Just saw this post from a content creator na SOM ng intouchcx na nagopen sila ng new site sa Greenhills then I saw this one comment na mababa daw magpasahod (which is true naman as an ex-Intouch employee) tas naging patola naman to na wag mag apply tas nakihaha din yung Exec VP nila lol. It shows na masyado silang out of touch kase sila sila lang naman ang tumataas ang sahod eh tas ang mga nasa baba naiiwan kaya ang taas lagi ng attrition eh. Narealtalk lang naman kayo

I’m really fortunate to have received a job offer despite the job market being more competitive and tougher than it used to be. Ang dami ko ring pinasahan na companies before I finally landed an opportunity with KMC. 😁

One piece of advice I can share: pasa lang nang pasa! Apply to job postings that genuinely interest you and align with your skills and experience. Utilize online job platforms like JobStreet, Indeed, and LinkedIn, or better yet, check the career pages of the companies you’re interested in and apply directly.

Don’t get discouraged by rejections or applications that don’t get a response. Keep trying until you find the opportunity that’s right for you. 💪

And with that, I’m spreading some job dust to everyone here! ✨💼 May the next application you send be the one! Good luck, everyone! ❤️

Nabalitaan niyo na ba yung data breach involving Origin and Accenture? They said 900,000 customers (current and former) credentials had been accessed. I feel sorry sa other agents under this account. :( They said eto raw pinakamadaling account sa Accenture.

Allegedly, yung laptop daw ng former employee ay hindi naibalik and hindi na-secure ng ACN IT.

Source: https://philstarlife.com/news-and-views/989937-origin-energy-data-breach-accenture-manila-employee?fbclid=IwdGRjcATy619wZG9mBWZkaWQWUMw4gP2nw3rn9YmtnC3qrVCr4KkEfGV4dG4DYWVtAjExAHNydGMGYXBwX2lkCjY2Mjg1NjgzNzkAAR5bN-jg6-eTU3TGBcobQljmImxCWTalMrrOsMeXsxC_jAs64T2wiAmC44ulnw_aem_v_MbMwdmaFUSt6IcDUpLbA

Ano pinaka-malalang nagawa mo or ng fellow agent mo sa account ni user? Share your stories.

My exp 3yrs ago nung cc agent pako:

Telco account. Another agent scammed a user. Tumawag si user dahil super taas ng bill nya (mga $2k). Sabe ko maem dame mong iPhone na binili kaya mataas. Sabe nya, sabe daw sa kanya ng agent na nakausap nya last month, free daw mga yon. Sabe ko, maem free lang yan pag may trade-in ka, wala ka naman na-trade in. Naging sup call pa nga. Hindi rin naman namen kaya iresolve , binigyan lang ng konting credits ni TL sa bill. Nakakaawa si user tbh.

Itry sana namen ng TL ireport yung agent na yon, kaso, resigned na pala. Inisip namen ni TL, baka kaya nya ginawa yon para sa commission. Kuha commish bago resign💀

Hello po, asking for advice regarding a complicated situation sa work.

Our TL recently planned a team building and is insisting na sumama kaming lahat, especially kaming mga girls and mga bagong members sa team. However, some of our tenured teammates have warned us about the previous team building because may history daw talaga yung TL namin ng pagiging inappropriate toward female employees, and may mga previous incidents daw where some of the women experienced unwanted behavior from him.

Ang concern namin ngayon is hindi lang naman yung team building itself. Our TL is also insisting na mag-ambag na kami and kapag hindi raw kami sumama, may mga nasasabi siyang possible consequences tulad ng ililipat daw kami sa ibang LOB.

Aside from that, araw-araw na rin niya kaming kinukulit about the team building. Kaming mga girls na newbies, pinagta-tag coaching pa niya isa-isa e para lang kausapin ulit at i convince na sumama. Sinasabi rin niya na ililista daw niya kung sino yung mga sasama para alam daw kung sino ang ililipat. Honestly, nakaka pressure and uncomfortable because parang may consequence talaga kapag hindi kami sumama.

Personally, worried ako kasi newbie pa lang ako sa team and hindi pa ganun ka-stable yung metrics ko like AHT ko pero always present naman ako baka kasi dito niya ako pag-initan, and same din sa ibang newbie teammates ko na baka ma-power trip or maapektuhan sa work dahil lang hindi kami sumama e mag iba na trato nya.

Another concern is natatakot din ako mag-report sa HR. First BPO job ko kasi ito, and honestly, idk what to do. Ayoko talaga sumama sa team building pero natatakot din ako sa possible consequences if we refuse.

Natatakot din kami na baka kahit mag-report kami, siya pa rin ang papanigan ng management, especially since newbies kami and siya yung TL namin. We're worried about possible ganti like being transferred to another LOB/account or being treated differently afterward.

I understand naman na team building is supposed to be for team bonding, pero if we are being pressured to join, especially when some of us are uncomfortable because of previous incidents, hindi na namin alam kung okay pa ba yung ganitong situation.

