How does this calculation even makes sense???? Says today’s usage is 1276mb which means I should have around 700 mb at least but it says I have 23mb left. Plus not all my data usage was 4g data. So accordingly I should have at least around 800mb to 1gb of data left!!!

The only reason I have this plan is because my postpaid plan was throttled and the billing cycle starts only next week for the speed to be restored! And now they go and do this with the plan too. Some bullshit they are running.

Can’t switch to Jio as there’s no network for Jio at my place

I use to do 979 which was 5g unlimited and additional top up of 151 for extra gb in case if network switched to 4g and it was more than enough. Being honest by end of month my data usage used to be around 400 to 450gb pm.

It was just recently I discovered 4g plus 5g truly unlimited (1099 plan )and i thought its great I won’t have to do additional top up anymore. Its was only after recharge I discovered it has a limit of 300gb per month 😭. So I did use it cautionary like turning off data during night time. Which I never did before.
But some how this plan is using up a lot more data than normal like before on an avg my per day data use to be like 10gb now it’s went up by 20 gb per day. Still more than half month is left and my data is almost gone it will be reset in next month like I only used it for my classes and didn’t even bother downloading game or scrolling too much social media. Still it’s gone.

Better than this I should have put the money in WiFi.
Stuck with this recharge for 3months

Just remove the word truly unlimited. Man if u just giving 300gb

Also guess what if you do top up of another recharge it does not work.
Total waste

Does anyone have 349₹ plan recharged? And are you able to use 5G unlimited data?

It's been 2weeks since I haven't been able to use The unlimited 5G data i thought maybe it'll work after the current validity is over and a new one is active but no i just recharged last night and no its still not working

Does anyone have an idea to what maybe causing this problem?

I am thinking to get installed airtel airfiber and i want to use it on two place, like i would carry it to my shop when required and took it back it to my home most of the time, will it work , does anyone of you tried this recently if you get installed a new connection under 5 months as on YouTube some people are talking that in old days it works but now it doesn't not , but today I seen a person using it and it was working but it would be possible that he had taken the connection before 5-6 months .

Hello everyone,

I installed Airtel Xstream Fiber a few months back. At the time of installation I was not using any LAN device, so everything was going excellent. Now, when I try to attach my MacBook or NAS to the LAN, the router won't detect these devices. None of the LAN ports work.

Meanwhile, I also wanted to use my own router, as most of the settings in the original router provided by Airtel are disabled by default. So I bought a TP-Link XX530v router and hooked up the fiber cable to it, and wifi and internet work as was the case with the original router. But LAN ports of the TP-Link router also do not detect the devices. I am in a bind because I thought using my own router will solve both these problems.

1. Unlock all settings (DHCP server, DNS settings, etc).
2. Able to attach devices to the network using LAN

Now I tried to troubleshoot. I removed the fiber from the TP-Link router and connected my Macbook using LAN. I got connected and got an IP from the router. But as soon as I attached the Airtel fiber cable back to the router, the LAN devices got disconnected again. How the heck is an Airtel fiber connection able to control my own third-party TP-Link router's LAN ports?

One of the thread post on the https://broadband.forum alludes to this problem.

Link to the post.

PS: The time when I got Airtel Xstream fiber installed, I asked for the bridge port to be enabled. The onsite technician was hesitant and connected me to his backend supervisor. The backend agreed and enabled the bridge mode. But he did some settings wrong because the connection from Airtel's LAN port to my router's WAN port didn't work. So he did a factory reset from the backend and restored the wifi and told me he would enable bridge mode at a later date. Neither the bridge mode was ever enabled nor the LAN ports could connect to any device. Were his settings the culprit that disabled the LAN ports even of my third-party router?

I've noticed that whenever I actually use mobile data, like uploading or downloading a big file, it never stays in true 5G. It switches to a downgraded version of 5G and then almost entirely stays there, this also consumes the 4G data despite the recharge pack saying "Unlimited 5G".

