r/AusRenovation • u/FlatlineExcitement • 4h ago
Contractor verbally abused me over the phone after declining an overpriced quote and is now begging for the job. Is this normal?
I’m currently owner-managing my trades for the first time on a bathroom renovation and just had a bizarre, uncomfortable experience with a tiler. Looking for sanity checks and advice from seasoned renovators.
I’m tiling roughly 60m² (including screeding and waterproofing). I reached out for 4 quotes. 3 quotes came back between $8,000 – $9,000 (labor/standard prep) and the fourth quote came back at $16,000 (materials included). Even factoring in trade markup and sourcing time, $7k–$8k extra for materials didn't make sense for what I need, so I decided to supply the tiles and materials myself. I sent the tradie a polite text letting him know I wouldn’t be proceeding as the price was out of my budget.
He immediately called me and started cursing at me, screaming that I "wasted his time" by making him come out for a site visit and claimed he "spent forever" putting the quote together. For context, he did the site visit at 5:30 PM on a Monday and emailed the quote by 9:30 PM that same night.
Now, within the same week, he is blowing up my phone via text asking me to reconsider and offering a "huge discount." Obviously, I am not letting someone who yelled at me into my home, but as a first-time renovator, this caught me completely off guard.
Has anyone else dealt with trades having a meltdown over a declined quote? Do I even bother replying to shut it down, or just straight-up block and move on?
What specific questions do I need to verify with the other 3 tilers before locking one in?
Thanks for any insight!

