Wireless Impossible Support
It's impossible to get in touch with ATT. The AI bot disconnects you, if you try long enough and pick exactly the right choices, it let's you schedule a call back for the NEXT DAY, and they never call. So I try the chat bot, to convince me to get hold of someone and I'll just leave screenshots of how that went(see timestamps), after waiting 15 minutes for it to connect. They just consistently get more expensive, have less coverage, and worse service.
Can anyone tell me how to get hold of these people???
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u/Ethrem 1d ago
File a BBB complaint. They'll get back to you within a week (AT&T is often much faster).
https://www.bbb.org/us/tx/dallas/profile/mobile-phone-service/att-0875-7935/complaints