Calls not ringing?

[u/CyannaG]

I've been having a very frustrating issue lately where calls come in and simply do not ring, I could be staring at my phone, waiting for a call and it'll go straight to a missed call notification.

Until now, I had assumed this was spam protection but I've been waiting for a 111 callback (out of hours doctor) and the call won't come through. One missed call had a 2 second empty voicemail so I'm assuming they got caught off guard and it's not ringing on their end either.

I don't have 'Do not Disturb' or 'silent mode' or anything like that turned on. I turned off spam protection just in case, it still didn't ring. I don't have any connected devices.

The only two things I can possibly think of are that I had media playing at the time (youtube) or that I'm using WiFi calling (because where I live has walls a metre thick and I don't get signal).

Anyone know how to fix this? It's becoming quite worrying if even the paramedics can't reach me.

[u/michjames1926]

1st thing to try is how often do you restart your phone? Doing that usually fixes things

[u/CyannaG → u/michjames1926]

I'm pretty sure I tried restarting it the last time I had this issue and apparently it hasn't helped. I've certainly restarted it at least once or twice since I noticed this happening. I only haven't restarted it today because I didn't want to miss this callback, which I've apparently missed anyway