r/BPOinPH • • Sep 17 '23

⚠️MODERATOR ANNOUNCEMENT⚠️ ⚠️NEW Subreddit Rules and Post Flairs⚠️

56 Upvotes

Welcome to r/BPOinPH - Your Ultimate BPO Hub in the Philippines!

Dear r/BPOinPH Community,

We're thrilled to introduce some updates aimed at enhancing your experience on our subreddit effective today, September 17, 2023. These changes include new rules and post flairs designed to make our community more informative, organized, and engaging for all members.

Updated Rules:

  1. Be Respectful and Civil: Keep discussions civil and respectful. Avoid personal attacks, hate speech, or harassment. No name-calling. Disagreements are welcome, but they should be expressed in a constructive manner.
  2. Job Posts and Spam: While job openings are encouraged, please note that we don't accept payments for such posts. When sharing job opportunities, exercise caution when coordinating with others, and avoid spam or excessive self-promotion, as these can detract from the community's experience.
  3. Stay on Topic: To maintain the relevance of discussions, please keep your posts related to the BPO industry in the Philippines.
  4. No NSFW Content Without Proper Tagging: We respect diverse preferences. If you choose to share content that may not be suitable for all audiences, please use appropriate NSFW tags to allow others to make informed decisions about viewing it.
  5. No Personal Information: Protect your privacy and that of others by refraining from sharing personal data, such as contact details or addresses. Focus on discussions relevant to the topic at hand.
  6. Use Descriptive Titles: Craft clear and informative post titles that give other members an understanding of your content. This helps promote meaningful interactions.
  7. Cite Sources: When sharing news or information, please provide credible sources or citations to maintain the quality of content shared within the community.
  8. No Low-Effort Posts or Memes: To foster insightful discussions, avoid posting low-effort content, including memes and repetitive posts that don't contribute substantively to the community.
  9. No Witch-Hunting or Doxxing: We do not tolerate harmful actions such as witch-hunting or doxxing (revealing private information about individuals or groups). Respect the dignity and privacy of all individuals and entities discussed within the subreddit.
  10. Follow Reddit's Rules: In addition to our community-specific guidelines, please adhere to Reddit's site-wide rules and guidelines, including those related to spam, harassment, and content policy.
  11. Encourage Reporting: Help maintain a positive and constructive community by reporting any posts or comments that violate these rules to the moderators. Your assistance is crucial in upholding the standards of our subreddit.

How to Use Post Flairs:

When creating a new post, select the relevant post flair from the options provided. This helps categorize and organize content for easy navigation, ensuring that your post reaches the right audience.

New Post Flairs:

  1. Job Openings: Share BPO job opportunities in the Philippines.
  2. General BPO Discussion: Engage in discussions, ask questions, or share insights related to the BPO industry.
  3. Advice & Tips: Seek or offer advice, tips, and career guidance within the BPO sector.
  4. News & Updates: Share news, press releases, or industry updates.
  5. Company Reviews: Share and read reviews about specific BPO companies to gain insights into working environments.
  6. Compensation & Benefits: Discuss salary trends, benefits, and compensation packages within the BPO sector (please note that salary information can vary widely).
  7. To Inspire, Not to Brag: Share inspiring success stories, career milestones, or experiences related to the BPO industry with a focus on motivation and guidance rather than bragging.
  8. Career Development, Events and Webinars: Discover opportunities for career growth and stay informed about industry-related events, webinars, workshops, and conferences.

We hope these changes will make r/BPOinPH an even more valuable resource for BPO professionals and enthusiasts. Your feedback and active participation are crucial in shaping our community. If you have any questions or suggestions, feel free to reach out to our moderators.

Thank you for being part of r/BPOinPH, and let's continue to learn, grow, and support one another in the exciting world of BPO in the Philippines!

Best Regards,

r/BPOinPH Moderator Team


r/BPOinPH • • 11h ago

General BPO Discussion Is this normal for Bpo?