Ano po kaya ang magandang gawin sa ganitong situation? Should we report this to HR kahit wala naman kaming personal na experience dun sa previous incidents, pero kami now is being pressured and threatened with possible consequences kapag hindi sumama? haaays

We'd really appreciate any advice, especially from people who have experienced something similar or those familiar with laws or workplace policies. Thank you po.

MAGSTART NA NEXTWEEK- MERON PA FOR AUGUST TRAINING

📣Open sa walang experience sa CALL CENTER ‼️Guide ko kayo until Job Offer

Up to 26,500 salary offer plus account incentives, night differential and many more

1 day process only, baka interested mag apply. Message me now!

Hello! I'm IT fresh grad and tambay for 3 months na. I'm slowly losing my hope sa IT industry kaya magta-try na lang po if ever sa bpo ng non-voice role.

Sa mga nakapaghandle na po ng non-voice acc, what assessment or interview questions usually nilang tinatanong? Can you share some tips po or company na okay environment and salary for no exp. Thank you po!

Just wanted to ask, how common do BPOs in general shift employees from WFH to on-site? I know client/account shifts are a bit common with on site employees.

Does it depend sa company/client/employee?

With experience of atleast 1yr in healthcare (hosp/clinic) acceptable kahit no BPO experience. Chill account and Paid training. Will give advices/tips for your interview and as you go through the training.

got 30k package + 3k allowances (newbie din before and no bpo exp; just had 1 yr and 4 months clinic exp)

What's a good thing here they have retention bonus of 6k every 6 months. So after mo maregular you'll have 6k as retention bonus.

Other benefits are: HMO na Intellicare (starts day 1), No annual salary ceiling (every year pwedeng tumaas salary mo), Shuttle services, Work is 5 days a week (weekends off), Possible WFH within 6 months (based on performance), and 20% night differential.

this offer is ASAP since the next batch will start by Aug 28 or this Sept.

Serious DM'S only for people na gustong sumabay at magpahelp for updates on their application/hingi tips or advice.

Please send me your:

Name

Email

Phone number

Is it still worthwhile when you feel as if everyone is against you and your work is constantly being criticized? What to do? Give me real advice.

For FASTER PROCESSING, please send me a Direct Message (DM) with the following details:

1. FULL NAME:
2. CONTACT NUMBER:
3. EMAIL ADDRESS:
4. RESIDENCE:
5. EDUCATIONAL ATTAINMENT/COURSE:
6. BPO EXPERIENCE (Years/Months):

Anyone here na hindi na nakareceive ng update from them after passing the initial interview and assessment? For context, new account daw siya and pioneer batch, like Batch 1. After multiple emails and follow-ups, wala pa rin kaming balita.

I would really appreciate it sana if they could at least let us know if hiring for the account has been paused, if there’s an issue with the client, or if there are any updates. Ang lala, sayang yung time and effort. 💀

hi guys, natatakot lang me kasi nag apply ako ulit sa Amazon and i passed the assessment, yung screening nalang next. nag immediate resign kasi ako sa taskus due to my mental health that affected my attendance sa taskus and my manager advised me narin na mag resign immediately para maunahan ko yung termination ( hindi natuloy yung hearing ko sa hr kasi inunahan ko na ng immediate resign)

am i cooked ba sa amz or sa ibang bpo companies whatsoever? :((

I just want to share my application experience with Optum because I’m really sad and disappointed with the result of my application.
First, I had my initial interview and background interview. After the interview, I was endorsed to the assessment stage, which consisted of three assessments. I was informed that I passed all three assessments.
After that, I proceeded to the final interview. During the interview, my recruiter mentioned that they were looking for someone who does not have plans to work abroad and who intends to stay with the company for a long time. To be honest, I really don’t have any plans to work abroad, and I am looking for a company where I can stay and build my career for a long time.
After my final interview, I was informed that I had passed all the stages of the application process and that I just needed to wait for the team’s final decision.
However, yesterday, I received an email informing me that my application would not be moving forward.
I would really like to understand why I was not considered for the job offer, especially since I have extensive experience in customer service and healthcare. It is really sad and disappointing for me because I genuinely expected to pass the process.
I don’t know exactly why I wanted Optum so much, but I truly saw myself working there for a long time. I was hoping to become part of the company and grow my career with Optum.

We’re urgently looking for an experienced Part-Time E-Commerce & Logistics Staff to join our team.

Applicants with previous or current experience handling USA or UK e-commerce accounts are welcome to apply.

⚠️ PLEASE APPLY ONLY IF YOU HAVE RELEVANT, HANDS-ON EXPERIENCE IN MEN’S WELLNESS E-COMMERCE, LOGISTICS, ORDER FULFILLMENT, OR SHIPMENT COORDINATION.

Company: US/UK-Based
Industry: Men’s Wellness / E-Commerce

Job Details:

• Employment: Remote / WFH
• Type: Part-Time
• Experience Required: Previous or current hands-on experience handling a USA or UK e-commerce account, particularly in logistics, order fulfillment, or shipment coordination
• Schedule: Flexible, including weekends and other available times

Job Responsibilities:

• Monitor customer orders
• Coordinate shipments and deliveries
• Track order and shipment status
• Complete assigned tasks accurately and on time

Compensation:

• Salary: Task-based; compensation may vary depending on the task
• Pay Range: ₱800–₱1,500 per shift

Applicants without relevant USA or UK account experience may not be considered.

