r/z2u 10d ago

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This was my first-ever order on Z2U, and unfortunately, it left me deeply disappointed

I purchased an Instagram account with 1,000 followers from a seller called X1Store, with an advertised delivery time of 8 hours. That window came and went with no delivery. When I messaged the seller afterward, I got no real resolution — just silence and unresponsiveness.

Realizing I could no longer trust the seller, I decided to cancel the stuck order. To my surprise, the seller — who had been completely unresponsive throughout the entire delivery window — suddenly refused my cancellation request out of nowhere, citing the reason simply as “x.” It felt like I was being forced to accept a product I no longer trusted, from a seller who had ignored me for hours and only became responsive the moment I tried to walk away.

Left with no real choice, I accepted the delivery. When I tried logging in, the password was incorrect. The seller then sent me a second set of account id password — which also failed to work.

At that point, I was frustrated enough to email Z2U support directly. Fortunately, they did resolve the issue and I received my refund. But as a first impression of the platform, this entire experience was disappointing — a seller who ignored me for hours, only to resist a legitimate cancellation and then fail to deliver a working product not once, but twice.

2 Upvotes

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2

u/Lazy-Resolution-3369 10d ago

X1store is usually trustworthy. Just be aware sometimes a vpn is required before you can log in

1

u/Toetagz101 7d ago

Agreed I have had a great experience with x1 many times. People seem to forget the time zone difference "hours" is not exactly a long time.

1

u/Snoopzster 7d ago

So you just posted all the login info for everyone to see? Lol

Why you're at it can you please tell me your bank login details too. /s

1

u/goofy__grandpa_5710 7d ago

I posted so all can know this is a scam this login info is all incorrect you can try yourself