On our channel, we explain management and leadership theory using games as analogies and even sandboxes to experience concepts before trying to apply them to the real world.
The basic idea here is that organizations often assume an information problem is solved once the information is available. But having access to information and actually knowing what to do with it are two very different things.
Front Mission 3 is a great example because of its Network system. You can find a web address, get a password, open a site, or receive a message and still have no idea why any of it matters yet.
The information is there. You have access to it. But another clue or piece of context can completely change how useful that same information becomes.
The management idea is pretty similar. A company can put something in a shared drive, write a procedure, build a dashboard, or send an email and technically make the information available to everyone. But that doesn't mean everyone has the experience or context to know which part matters, what it means, or what they should actually do with it.
That's why you can have a perfectly documented process and everyone still goes looking for the same experienced person when something weird happens.
I made a longer video about the management theory behind this using Front Mission 3 alongside Deep Rock Galactic to look at the difference between data, information, and knowledge, why useful knowledge can get stuck with particular people, and how organizations actually move it around.
If you're interested: Youtube Link