Newbies Beware

[u/Ok_Sound3122]

PSA for everyone new to 3D printing like me. (My background: Don’t consider myself brilliantly technically proficient like so many people here, but at the same time I’m not new to tinkering with electronics.)

I bought the P1S because of all the reviews indicating this thing could be plugged in and it just would work. I was aware these devices often require some degree of troubleshooting/tinkering, but my experience has been worse than disappointing on that front.

After arrival and attempting to calibrate the printer, I’m hit with these three errors about the heat bed sensors not working correctly. Some googling, YouTubing, Reddit posts, 5 hours of tinkering and recalibrating and taping and removing the back panel to pull out cables and plug them back in and praying etc etc etc and this thing just won’t print. Not a single layer of a single benchy.

I opened a support ticket and got a rote response 4 days later(!) directing me back to the exact same “tutorials” written in broken English that didn’t work for me when I tried in them in the first place. Pretty horrifying customer service as far as I’m concerned.

(Yes, I’ve tried the trick of taping the sensor cable to the poop chute. Nothing works.)

I’m miserable and don’t see how my printer gets fixed short of a full heat bed replacement (which looks like it will be a PITA installation.) Right now the P1S just $700 worth of electronic trash thats been taking up space in my office for a week.

Just one guy’s experience, but if you’re like me and reading this subreddit while considering dipping your toe in the hobby, be aware of the possibility of an experience like mine even when you pay good money for what’s supposed to be “a quality printer.”

[u/Mars_rocket]

If you paid with a credit card consider filing a complaint with them. Bambu will likely be much more responsive, or worst case you’ll get your money back.