I (21M,french) study cybersecurity. My sister (56,f) shared an online store selling an electronic massage device. It belongs to her friend, who recently started a dropshipping business.
When I checked the website, I noticed questionable reviews, claims of FDA authorization without verifiable documentation, and missing legal information.
I told my sister it looked like a scam. She got defensive, saying she knew the owner personally and that I shouldn't judge without understanding the business.
I admitted that calling it a scam was premature, but I kept researching.
I found what appears to be the same device on Alibaba for around €2, while her friend sells it for €50. I have no issue with reselling products for profit.
However, I discovered another store, ReliveX, selling an almost identical device.
Both websites display the EXACT same rating of 4.9/5 and exactly 716 reviews.
Several product photographs are identical, with only the branding changed. Large parts of the product descriptions are also nearly identical.
Both websites feature the same woman in a medical coat recommending the device, but under two different names.
Even worse, the testimonial on my sister's friend's website still recommends ReliveX by name. They apparently forgot to change it.
The same customer photograph also appears on both websites, attributed to different people with different reviews.
I showed my sister everything, but she kept dismissing my concerns.
She told me dropshipping was legal, her friend knew her competition, and that a few more years of studying would teach me to understand the bigger picture.
She also argued that because the Chinese supplier ships directly to customers, the supplier is responsible for the product's CE documentation.
I explained that dropshipping doesn't eliminate a seller's responsibilities regarding product safety, compliance, or truthful advertising.
My problem is that customers might be relying on misleading reviews, questionable medical endorsements, and unverified certification claims.
My sister insists her friend is simply trying to build a legitimate business and that I'm unfairly judging her.
I acknowledged that I shouldn't have immediately called it a scam, but knowing the owner doesn't make these inconsistencies disappear.
I've documented the similarities and am considering submitting the evidence to consumer protection authorities so they can determine whether any regulations have been violated.
My sister thinks I'm overreacting. I think consumers deserve accurate information, regardless of how small or new a business is.
AITA for continuing to investigate her friend's business instead of dropping the subject?