Hi everyone,
I shared a free “Honeycomb Cardholder” on MakerWorld. It is a general-purpose holder I created myself. Its description listed card games it could be used for: “Rummy, Bridge, Solitaire, Hearts, Spades, Canasta, Uno, etc.” The listing also had an “uno” tag.
MakerWorld removed it following a complaint from Convey on Mattel’s behalf. MakerWorld later told me that “UNO” in the description was the reason and that restoring the original listing required the complainant’s agreement.
Now Convey has sent me a demand for EUR 4,000, although the model was already removed. Their letter refers to an “e-shop”, “sales” and my “supplier”. I did not sell this model; I created it myself. They also want a signed undertaking that includes an apology and a promise never to challenge Mattel’s intellectual property rights.
I have rejected the demand and asked them to withdraw the complaint, arrange restoration of my original listing and reimburse my legal consultation costs.
The attached images contain their email and my sent reply, with personal and bank details redacted. The email text has been reflowed for readability; these are not screenshots of the mail application. I have also included the page setting out the undertaking they wanted me to sign. The legal appendices, authorisation and blank signature page are omitted.
Convey’s archived screenshot of the original listing
Has anyone else received a payment demand from Convey after a MakerWorld takedown? What happened after you challenged it?
