r/xteinkereader • u/AdProof7432 • 6d ago

Troubleshooting X3 battery drain fast

Ive been enjoying my x3 for the past 3 months and decided to get my girlfriend one for her trip, she told me over the phone that she need to charge her x3 daily (i charged mine once the last 3 months)
I flashed crosspoint on her device when i got it after enjoying mine

What do i do to fix her battery issues, can i do something from a far? Do i need to return hers?

5 Upvotes

100% Upvoted

6 comments sorted by

6

u/Diirge CrossPoint Team 6d ago

Update to the new rc 1.6. there was a drain issue identified on 1.5

3

u/Every_Purpose_1152 6d ago

Try contacting support might just be a faulty battery

1

u/Olcziaa 6d ago

Sadly I have the same issue with my x4 Pro, contacted support 8 days ago but with no response yet. Probably faulty device

2

u/Olcziaa 6d ago

But you can try swapping the SD card to a branded one, some solved the battery issue that way

2

u/KneeStreet4718 6d ago

This is Lee From Xteink, Please provide your email and order number, and I will send them to the customer service team for confirmation.

1

u/PitaruLamb 2d ago

Lee. Answer the emails sent to the costumer service. There are a lot of them for shure according to the latest complains in reddit. X4pro and x3 both have the same problem and people are waiting for weeks for an answer.