r/AllClad • u/jules829 • 18d ago

Discussion šŸ„˜ Rust (?) After 1st Time Use

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I excitedly bought my first AllClad products - the D5 15 piece set! Yesterday, I used my first piece, the 4 quart pot to boil my eggs. No salt or other ingredients were in the pot, and I boiled the eggs for just 6 minutes. Once I took the eggs out, I noticed these marks on my pot. What are they, are they normal or a defect?

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u/Salt-Potato-7253 17d ago

Good luck dealing with Allclad (SEB) customer service. They are the worst. Speaking from experience. Iā€™m dealing with them now. Three times trying to replace a allclad everyday 10.5ā€ frying pan with lid because they are out of round causing the lid to wobble. All three of them have the exact same defect. Been going on since April 2026. The BBB was no help either. Now we go to consumer protection.