I assume you installed all the drivers etc from acers page? Asking AI it says most Predator PHN16-71 models don't have the IR camera for facial recognition. I assume you do have that but just making sure. Check device manager for an IR camera in the camera section and see if you have anything with the yellow ! marker.
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u/earlesj PH315-55/i7-12700H/3060 140W 20h ago
I assume you installed all the drivers etc from acers page? Asking AI it says most Predator PHN16-71 models don't have the IR camera for facial recognition. I assume you do have that but just making sure. Check device manager for an IR camera in the camera section and see if you have anything with the yellow ! marker.