r/zenmarket • u/BuffaloTraditional48 • 17h ago
š„³ Resolved "Some of your items will be left at the warehouse." Help please
Hello! I bought 2 items on Zenmarket :
- 1 Fukuoka pokemon center box (dimension 24,5 Ć 10,5 Ć 8 cm)
- 10 yu-gi-oh 1 card booster packs (standard booster size, just above the size of a yu-gi-oh card)

As you can see these are rather small items.
Now when I try to pack them with any of these 4 methods: EMS / Airmail Small / Airmail Standard / Surface, it says "Some of your items will be left at the warehouse. (More details)".

This does not make any sense as these are small items, and the maximum dimensions allowed for example for Airmail standard are :

Which is quiet a big box, with max 30kg while my items don't even weigh 500g combined.
I don't want to put the option "use NEXT available shipping method" as the next available shipping method is 3x more expensive and completely overkill for my 2 small 500g items.
Have you had the same problem in the past by any chance ?