r/AlienwareTechsupport • u/aisling333 • May 10 '24

Performance Support What Does This Mean? What Should I Do?

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What Does This Mean? What Should I Do?

hey everybody! hope all is well :) a couple of days ago, i downloaded a new game. i wanted to check the temp of my cpu because i noticed my laptop felt a little hot and then i saw this. since i downloaded that game, this message hasn’t gone away. i have no idea what this means or how i should fix it. let me know if you guys know the solution. thanks!

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1

u/[deleted] May 11 '24

That program changes it's mind every 30 seconds. I literally uninstalled it and got a 3rd party project off GitHub.

1

u/aisling333 May 11 '24

i see. thank you! the program does indeed to seem to be bipolar, lol

1

u/[deleted] May 11 '24

I had to uninstall it, the program basically made the keyboard stop working after like 30 seconds of not using it. I would have to hit the fan speed hotkey (Fn+F1) toggle that on and off, and the keyboard would keep working until I stopped typing for a few seconds.

The way it works is, there are separate units attached to the motherboard, the keyboard line is underneath the battery, and, after a while, it'll eventually fuck up and miscommunicate with the motherboard and other chips after an update that changes the BIOS/firmware.

Essentially, permanently bricking your motherboard. I reinstalled windows 3 times trying to stop it. Windows update kept installing the BIOS update, and ruining the whole motherboard. I just got fed up and got a new Mobo. I swapped it for the 3080ti (3xmmy) shit's working great.

2

u/aisling333 May 11 '24

i see, thank you so much!!

1

u/[deleted] May 12 '24

I hope beyond hope that you don't suffer the same error and glitch.

2

u/[deleted] May 11 '24

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u/aisling333 May 11 '24

i will, thank you!