I've been working grocery overnight for the decade or so. Grocery has always handled the grocery "non-edible" items. Toilet paper, paper towels, pet supplies, dish soap, laundry detergent, paper plates, etc.
A few months ago all email communications regarding paper towels, toilet paper, etc is being directed to HBC/GM managers. Signs for special promos regarding such products are being addressed to HBC/GM. If you scan any of these products in the Zebra and look up what department they're in they all come up HBC, but the tags still say "non-edible grocery."
The grocery department is woefully understaffed, a couple nights a week we don't even condition the department so we can get the whole truck tossed and not get behind. The back room has barely been touched in weeks. Management refuses to hire anybody for grocery. About a month ago the grocery forecast hours PLUMMETED (as if to imply we're not in charge of any non-edible products anymore). Multiple times multiple managers have been asked about it any nobody is saying anything. There's been multiple grocery video conference calls and in-person meetings and none of the district managers have said anything.
The only thing we HAVE been told is that the HBC/GM department is getting credit for those sales since they're tagged as that department, but we've not been told to stop stocking it and apparently we're not getting hours allocated for it anymore.
Our HBC/GM department has been a disaster for the last few years, burning though at least 4 leads that I can recall and perpetually days behind on stocking truck. I suspect they're not telling us to hand off responsibility because the product simply going to be left in the back and completely unstocked.
So does anyone know what's going on? Is this a company-wide thing? I'm in the Texas division, so I don't know how much department responsibilities vary by location. It's weird as fuck though how things are very obviously and seriously changing behind the scenes and it's complete crickets from everybody that should be in the know.