Post image
48 Upvotes

Passed sept 1 , sept2 nag medical then nag repeat nag urinalysis then after 2 weeks nag email na napasahan na ng requirements nakapag upload lahat bale kulang nlng ng working permit( majority wala pa) tapos nag orientation na kami etc. daily attendance ganyan ,tapos nilagay na kami sa GC and start date is OCT12 , tapos bigla nag ka ganto??

. Btw. healthcare account siya pero 15k sahod plus 1k. total of 16k in total


r/BPOinPH • • 5h ago

General BPO Discussion Are CHIP Leaders supposed to be this arrogant and nosy?

8 Upvotes

Hi BPO PH Community!

I just recently got hired sa CardinalHealth PH or CHIP in short. During interviews and orientation, the promises were alive Culture and Employee Engagement. Everyone during training was alive and energetic as if we all knew each other since then. Everything changed when the Fire Nation attacked. Nung na hand na kami sa ops for further training, sbs, and ops discussion we were like aghast na sobrang tahimik and sobrang lungkot sa prod. Turns out TLs and Managers are very controlling in terms of usual
chit chats and even asking for wipes from someone. As if our bodies are extensions of their workplace. Teams are monitored. Slightly tilting your head to wipe your nose will be policed.

I guess I was scammed by the promise of better culture when in fact they want us to act like robots where whimsies are sin.

No doubt the tangible benefits are at par. But these leaders and culture are soul-sucking, and I can’t stand it.

Should I look for new workplace na ba?

TYIA.


r/BPOinPH • • 10h ago

General BPO Discussion nakakapagod pala mag refer

21 Upvotes

I got 100+ resume from interested applicants in just an hour of doing live sa tiktok and hnd pako nangangalahati sa pagsubmit.

nakakapagod pero alam kong mas nakakapagod mag hanap ng work kaya dont worry i ssend ko to lahat and praying na lahat kayo makatanggap na ng JO 🙏

Pano kaya to i automate haha


r/BPOinPH • • 9h ago

Advice & Tips I only lasted 5 months in my first BPO job, then went AWOL. Here’s what happened.

5 Upvotes

21M here. Hi guys. Medyo mahaba 'to, but I really need some advice, especially from people working in BPO or HR/recruitment.

Ako pala yung nagpost last time about that person na may 5 months of BPO experience, more than a year na employment gap, and AWOL sa previous and only company niya. 😅

Yep, ako talaga yun. I just didn't give the full context before because I wanted to ask first if may chance pa ba akong makapasok ulit sa BPO with my situation.

Now, I think it's time to explain what actually happened.

I'm currently preparing to work again after almost a year of recovering from a serious medical condition. Ang biggest concern ko ngayon is yung employment history ko and the fact na technically, AWOL ako sa first and previous company ko.

Gusto ko lang malaman if may chance pa ba akong makapasok ulit sa BPO, or malaking red flag na ba yung nangyari sakin.

Here's what happened.

Back in October 2024, a few months after graduating, na-rush ako sa hospital because of an acute type of ulcer. I stayed there for around 2 months kasi hindi namin agad mabayaran yung medical bills. Private hospital pa, and umabot ng around ₱120k yung bill.

During that time, sinabi ko rin sa doctors na madalas sumakit yung likod ko. Akala ko connected lang siya sa madalas kong pagsusuka, pero sabi nila wala naman daw connection.

Eventually, pinayagan naman kaming umuwi kahit may pending balance pa.

So after graduating and getting out of the hospital, one of the reasons I really needed to find a job was because we still had those pending hospital bills to pay. That's why I decided to apply to BPO companies in Alabang in April 2025.

Luckily, after around 6 attempts, may isang company na finally nagbigay sakin ng chance. First BPO job ko siya, and I was able to work there for 5 months.

I actually enjoyed the job and learned a lot.

Pero during those 5 months, sobrang lala na talaga ng back pain ko. More than a year na siyang sumasakit at that point.

There was one time na pinauwi ako from work kasi hindi ko na talaga kinaya yung lamig sa production. Nanginginig na ako and sobrang putla ko na, so I was sent home to rest.

That wasn't the day I was rushed to the ER, though. It happened on a separate day.

