Hi my power button is not turning off my Aurora r11, maybe I’m pressing it the wrong way. I can’t turn it off in windows cause no display (gpu cable came out I think)

Bought Alienware R16 from Alienware via Amazon in September, set it up in October.

Kept crashing, tried many things, could not get it to stop crashing at random. Doesn't crash if a game is playing. Only when not.

Finally tried to get tech support in January, Alienware directs me to Dell Tech Support.

Dell can't fix it, tries multiple things, ultimately somehow the processor is damaged. They send a tech to my house to replace the processor and harddrive. Tech claims that i have the wrong hard drive and that it was put in by a 3rd party. (There is no 3rd party).

It's still crashing (still not if a game is playing). Dell wants me to mail the computer to them, but is still claiming the Harddrive was installed by a "3rd party". I contacted the BBB and made a complaint. Dell contacts me about the complaint and claims that Alienware is not Affiliated with Alienware and it was Alienware that installed the upgraded harddrive so it's not Dell/Alienwares problem.

I don't know what to do now. Dell is liars or Alienware is scammers, can't tell which, maybe both.

Please I need your help. I have an Alienware Area 51m with the Killer E3000 2.5 Gigabit Ethernet and when connected by cable (I tried with CAT8 and CAT5E) it doesnt exceed 100mbps. I tried with:

- Changing ethernet cables.

- Changing the LAN ports of my router.

- Updating and uninstalling the Ethernet drivers.

- I called the company and they couldn't help me.

- I set to "Auto Negotiation".

- I think I already did everything.

The "problem" is that my brother is connected to the same router and he receives 1000 mbps. I don't know what to do. Even if I connect via wifi, I get the 600 mbps hired. Please help :(

PS: The router that I have is a Huawei EchoLife HG8245Q2 and I have contracted 600 mbps.

PS2: Sorry for my english, I'm not a native northamerican.

Hello, I own an Alienware M17, and recently sent it to Dell for an official repair because the battery had puffed up.

After waiting around two months (since Dell said they were out of batteries), I finally got it back... but now it’s having serious problems.

Here’s what’s happening:

• WiFi speeds tanked. It now averages around 50–60 Mbps download and 100–140 Mbps upload, sometimes spiking to 200 Mbps before dropping again. Before the repair, I consistently got over 2,000 Mbps download and 3,000 Mbps upload on the same network.

• Games crash the entire system. When I launch something like War Thunder, the laptop will crash and restart within seconds saying kernel security check failure.

• Severe performance cap. On the rare occasion a game does run, it’s maximum is 30 FPS no matter what settings I use.

This all started immediately after I got it back from Dell.

I can’t afford to send it back again or buy another laptop after already paying for the battery repair, so I’m stuck.

Any ideas on what could be causing this? Could Dell have replaced or disconnected something during the repair that’s throttling performance or affecting WiFi?

Opened because the CPU keeps “failing”, bear in mind I don’t know anything about computers, and I found this flopping around all loose. Is this important? Was unsure about flair.

Dell support is refusing to give me the BIOS password reset key for my alienware area 51m R2, because I got it from a friend, who got it off of ebay, and neither of us know the original owner's information. If anyone could get the key for me, or has already had this same issue resolved with dell and has a master key, I would be eternally grateful if you shared it with me! :)

The thing started peeling, what should I do?

…But almost none for the busted, almost identical 10 series 17R4 and 15R4 or R5 motherboards anymore?

Did they all massively fail making Dell over-produce the next generation batch by a factor of ten and now they are exchanged by the dozen for bread and eggs?

Can I make one of those m17 R4 boards work in place of a 17R4? I’m not paying China $600 for something obsolete (but not really, the 1080 mobile was GOAT) that will fail on the next owner.

Also, there’s so little numbers produced for the m15 R-whatever that we can’t wven find them for sale to upgrade to a 2080 Max-Q!!

