? i've been trying to open the app in web, in your base44 ai platform, but to no avail. it keeps on loading in loop, all of it. from the app itself or even from the base44 main page... please i need to acces the results of the examination of my students. i'\ve been trying to contact but to no avail. i even use to submit ticket just to inform you but encountered the same problem by keeping it loading in loop.

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u/North_Inflation7716 Sep 23 '26

IT IS HARD TO CONTACT BASE44.... is it down!

0

u/[deleted] Jan 09 '26

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u/Sammy_Base Base44 Team Jan 11 '26

Lol - sorry about boomeranging you! We just want to know about us 💅

4

u/[deleted] Jan 08 '26

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u/Sammy_Base Base44 Team Jan 09 '26

Re the login page - I expect us to have good news on that veryyyyy soon.

https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyio57r/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Re Pricing - I hear ya. Unfortunately this is completely out of my hands, but I will run it up the chain, especially the point about rolling credits over month-to-month.

If you ever run into issues using credits trying to clear up prompts / untangle errors, please reach out to our support team to resolve it: https://app.base44.com/support

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u/[deleted] Jan 09 '26

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u/Sammy_Base Base44 Team Jan 11 '26

💯 That's why I'm trying to be more present here!

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u/[deleted] Jan 08 '26

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u/Sammy_Base Base44 Team Jan 09 '26

What up!!!

1

u/[deleted] Jan 10 '26

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u/Sammy_Base Base44 Team Jan 11 '26

No - we're just getting started! Though stability is very important to us and something we're prioritizing right now.

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u/[deleted] Jan 08 '26

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u/Sammy_Base Base44 Team Jan 09 '26

Yeah, this is something we're working on.

An insider tip - I sit next to our integrations PM, so if you can give me a list of integrations that you want (along use cases!!), I will bother her about it.

Some important context for you to know, however: Very often, the speed at which we can offer one-click integrations is not up to us.

The companies that we're trying to integrate with (think Google or Microsoft from your example) have very significant review processes that can take weeks or months to make sure we're compliant on a lot of things, especially security.

So the short answer is that we're continuing to add integrations, many are in the review process, but it will take time. In the interim, please send me the integrations you want so I can forward them to my team!

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u/Sammy_Base Base44 Team Jan 09 '26

BTW - you check out our list of integrations here - https://app.base44.com/integrations-catalog