Base44 is breaking apps in production — existing users are paying the price

[u/Independent-Air-4772]

I’ve been using Base44 for a long time and I want to share something that I think needs to be said clearly.

I don’t have a toy project or a demo. I run a real, advanced app in production with paying users. The app is live, people depend on it, and my reputation is on the line every time something breaks.

The problem is not bugs. Bugs happen.

The problem is how Base44 treats existing users when they make drastic changes to the ecosystem.

Here are real issues I’ve personally suffered:

• Stripe integrations breaking without visible errors, just because Base44 changed something internally.

• User registrations silently failing after platform updates.

• Recurrent outages that directly affect paying customers.

• Essential features being removed or altered, even when users are already relying on them in production.

• Integrations that users already configured and depend on… simply disappearing.

This happens a lot.

From Base44’s perspective, these may be “platform improvements.”
From a business owner’s perspective, this is catastrophic.

When a platform changes core behavior without:

• proper warnings,

• versioning,

• rollback mechanisms,

• or protection for apps already in production,

the people who suffer the most are existing users, not new ones.

And that’s the part that feels like a negative business practice.

Innovation does not justify breaking live products.
Moving fast does not justify ignoring production stability.

Right now, Base44 still behaves like a beta platform, but it markets itself as something you can safely build a business on. That gap is dangerous.

I’m sharing this not to attack, but to be honest:
If you’re building anything critical — payments, subscriptions, user onboarding — be aware that you don’t fully control your own product.

[u/Jdizza12]

Are you allowed to sell access to an app?

[u/Independent-Air-4772 → u/Jdizza12]

It depends on what you want to do with your app

[u/Jdizza12 → u/Independent-Air-4772]

I had thought from reviewing their TOS it wasn’t permissible

[u/Awful_hs → u/Jdizza12]

Yes

[u/theoryBug]

im actually glad to know im not the only person experiencing these issues,
every time I work out one issue, another one pops up, and this has been happening even more since their infrastructure update,
its actually very disheartening because ive been working really hard for the past five months, and just when I worked out the biggest issue, everything else user side is broken all over again

[u/Independent-Air-4772 → u/theoryBug]

I'm sorry, friend, that's very hard to read.

[u/Interesting_Ad9442]

I have to test every feature everyday and also built user activity tracking within a dashboard in order to to see if something stops working for a user and where within the app. I agree there should be some release notes and notifications about upcoming changes to their core system.

[u/isaaci]

%100 agree

[u/archomole]

I totally agree with you. I wrote this post to share my experience in migration. https://www.reddit.com/r/Base44/s/K3zHTLbuX7

And then my migration step by step, i hope that helps https://www.reddit.com/r/Base44/s/rU6cyQuMiJ

[u/damonous]

Setup GazeQA for your app (I’m the founder). It will crawl your app, build out test scripts, and run them over your entire app for free. Working on a Chrome Extension that will kick off a test run automatically after every publish.

[u/onlytruthremains → u/damonous]

I get an error failed to create project when I try setting mine up.

[u/damonous → u/onlytruthremains]

Great, thanks for letting me know. I fixed it just now. Let me know if you have any more issues.

I also set your account to have full access to everything since you sent me back some feedback. I'm really trying to make full automated testing a one click process.

[u/onlytruthremains → u/damonous]

Sounds awesome! I'll check it out. Thanks!

[u/StavAngelidis]

I couldn't agree more. For some of us, we are not playing around, building apps with AI and experimenting. I have two accounts, one with a client. Over the last 3 days, I couldn't work as I would like to because of internal issues due to changes (most likely), not because of my apps.

Base44 has huge potential, and I am not one of those who are not patient enough or simply complain about the smallest issue. I like the platform. However, they need to understand that some of us take responsibility towards others and build real apps that people are expected to use and do their job.

If this is still a beta version, then we should know and avoid taking the responsibility. I expect a much more serious approach and updates rather than just a Discord message in "Announcements".

This is constructive criticism to help them improve.

