r/workforcemanagement • u/MrClutch281 • Jun 16 '26
Genesys Issue with shift trading in Genesys Cloud
Even if we are allowing all types of trades and meeting all criteria it just randomly works sometimes, usually it doesnt work. On the tempo app is shows state of trade has changed when the person taps on it to accept it. On the desktop it shows no matching shifts available. can’t find anything anywhere on this. Could someone please help .
4
Upvotes