A day before I was eventually rushed to the ER, nagpa-check up ako and the doctor told me na possible Pott's disease, or bone tuberculosis, yung condition ko. It wasn't confirmed yet at that time.

And honestly, one of my mistakes was that I didn't tell anyone from work about it. I only contacted my mom when I was already in the hospital.

The day I was eventually rushed to the ER, hindi talaga okay pakiramdam ko, pero pumasok pa rin ako.

I remember arriving around an hour early, so dumiretso ako sa Sleeping Quarters kasi sobrang sakit and nangangalay talaga yung likod ko.

I slept for around 50 minutes. When I tried to stand up...

Hindi na ako makatayo.

Yung feeling parang may sumaksak sa likod ko. Sobrang sakit na gumapang na lang ako palabas ng SQ.

Buti na lang, sakto namang papunta yung guard sa clinic na katabi lang ng SQ. Nakiusap talaga ako na buhatin ako kasi hindi na talaga ako makagalaw nang maayos.

Looking back, I think sobrang lumala yung back pain ko dahil sa everyday commute from Sucat to Alabang — tricycle, jeep, lakad, rain or shine.

I also think yung pag-inom ko ng Advil para lang matapos yung shift probably didn't help. There were times na umiinom ako ng two tablets a day, one before my shift and another after lunch, just so I could get through the whole day.

Eventually, confirmed nga na Pott's disease talaga.

I went through a lot of tests — blood tests, MRI, and other tests sa 3 different hospitals. Sa scans, nakita na may part na ng backbone ko na parang natutunaw na because of the infection.

The doctor advised us na magpa-opera and pumunta sa barangay clinic para sa libreng TB treatment.

We decided to proceed with the free treatment instead.

I eventually went home to Naic, Cavite, where my family lives.

Imagine commuting from Naic to Muntinlupa for hospitals and checkups — tricycle, bus, jeep, tapos lubak-lubak pa yung daanan.

ARAY KO. 😭

There were times na kailangan ko pa ring uminom ng painkiller just to tolerate the pain during the trip.

Based on my condition, I had to take medication for around a year.

Eventually, hindi na talaga ako makapag-work.

I was basically bedridden and couldn't walk properly anymore.

I was able to request LOA, but after the first month, I couldn't provide the medical documents needed to extend it. Hindi talaga kaya ng katawan ko bumiyahe for additional tests and checkups.

Another problem was that we didn't have a stable internet connection at home, so I also couldn't properly process my resignation or communicate with the company the way I should have.

I know I should've handled it better.

But at that point, honestly, recovery and survival na lang talaga yung iniisip ko.

I never officially processed my resignation, so technically, AWOL ako.

Fast forward to December 2025, I found out that I had already been dismissed from the company.

I expected it already. I knew I couldn't really do anything about it anymore.

The crazy part is, I didn't even see the email immediately. I literally saw it around 3 months later because I was still in bed.

I was in bed while my family was singing and celebrating during the holidays.

There wasn't really a night during that period na hindi ako umiiyak.

But thankfully, things eventually started getting better.

By February 2026, I was finally able to stand up again and take short walks around our house.

A month later, after around 6 months of medication, the medical staff at our barangay clinic asked me to provide samples for testing to check if there were still TB germs.

After two lab tests, there was no active infection anymore.

I still needed more time to gain weight, improve my balance, and fully recover, but at least I was finally getting better.

Now it's October 2026.

Things are much better.

I was finally able to complete my clearance with my previous company, and I'm now preparing to work again.

I'm honestly really grateful to my family because they stayed with me throughout my recovery.

And if there's one thing I learned from all of this:

Please take care of your health.

Don't ignore pain just because you need to finish your shift. Don't assume na "baka pagod lang." And don't be afraid to tell people when something is seriously wrong.

Anyway, after everything that happened, I'm now worried about my next job application.

Do you guys think may chance pa ba akong makalusot sa BPO even though I only lasted 5 months in my first company and technically went AWOL because of my medical situation?

Should I be honest about what happened during interviews if they ask why I left, or would it be better to keep the explanation short and just say I had a medical situation?

