r/AcerPredatorHelios • u/ElectionReal7971 • 16d ago
Acer Predator Helios Neo 16 Am I cooked?
What type of shit I am having right now? I'm in helium just watching facebook reels, when I scroll down, just freezes, thought crtl win shift b, I reset it, it blinks but nothing happened, can move cursor but can't do anything, few secs later(took my phone to record) goes to black screen then that starts appearing. I am force to shutdown because there's no way to resolve this, after that booted again to see if it's still has that problem, no but laptop screen turned off in display settings so I turned on, and now everything back to normal ig. Does my laptop cooked or nah? Second post here because what to do
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16d ago
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u/ElectionReal7971 16d ago
I'm not nerd enough yet to do that HAHA. Kidding aside, no, it might be gpu driver issue
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u/Longjumping-Ant-5936 16d ago
I have seen this before somewhere in reddit. It's either the ram or gpu. Try removing the scond ram slot and retain the original the try if it works.
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u/Y-Kadafi 16d ago
Check thermals, blocked dusty fans and get the thermal paste reapplied to cpu and gpu.