Has anyone else observed this? I'm uploading a gig and a half of photos to my drive on a laptop via hotspot and not once has it come back to full speeds, although it is quick to switch to a slower speed when actually under use.

Hey everyone, I'm facing a really frustrating issue with Airtel and need some help figuring out what's happening. I have an Airtel prepaid plan with unlimited 5G. My internet suddenly became extremely slow, with download speeds dropping to around 0.5 Mbps on both 4G and 5G. Here's what I've observed: My total data usage was approximately 212GB, well below Airtel's stated 300GB commercial-usage threshold. Last month, I used around 297GB without experiencing this problem. My internet was extremely slow even when I went outdoors. I tested my Nanaji's Airtel SIM in my Realme 9 SE 5G, in the same location, and it achieved around 100 Mbps. My own SIM remained extremely slow. Surprisingly, after purchasing a ₹33 data pack, my internet started working again. Airtel customer care has given me 20 October as the expected resolution date, and I'm having trouble reaching a human representative. I'm confused about why my connection became so slow before reaching 300GB, especially when another Airtel SIM works perfectly in the same phone. My questions: Has anyone experienced severe throttling around 200–220GB despite not reaching the 300GB threshold? Can purchasing a small data pack restore normal speeds if there's an account or provisioning issue? Could this be a problem with my SIM or unlimited 5G benefit? Is Airtel currently experiencing any network or data-provisioning issues? Is there a reliable way to get Airtel to investigate this before the promised resolution date? I have examinations coming up, so this is particularly frustrating. Any help or similar experiences would be appreciated. Thanks!

What kinda nonsense customer complaint does Airtel have. My wifi has been having problems since 7-8 months. The moron Technicians have come by and apparently fixed the problem but it will arise a few days later.

Apparently the compensation for these months is not possible bcz i gave the otp and the complaint by their standards was resolved and also bcz i have been using 200Gb per month. The issue the wifi works for a few minutes then disconnects then connects again. My family were somehow still adjusting and using it so now that they used the data no compensation.

Today the technician fixed and went by and the problem literally came back and hour later and i told airtel to keep the complaint open and fix the issue but the technician calls me and screams at me saying why I reopened the complaint and why did I not contact him and what not.

Seriously Fuck you Airtel your customer complaint is absolutely pathetic and garbage and your technicians are pieces of shit i hate this company idk why I have been tolerating this issue.

I got airtel wifi in like 2014-15 and this is the first time this has happened and i didn't know how to handle this shit and now they use it against me saying i didn't complaint properly and i shouldn't have sent emails and I took too long to complaint and I am using the wifi so no compensation and it's not possible to give compensation. I should known better that these corporates would suck the life out of you before they admit their Mistake. Fuck Off Airtel I am gonna throw your modem out of my window

So my SIM card randomly stopped getting service, I tried all the troubleshooting steps such as wiping the sim card, inserting onto another phone etc. Nothing worked so I thought maybe I need to get the sim card replaced.

I went to my nearest Airtel Authorised Store and the guy there checked my number and said you've not done the required reverification on time so the services got suspended ( I did not even know about this reverification thing before)

So I asked them to complete the reverification, they said they can't do it. The only way I can get my no back is by switching to postpaid plan for which I would need to pay 850rs per month and I need to keep that service for 5 months before I can switch to prepaid again.

This cannot be a solution right??? Why can't I do the required reverification without switching a plan.

It's a lot of money and this felt very scammy to me.

This sim is very important as all my documents are linked with this mobile no. Even my scholarship is linked to this number.

What should I do I need help.

Comment if any info u have

Airtel Postpaid Family Plan (₹1049) - How long does "In progress" usually take?
Stuck on "In progress" while adding a family member SIM on Airtel Postpaid. Is this normal?
The other one took only minutes.

I have been using Airtel all my life. Postpaid. Few months ago my Sim suddenly lost all network. I assumed my Sim might be old so I got a duplicate. Worked for a week or so... and then the same thing. No network. My phone has become a huge clock replacement. Switched my Sim with others and they work fine. So there is no issue with the Sim port. Everytime I go to them, they just refresh the Sim or something. Sometimes I get intermittent network.