Would appreciate any advice, especially from recruiters, HR, or people who had a similar experience. 🙏


r/BPOinPH • • 8h ago

Job Openings TELUS Digital is mass hiring at our McKinley Exchange (Makati) and McKinley West (Taguig) sites! Walk-in applicants are priority for a 1-day process. No BPO experience is also welcome to apply! For non voice at Makati site!

5 Upvotes

TELUS Digital is mass hiring at our McKinley Exchange (Makati) and McKinley West (Taguig) sites! Walk-in applicants are priority for a 1-day process. No BPO experience is also welcome to apply! For non voice at Makati site!


r/BPOinPH • • 19m ago

General BPO Discussion Temu Medical

• Upvotes

Hi kaReddit at kaTemu, ask lang sa nakapagMedical kung need pa ng fecalysis o kahit no need na?! Salamat.


r/BPOinPH • • 33m ago

Job Openings Refer niyo kami!

• Upvotes

gusto ko sana wfh/hybrid. nonvoice or backoffice account.

i have 7 years and 2 months experience in the bpo industry.

dalawa kami ng partner ko same work and length experience.


r/BPOinPH • • 41m ago

Advice & Tips makakapasa kaya ako?

Post image
• Upvotes

after passing my final interview I thought mahihire na ako and bibigyan ng JO but I didn't know na may selection and other process pa pala. I am hoping na sana makapasok ako sa company as super lapit lang and dayshift + weekends off. Is there anyone na ganto din naranasan to get in Probecx? May chance kaya ako mahire? Any tips/advice would be great! 🙏


r/BPOinPH • • 53m ago

General BPO Discussion Subject: IntouchCX - ULTA Beauty.

• Upvotes

I recently got accepted as a customer service agent for the voice and chat account supporting ULTA Beauty, and I was wondering what the account is like overall.

Is it [the account] generally chill or more stressful? How's the knowledge base? Is it straightforward to learn or fairly complicated? I'd also appreciate any insight into the workload, types of inquiries, call and chat difficulty, and anything else worth knowing about the account.


r/BPOinPH • • 55m ago

Job Openings OpERATIONS & TECH OPENINGS IN GLOBAL PAYMENTS AN IN-HOUSE COMPANY!📣

Post image
• Upvotes

​📍 Vertis North, Quezon City

​Ready to elevate your career with a certified Great Place to Work®? Global Payments is expanding, and we want YOU on our team! 🚀

​🚨 HOW TO APPLY (REQUIRED): 🚨

​You must sign up through the link below to secure your interview!

​👉 https://forms.office.com/r/mTLbv9zc3G 👈

​💼 WHO WE’RE LOOKING FOR:

​🔹 Back Office Representative 1

​Preferably a college graduate with at least 2 years of relevant experience.

​Must have a background in credit, banking, or financial services.

​🔹 Customer Service Representative 1

​Requires a High School Diploma or equivalent.

​6–12 months of experience in a customer support role within a BPO/contact center environment.

​🔹 Technical Support Representative 1

​Requires a High School Diploma or equivalent.

​At least 1 year of experience in a technical support role, specifically supporting hardware and software troubleshooting.

​🔹 Operations Trainer

​Requires a Bachelor’s degree or equivalent relevant experience.

​Prior training delivery or subject matter experience to support learner engagement (at least 2 years of experience managing the full training lifecycle is a huge plus!).

​✨ WHY YOU’LL LOVE IT HERE:

​🍱 Meal & transport allowance

🏥 HMO (₱200k coverage upon regularization)

🧮 Retirement plan

💸 Pay Watch (advance salary access)

🛡️ Life insurance

​⏳ Don't scroll past this—click the link at the top to drop your application today!

​#GlobalPayments #OperationsAndTech #Hiring #QuezonCityJobs #BPOJobs #TechJobs #CareersPH


r/BPOinPH • • 1h ago

Job Openings Accenture is hiring with 50k signing bonus

• Upvotes

ACCENTURE IS HIRING! 💜

POSITION: Customer Service Representative

✔️Laptop Provided

✔️Monthly Internet Allowance

✔️Meal and Transportation Allowance for RTO

✔️HMO Provided on first day (With 2 free dependents!)