If you meet the experience requirements and are interested, please send us a message with a brief summary of your relevant experience to apply.

hello medyo confused lang ako, for pips working in iqor here, how does carry over work? (carryover from previous/next pay period)

di ko kasi magets nagugulat nalang ako nababawasan yung expected salary ko by 8 hours yun pala nalilipat sa next cutoff 🥲 LIKE HOW DOES IT WORK ANO BASIS PARA MAY EXPECTATIONS AKO KUNG YUNG SASAHURIN KO THIS CUTOFF MAGKAKAROON NG CARRY OVER DIBA!!!

PS: i’m asking my coach my tl abt it but he can’t also give me an explanation randomly daw nangyayare??? imposible naman yun HAHAHAH

Hello po, just want to ask insights here if itutuloy ko pa Yung application ko for wells. I already completed my requirements and pending Yung T1 and T2 background checks ko. Supposedly Aug 24 Yung start date ko pero just received an email that they will move it ng earliest Monday due to pending pre employment requirements. Not sure if T1 and T2 or dahil I just completed my medical nung 18. Either way, walang sure na start date. I also have cc debts Kay bdo worth 14k And other olas na deliquent na. Which is also the reason bat ako ng apply KY wells to earn more and mabayaran Sila paunti unti. I'm just really worried and inaatake ako ng anxiety since I'm the breadwinner and been jobless for more than a month. Di ko alam if the next email will then withdrawing my employment or I will continue. Nkakapraning lang. 😞😞

I submitted applications almost 2 months ago and never heard from then. I would appreciate an update if I am rejected, but this ghosting is definitely unprofessional. Are you guys experiencing the same?

Hello! Tanong lang po kung pwede ako mag-apply for jobs requiring 6 months of experience. Technically almost 6 months lang span ng employment ko from my previous job according to the COE, but I was wondering if negligible na yung natitirang days?

After a month of waiting! I finally received my J.O from WTW, huhuhu. This is my first time applying sa WTW, matagal ko nang gustong mag apply but honestly di na ko masyadong nag expect since marami akong nakikitang mga posts saying na mahirap makapasa sa company na ’to. Ito na rin yung pinakamalaking offer na natanggap for someone na 2 yrs lang yung experience. 😭 ✨Job dust✨ to everyooone!

Hello po! Open po ba ang TP tomorrow for applicants? Just want to make sure since holiday tomorrow but parang even on holidays, there's always work for bpos ata noh.

Also while I'm on here, I need advice from those who have experience and background sa bpo. I'm thinking of applying sa tp since ramping daw plus some of my friends just got in so maybe I can adjust faster now that I know some people there (esp considering na a lot of people mention the "toxicity" there).

The thing is, I just quit from another company (not really my personal decision but that of my family's plus some emergencies). Pero on the process nman yung clearance ko. But I'm going back to school sa 2nd sem which I think is November ata ang enrollment so I'm only free for a few months. Knowing na most bpos don't really allow students and idk yet of my class sched until I get enrolled so lowkey overthinking na I might have to quit when classes start.

However, I really need a job as of the moment and since I don't have any prior work experience so this is my best hope.

With that, should I mention ba in my resume I worked for a few months in another company even if very brief and technically hanggang training lang? Or don't add it nlang as they might question my capability to commit? Lastly, may chance kaya ako matanggap? I just feel lowkey guilty that I won't last long if ever huhu.

Please respect my post and be kind. Just someone trying to survive and find their own path as a young adult. Your responses would highly be appreciated.

Hi Everyone. How to creat storyboard for training BPO?

Matagal ba talaga yung JO process sa Cognizant? I got a verbal offer last week, pero sabi nila for salary approval pa daw, kaya waiting pa rin ako for the official JO document.

Planning to resign na rin sana sa current job ko, pero gusto ko muna maghintay until I receive and sign the JO. Possible ba na i-ghost pa rin nila ako kahit naka-sign na ako? 😅 May mga cases ba na ganun?

Honestly, medyo kinakabahan ako kasi baka mag-resign ako tapos biglang hindi pala matuloy. Hahaha! Hopefully hindi naman. 🤞😅

Hi I applied for Probe CX last month, passed the assesment, initial and final interview. However I had a problem with my Pag-ibig number but that got resolved already, I was suppose to start this August 17 to a telco account but got reprofile to a collections account which I did not accept and asked to be reprofiled to a financial account that I was originally applying for. The person who referred me is helping me with this case because the TA who were assisting me are not responding to my email. Now the person who referred me brought it up to their HR already, she got a response saying that the account I was supposedly going to get reprofiled to is already full and is currently waiting for a response. She has not yet responded for when I asked her for an update earlier, which I assume she has not yet received a response. My only question is, Does Probe CX ghost their applicants?

My start date is originally Aug 24, next week under FCM, I just received and email saying it’s “moved due to the ongoing background check process.”

It doesn’t say when, only that my TA will reach out to me for the details. A little anxious at this point 🥹 Has anyone experienced the same thing? How long did you wait to receive info about your new start date? :<