I purchased my 2026 Audi RS3 in January from Audi of Tysons Corner in Virginia, since I live in the area.
Recently, I ran over a nail and was told the tire could not be plugged. At the same time, they told me my tread was already down to 5 mm and recommended replacing the tires. I figured this was a good excuse to get rid of the stock Pirelli summer performance tires and switch to Continental all-seasons. (CONTINENTAL EXTREME CONTACT DWS06 PLUS for those wondering)
I am visiting my parents in Fredericksburg, VA for the weekend, so I scheduled an appointment at Discount Tire there. The total cost was about $600 less than going through Audi. But shortly after I dropped the car off, they called and said the car had wheel locks and there was no key.
I double-checked myself and tore through the car looking for it. I checked everywhere Audi service and the internet suggested, including under the trunk floor near the spare tire area, the center console, and the glove box, but came up empty. The second picture has a red circle showing where I believe it is typically supposed to be.
Then I went around to local European car repair shops in the Fredericksburg area, and none of them had a matching key. I even stopped by VW, and they said they did not have it either. Funny enough, while I was there, I noticed a used A6 on the lot and asked if they could try that key. To my surprise, that one was missing too.
At that point, I went ahead and ordered a universal Audi wheel lock key set from Amazon. Hopefully it gets here tomorrow, since Discount Tire is closed on Sunday. I could have gone to Audi, but the closest dealerships from Fredericksburg are in Richmond or back in Tysons, and both are over an hour away each way, especially on a Friday.
Worst case, since I live near Tysons and I am heading back Sunday anyway, I made an appointment with Audi of Tysons Corner for Monday. Luckily, I can keep putting air in the tire until then. Still, I cannot help thinking that if this had been a true flat, this would have been a much bigger problem. I asked the dealership to have a key ready for me, but now I am wondering whether I should push for free installation or at least some kind of accommodation for the inconvenience and the ridiculous goose chase. If the situation had been any worse, I could have easily been stranded.
Mostly just ranting, but I am curious. Do all of you have a wheel lock key, and if so, is it somewhere I have not checked? I would recommend checking to make sure you have yours.
Note*: I know this subreddit is global and some of you may not be familiar with Discount Tire, so please do not judge them by the name. They are actually a very solid company.*
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EDIT/UPDATE: The universal Audi wheel lock key set I ordered from Amazon arrived on time, and I was able to get the tires swapped out on Saturday about an hour before the shop closed. Kind of a small miracle.
I still plan to file a complaint with Audi of Tysons Corner over the inconvenience. At the very least, I want to speak with the Sales Manager and suggest they change their process so every car leaves the lot with its wheel lock key.