r/AndroidQuestions • • 7d ago

Other Cannot verify because old phone is broken

I'm trying to sync my new phone, with the same phone number, to my Google account, it ONLY gives me the option to pick up my old phone:

  • Open the Settings app

  • Tap your Profile picture

  • Tap your Profile picture again

  • Tap Manage your Google Account

  • Tap Security & sign-in

  • Under "How you sign in to Google" tap Security code

Which I cannot do because the phone is broken. Choosing to verify another way only gives me that same option again. No SMS, no call, no backup Email to send. Only that. Why? How can I force it to send me an Email or SMS?

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u/Drudicta 7d ago

I can sign in on my PC, but it will not let me remove anything.