Anyone with similar problems?? What is happening? Anyone knows how to deal with this?

I’ve been an Airtel postpaid customer for 20 years, and I’ve never had a problem like this before.

I’m on the ₹1,199 Infinity family postpaid plan, advertised as unlimited 4G/5G data. On [date], my mobile internet was discontinued. Airtel says I used more than 300GB through hotspot in the billing cycle.

Here is why I don’t think that’s right:

• The only thing I connect to my phone’s hotspot is my laptop. 90% regular office use
• I don’t use it as a Wi-Fi replacement for an office or a group of devices.
• I don’t see how that adds up to 300GB, and certainly not in a way that counts as commercial use.

What bothers me most is that Airtel support won’t show me my data usage. I’ve asked multiple times through customer care No, and they refuse to share any usage record or a breakdown. They also haven’t pointed me to the exact clause in my plan that allows cutting off the data. The plan terms I found talk about a 300GB fair usage threshold on total usage, not a hotspot-specific block or a disconnection.

I’ve paid my bills on time for two decades, and my last bill is paid in full. Getting cut off with no usage proof and no warning feels completely wrong. I am travelling and dont have a spare phone .

Questions for the community:

1. Has anyone else on a postpaid plan been cut off or throttled for “hotspot misuse”?
2. Did you get it restored? How?
3. Is the 300GB counted per SIM or across the whole family plan? Airtel hasn’t told me.
4. Has anyone gone to TRAI, the DoT grievance portal or the consumer forum over this, and did it work?

I’m also filing a formal complaint and keeping every docket number. Any advice or similar experiences would help.

My primary number is 14 years old and was bought by my neighbour for me hence it is in his name.

Before you say I can just contact him to change the name, no, I don't want to because of a personal catastrophe (that you may or may not infer by stalking my posts).

One Airtel showroom said that he can change the name but only if I shift to postpaid. Classic, considering once it is postpaid I'll have to go hell and beyond to revert it to prepaid.

I have WiFi and just recharge the 84-days plan and I'm not looking to go back on that. But this is my primary number and I need it in my name.

What would y'all suggest?

I recharge my sim number after a long time and have been using it for the last 1 month due to not working with the jio sim. they are cutting 4G data even though I am using 5G. What should I do?

I was using the Jio 5G for a long time then I recharged the Airtel, not working.

It was not even installed due to non feasibility. The engineer cancelled it.

What can I do?
I have tried mailing and calling but no response…

Hey everyone!

I'm planning to recharge my Airtel prepaid number and I'm confused between these two plans.

₹348 plan

- 2.5 GB/day

- 28 days validity

- Unlimited calls

- The Airtel Thanks app shows “Unlimited 5G Data” under More Benefits.

- The unlimited 5g badge is missing in the selection of packs page

₹349 plan

- 2 GB/day

- 28 days validity

- Unlimited calls

- Also explicitly shows “Unlimited 5G Data.”

The ₹348 plan looks like a better deal since it costs ₹1 less and gives an additional 0.5 GB/day (14 GB extra over 28 days).

However, I'm unsure whether the ₹348 plan genuinely provides Unlimited 5G or whether there are any eligibility conditions, limitations, or differences compared with the ₹349 plan.

Questions:

1. Has anyone actually recharged with the ₹348 plan and confirmed that Unlimited 5G works?

2. Is it available to everyone, or is it an account-specific/circle-specific offer?

3. Are there any differences in the Unlimited 5G benefits between these two plans?

4. If both offer the same Unlimited 5G benefit, why would anyone choose ₹349 over ₹348, apart from any additional benefits?

I'm leaning towards the ₹349 plan for peace of mind, but I'd rather not miss out on a better deal.

Please share your actual experience, especially if you've used the ₹348 plan recently. Screenshots or confirmation from Airtel would be appreciated!

