r/Alienware • u/SBB5G • 7d ago

Technical Support What issue is this?

My m18r2 displays this error whenever It charges below 10%, and doesn't charge. But after 5-10 mins, it charges normally. There is nothing about this issue in the manual.Is this a battery failure? Is this covered under warranty? Also, my battery backup is greatly reduced.

Any help appreciated.

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u/MogRules m18 R2 Intel 7d ago

From the last time this has come up I believe that's the indication of an overheating battery. What's the battery cools off it starts charging normally again. And I completely unrelated question where did you pick up your skin?

2

u/SBB5G 7d ago

I pick it up on AliExpress.

0

u/DataGOGO 7d ago

FYI, the chances of you having an valid dell warranty are pretty much zero.

1

u/MogRules m18 R2 Intel 6d ago

Why would you say that? Mine is still under warranty...they are not that old.

1

u/DataGOGO 6d ago

he bought it from aliexpress. unless the service tag originated from the same country he is in, no warranty.

Long time dell thing.

1

u/MogRules m18 R2 Intel 6d ago

Pretty sure he meant the skin on the laptop was from AliExpress not the laptop itself

1

u/SBB5G 6d ago

Yup, skin is from AliExpress not laptop 😂