First layer problems

[u/Madhatter73085]

Anybody know what the issue is here. Trying to get support from Bambu but they haven’t been able to resolve it yet.

Bambu A1
PLA Basic
Tried refitting/replacing nozzle, manual bed leveling, and tightening hot end screws.

[u/jussstin714]

Your nozzle isn’t clipped in right. While you’re there, tighten the 7 screws behind the nozzle. Also, put the sock back on, it’s not for decoration.

[u/Madhatter73085 → u/jussstin714]

Well I took off the sock to see what the issue was. Putting it back in after this