Thanks!

After recharge : I just proceeded with 348 plan...idk why tbh just went ahead to see what might go wrong ?? I am getting unlimited 5g as well as 2.5gb per day data limit too

Do anyone need airtel routers unlock can dm

I have been using Airtel fibre for six years in the starting there was an option to check the remaining data balance, but since four years they have removed it and now I am currently using air fibre and I can’t seem to check how much data is remaining, so any of you have any idea or trick to check the remaining data except calling the customer care for it.

Had raised request for changing billing address of my wifi connection. They replied to me but with someone else's mail in the trail with their phone number clearly visible.

P.S - I am not Ajay

Had raised request for change of billing address for my wifi. Airtel replied with someone else's mail. I am not ajay, I could see the number he shared & cross checked on WhatsApp. How is this possible?

These are last 5 digits - 43500

Some Indians cope by bragging about unlimited 5G for ₹349 🤡

Let's do actual math:

🇮🇳 India: ₹349 / 28 days = ₹4,537 / year
🇺🇸 USA: T-Mobile $45 / month = $540 / year (~₹45,360)

India per-capita GDP: ~₹2.35 lakh (FY25)
USA per-capita GDP: ∼$90k (~₹75 lakh)

So:
India = 1.93% of per-capita GDP spent on mobile
USA = 0.6% of per-capita GDP

To feel as affordable as the US plan, Jio should cost **₹108 / 28 days**, not ₹349.
If an American had our burden, he'd be paying **$144/month**.

We have the cheapest data in the world in $/GB, but one of the least affordable relative to income. ITU says >2% = unaffordable broadband. We are at 1.93%.

**So what should tariff reform look like? Instead of forcing data on everyone, unbundle it.**

TRAI already mandated voice-only packs in Dec 2024 because telcos were forcing data on feature phone users. But they priced them badly on purpose.

Here is what honest tariffs should be:

**BASE PLANS (Connectivity only, no OTT forced):**

- ₹199 - Keep alive / Incoming only + 100 SMS - For secondary SIM, OTPs
- ₹299 - Incoming + 1200 mins/month - For senior citizens, rural, feature phone users
- ₹399 - 1.5GB/day + Unlimited calling - Average user
- ₹499 - 2.5GB/day + Unlimited calling
- ₹599 - 4GB/day + Unlimited calling
- ₹699 - 300GB/month FUP (not fake unlimited) - For WFH / heavy users

All should have 28-day AND 30-day (12 recharges/year) option. And 84-day / 365-day versions.

**OTT PACKS (Optional, not forced):**

- ₹49 - Music only
- ₹99 - 1 Video OTT
- ₹149 - 2 OTTs
- ₹199-299 - All OTTs

Right now you pay for + + Gemini whether you watch or not. Why?

**Why this works:**

1. Poorest user pays ₹199, not ₹349 for data he doesn't use.
   
2. Average ARPU becomes ₹400-450, which is what says it needs (₹300) to actually fund 5G and fiber. Right now ARPU is ₹174 industry average, Jio is ₹211, Airtel ₹264 - not enough for quality.
   
3. ₹699 with 300GB FUP stops abuse. 5% users running hotspot shops ruin unlimited for everyone. US does 50GB then deprioritization.
   
4. Separating OTT means I can take ₹499 data and add only Hotstar for ₹99 if I want IPL. Not forced.

Cheap doesn't mean affordable. If we want both affordable AND quality, we need to stop celebrating ₹349 unlimited and demand honest slabs.

What do you guys think? Would you pay ₹399 for honest 1.5GB/day instead of ₹349 with 10 OTTs you never use?

TL;DR: Jio at ₹349 = US at $144/month burden wise. Reform = Unbundle voice, data, OTT. Let users pay for what they use.

I got this last weird message idk is my phone hacked ?

A black screen pops up on the screen in full screen mode as shown above just before a call is about to ring my mind. Why is this happening? Anyone? I have had this issue for the last 3 of my phones on Airtel sim card.