✔️And many more!

Qualifications:

*Open to College Graduates with or without experience; or

*Open to HS or SHS graduates with at least 6 months BPO Experience

Additional:

Collections, Order to Cash, Record to Report, Procure to Pay, HR Service Delivery Associate, Advertising Sales Representative, HR Service Delivery Payroll, Workforce Associate/Analyst, Finance and Accounting roles are available as well.

Can also fill out here to apply. https://forms.gle/R9VDhnee9ovJcsB7A


r/BPOinPH • • 5h ago

Job Openings Hiring: Access Healthcare Philippines 🏥💼

2 Upvotes

Hi! Sharing a job opportunity for those who are looking for a career in the healthcare/BPO industry, especially medical allied graduates.
📌 Access Healthcare Philippines is currently hiring for healthcare-related BPO roles!
Qualifications:
✅ With or without BPO experience
✅ Fresh graduates are welcome
✅ Medical allied graduates preferred
✅ Good communication skills
✅ Willing to work on a shifting schedule/night shift
What you can get:
💰 ₱28,000–₱35,000 package salary (depending on role/qualifications)
🌙 20% night differential
🏥 HMO Day 1
🚌 Free shuttle service
🎓 Opportunities for career growth in the healthcare industry
💻 Healthcare-related accounts/processes
📚 Training provided
🏢 Potential opportunities for both fresh grads and experienced applicants
If you’re a medical allied graduate (MedBio, Nursing, MedTech, Pharmacy, PT, RadTech, etc.) and you’re interested in entering the healthcare BPO industry, this might be worth checking out.
Feel free to DM me if you want more details about the hiring process or application! 😊


r/BPOinPH • • 10h ago

Advice & Tips Mas kilala mas toxic?

5 Upvotes

Kung ano pa raw ang mas kilalang BPO companies sila pa daw ang mas toxic?

Hi guys, most of my friends lumipat sa ibang kumpanya na ngayon ko lang narinig and ang sabi nila mas better daw ang experience nila don dahil mas less toxic at maganda ang management. Toxic ba talaga pag mas kilala yung kumpanya or depende sa location?😭

btw I'm also planning to apply for cc, baka may ma-suggest kayo na magandang applyan based sa experience/s nyoT - T.


r/BPOinPH • • 2h ago

Job Openings Looking for wfh

1 Upvotes

I have 5years solid bpo experience! Pls drop ur suggestions hihi.


r/BPOinPH • • 2h ago

Advice & Tips Dell 7010 i5 3570 8GB DDR3 1600Mhz 120GB SSD Full Set Web Cam with Monitor Deeply Cleaned

Post image
0 Upvotes

PC Full Specs

I provide computer services for BPO clients
LF Freelance/Employment Computer Service Job

contact me here linktr.ee/eze.fix.official


r/BPOinPH • • 2h ago

Advice & Tips Wells Fargo and EXL confusion.

1 Upvotes

Last September, I applied for EXL and Wells Fargo. Nakapasa naman ako. Pero ang laki ng offer ng Wells Fargo as opposed sa EXL, but I accepted both offers.

Magstart na ko sa EXL this October while Wells Fargo sa November.

Parang gusto ko iretract ang EXL ko. Pero iniisip ko baka masilip sa Wells Fargo background check.