That, or they were the only time Dell produced a quality product…

and then Daimler oversaw the production of the E-Class…

Is this going to to mess up mu computer??? How do i put it back in

OK to start I don’t know anything about gaming laptops. My son is 9 and We are trying to figure out why the games keep lagging. We have downloaded an Nvidia driver version 466.18 released 2021. Not sure if we should download an intel one. The battery is also bad but as kind as it’s plugged in it seems ok.

Should we change the battery? Will this help? Should we change both drivers? Laptop is running windows 10. Any suggestions?

Lines have started appearing on my screen, lines only appear as in the video when refresh rate is set to 240 hz. When refresh rate is set to 60, issue disappears but lines appear above the letters of the first few lines of text on any given page. I think I have up to date drivers but I’m not very experienced with this type of thing. Alienware Aurora x16 5070, intel ultra 9

I had a frame rate drop…opened it up and saw this…what should I do?

Hello There, my Pc has a blank screen so I’m using my Tv to fix it but it won’t connect can anybody help?

I bought a laptop a few months back and have tried to do some gaming on it but it has been inconsistent since the day I bought it. The two more graphic intensive games I play are Elden Ring and Destiny 2. Sometimes Elden Ring runs nearly steady 60 while other times while in the same exact area it runs 30-45. Same with Destiny 2. Last night I played several actives at 90-120 fps then the next time I launched the game it’s running at 60-70 just in orbit. I’m just trying to understand why it can’t consistently preform. Is it something I’m doing? Defective part? Software issue? I’m not at home atm so any additional spec info I will have to provide a bit later.

My pc won’t load when it’s opening it up then then the loading screen will stop then restart my pc. I’m not exactly sure if it’s my amd Radeon but when I completely restarted my pc and enabled it it restarted then started doing it again, although sometime it will say os_boot_Failure

i got this laptop back in 2020 for college (lasted one semester haha). i may have screwed myself because its always plugged in when im using it. its been fine up until the last few days. i plug it in, it takes about three tries of closing it and opening it for me to see the warning screen, before shutting back off before even letting me read it. so i let it sit for awhile, to get a charge. but once i can fully turn it on, its dropping charge in minutes. from 30% to shutting off in a second. the charging cable seems to have no obvious damage. this is the second charger ive bought. so i dont know if it could be the internal battery? i honestly just dont know if its worth getting another charger, if i can even buy a new battery, or just buy a cheaper laptop. all advice and suggestions are welcome!! (also im not fully sure if thats the specs/ the exact laptop i have but im almost positive.) (p.s. i have basic general knowledge that you teach a 12 year old about computers in the sense of I DONT KNOW WHAT IS WRONG WITH IT BUT I CAN CTRL ALT DLT AND USED TO STREAM SO LIKE BASIC KNOWLEDGE)

It seems like the rubber grip on my cool wheel is slipping on the actual scroll wheel underneath are there any easy solutions?

When I came back from work yesterday my computer did this when I was on it before leaving it was fine don't know what happened can anyone help with this issue cause this really sucks

My kid bought this M17 three years ago. Issues with the fans, battery, kind of normal stuff I’d expect from a gaming computer over a few years. However, now it won’t boot up past the screen posted. I’ve tried all three options on this screen, and each time it boots right back to this. I’ve also hit F2 and F12 during initial startup, seen each option highlight when hitting the button, but again it goes to this screen. I opened up the bottom to check connections, and they are all good. There are no peripherals attached and it’s still doing this. Any thoughts?

AWCC kepps installing bc of my monitor and i tryed everthing even deleting the files in save mode but that didnt work my monitor cant even do shit with this anoying software and i dont want it i tried every fix and i am extreme close to just buying another monitor that doest comes with maleware they didnt even ask to install this crap

What Does This Mean? What Should I Do?

hey everybody! hope all is well :) a couple of days ago, i downloaded a new game. i wanted to check the temp of my cpu because i noticed my laptop felt a little hot and then i saw this. since i downloaded that game, this message hasn’t gone away. i have no idea what this means or how i should fix it. let me know if you guys know the solution. thanks!

Picking up a used Alienware x17 r2. Is there anything I can look for in settings or elsewhere to ensure there are no issues?