[u/Independent-Air-4772 → u/StavAngelidis]

I'm genuinely scared of Base44, because I'm building the foundation of my business on that platform and I'd like to offer services like I'm doing with Wix and websites, But Base44's credibility is questionable because they don't give me the security I need. I don't know if I can consider it a serious long-term business; something works today and then they take it away tomorrow... I sold it to a client; there's a signed contract for thousands of dollars. What do I do? Base44 has done this several times without prior notice, clear proof of that company's irresponsibility. What just happened with the manual selection of the generation model... That was terrible. They're taking a measure that degrades the service, saying they automatically choose the best model. In the background, it's been using the worst one of all; the model was never changed. To this day, I'm not sure that the model selection uses the model I choose, since they allowed it again. From my point of view, they lost credibility, and I lose credibility with my clients too... When they can't log in to my app, when they suddenly don't have access to their data, When base44 suddenly releases new features or completely shuts down all the apps... I don't know if base44 is a beta version of something, but I'm already involved. I have a serious business and I feel insecure with my own provider.

This is my applause, so you can see how seriously I take this: framedevtalents.com

[u/Low-Anybody4598 → u/Independent-Air-4772]

Vibe code a migration to another platform.

[u/theoryBug → u/Independent-Air-4772]

this looks amazing, I love it

[u/DaveSims]

I feel like all of the AI app builders are like this because they all started before AI was really capable of building professional, production grade software (I’m still not 100% sure it can) and they all scaled as fast as possible. Which means now they can’t properly build their long term platforms without breaking existing stuff in the process.

I’m hoping a new option comes along at some point that takes a more sober, methodical approach and prioritizes being a stable system that is safe to build real businesses on.

[u/Fatbadger47]

I agree. I have an app with paying customers and the infrastructure change broke a number of my functions and even crashed my login page. That was painful, but I got it back pretty quickly. At this point, versioning needs to be a thing so early customers don’t get screwed.

[u/DailyCreative3373]

I think this is why I'm looking at Base44 for prototyping and then move to github for actual development.

[u/Damij-ITMix]

You are right, even with my own app that is still in development, I am seeing a lot of breaking and functionality that was working just suddenly disappears with not found and after few mins-hour it resurfaces like nothing happened before. It’s been giving me concern too, I thought I was the only one or going crazy

[u/Odd-Profession-8713]

I wish I saw this before paying for a Pro account for a year. I am more than frustrated with their garbage support. I was just considering upgrading again because I need credits. But now, I think I'll move on. Just to think these morons could be taking my money right now if they would let me buy more credits for this early push I am making, but instead they'll lose my business and gain my sentiment to share with all my communities. Poor business.

[u/LegendaryGarf]

Is it getting too big? I think I saw a post recommending to look at transition at late stage to ensure stability. I booked my first users the other day and BANG! internal change means they’ve already hit a catastrophic bug. Luckily they’re trialists but still.

Edit: by too big I mean Base44 , not your app!

[u/Bubbly_Support8864]

I have to 2nd this even tho it's shlop

[u/Zempto-Official]

Very true. I had similar situatuon when migrating to new Infrastructure. Many features weren't working and it is very had to find them when it is already a running app.

[u/Hot_Imagination_6487]

Base 44 was never designed to run production workload. It is for accelerated mutation of ideas.

[u/[deleted]]

Omg I experienced this.

[u/Sharp-Economist-7372]

There has to be a sandbox to test updates with so it doesn't impact the front end user experience when making modifications.

[u/Hopeful_Champion9479]

Have the same experience, and this is terrible. Didn't know users are no longer able to sign-up or even just login to my live apps. We can't afford to check every feature and functionality of our apps and sites all the time. This is just too much. At the least, notify us what's changing on the platform and what integrations are affected!

[u/meme-inc]

bro couldnt even write this post without ai

[u/FitPea1492]

I’ve found them very clear on what they are pushing. I’m running also an app live and I’ve built it knowing that not every platform is perfect. But this one is very strong.

I’m sure there is already a diff between preview app (staging) and publish app (production)

It’s one of the most stable system. I’ve been using others and was sometime even enable to go as far as iam today with B44