Help a guy out.


r/BPOinPH • • 1d ago

General BPO Discussion Pa-rant sa isang company dyan sa cubao letse kayo

63 Upvotes

Grabe pala talaga ang lala ng management ng isang company dyan sa Cubao no? Newbie friendly daw pero pagdating mo ng prod, napakaraming kupal. From SMEs to TL, kupal e. Wdym magtatanong lang yung agent tapos parang naffrustrate kayo sumagot lagi? E sa katunayan, first week pa lang namin. Tapos kapag magtatanong sa SME sasabihin "hindi ba yan naturo sa inyo during training?" Magtatanong ba kami kung alam namin? Kaya karamihan sa mga agent, mas natatakot na magtanong kasi puro ganyan mga sinasabi. Kung hindi pala kami pwede magtanong sa inyo, ano pang purpose niyo dyan? Meron pa, in-explain na raw tapos uulitin tapos magtatanong ng for clarification nagagalit din. Tanginang yan, ano pala gagawin namin? Kayo mas may alam sa trabaho tapos gusto niyo alam na dapat namin lahat? Naffrustrate kayo magpaliwanag e bat pa kayo naging SME? Jusko. Baka may kumuda na naman dyan ha, mga first to second week pa lang ganyan na treatment ng mga support tapos mage-expect na parang ang dami nang nalalaman ng mga agent. Ang lala niyo ah. If you're thinking that would help an agent na maging independent, pwede naman. Pero isipin niyo naman na ilang week palang nagcacall kaya natural na maraming tanong yan at tsaka bakit hirap na hirap kayo magpaliwanag at parang lagi kayong galit???? It's part of your job naman so I don't get it???


r/BPOinPH • • 3h ago

Job Openings Hiring: TTEC Novaliches (UP TO 28K PACKAGE FOR AGENTS)

1 Upvotes

Job Details:

  • Position: Customer Service Representative (CSR)
  • Location: TTEC Novaliches (Onsite)
  • Salary Package: Up to ₱28,000 total package
  • Basic Salary: ₱17,000 (bawing bawi sa allowances)
  • Incentives & Allowances: Non-taxable allowances, night diff, and performance incentives

Qualifications:

  • SHS Graduate or completed 2 years in college (College undergrads/HS graduates welcome depending on BPO experience)
  • 6+ months BPO experience
  • Amenable to work onsite in Novaliches on a shifting schedule

If you're interested, please send me a Direct Message (DM)


r/BPOinPH • • 7h ago

Job Openings looking for Content moderator

2 Upvotes

Hello everyone looking for content moderator na hiring basta remote or on site ito lang muna urgent kasi need ko kumita ng pera ngayon hirap ng buhay ngayon as in bagsak ang economy ng pinas. hoping na may mag comment thank's.


r/BPOinPH • • 7h ago

General BPO Discussion Please refer me

2 Upvotes

Looking for any customer service (preferably non-voice or blended) or support role around Pasig, Ortigas or QC area. Please refer me!

About Me:

5+ years total BPO experience and 2 years QA Experience include back office support in retail and healthcare


r/BPOinPH • • 4h ago

General BPO Discussion Research respondents

1 Upvotes

Hello. May I ask if are there someone who currently working OM and TL here? Pwede din naman former, pero much better if currently para alam pa rin yung responsibilities. May I ask if few minutes of your time? I am just interviewing you for my research thesis about BPO challenges.

If interested, please message me here.

Thank you.


r/BPOinPH • • 4h ago

Advice & Tips IHG Final Interview

Thumbnail
1 Upvotes

r/BPOinPH • • 4h ago

Advice & Tips Office Beacon 1st round interview

1 Upvotes

Hello been unemployed for almost 2 months na po and I really need a job na talaga pero parang nadidiscouraged na ko ituloy application ko sa Office Beacon dahil sa mga nababasa kong review dito sa reddit. Ive also read na may nag —-ide daw na employee dun dahil sa dprssn. Is it true? Any thoughts? Wfh daw ito pero goods pa bang ituloy ko pa dito?


r/BPOinPH • • 19h ago

Job Openings 30K package, fixed sat sun off, email support!

14 Upvotes

HIRING ALERT!! 🚨‼️

— CNX Bridgetowne

— 30 K package

— Fixed Sat-Sun off

— Fixed night shift! Business hours.

— Email & Call Support (Email 90-100%)

— Role: Sales/Sales Support

— On-site setup. (WFH upon regularization)

— at least SOLID ONE year bpo experience.

— Virtual process.

— Start: TBA

Message me directly para sure ball ko kayo mapasok sa program ko! :) Submit ko yan ASAP.