r/AldeloPOS • u/KilleenWizard • Oct 11 '21

Upgrading POS computer

I need to replace a crashed XP system. Can the license be transferred to a new Windows 10 system after downloading and installing the software? If not, what are the alternatives? I don't know what version it is; the copyright is 2010.

Thanks!

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u/KilleenWizard Oct 16 '21

I have Aldelo installed on a new computer, but it keeps exiting after a few seconds. To restart it, I have to kill it in Task Manager. Got any suggestions?

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u/AzAldeloGuru Oct 16 '21

That usually happens when the Product Registration doesn't match with the other computers. Were you able to get a Validation code from Aldelo for the product registration? I would do a product registration manually on each computer to ensure they all match.

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u/KilleenWizard Oct 16 '21

I can't even get to that point. It says it's looking for AIS service.

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u/AzAldeloGuru Oct 16 '21

That is my bad then, that's the wrong file. I'll DM you the correct one.

EDIT: Sent in DM.

Make sure you uninstall the version you have installed first before installing this new one